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Opiniones sobre Riviera Caravan Park

Riviera Caravan Park
158 River Road, Sussex Inlet, NSW

Opiniones

8,2

Muy bueno

Evaluación: 10 - Excelente. 10 de 35 opiniones" "
Evaluación: 8 - Bueno. 19 de 35 opiniones" "
Evaluación: 6 - Aceptable. 4 de 35 opiniones" "
Evaluación: 4 - Mediocre. 1 de 35 opiniones" "
Evaluación: 2 - Terrible. 1 de 35 opiniones" "

8,8/10

Limpieza

8,4/10

Personal y atención

9,2/10

Servicios

8,0/10

Estado de la propiedad e instalaciones

Opiniones

6/10 Aceptable

Marie

Se hospedó 1 noche en mayo de 2022
Respuesta de DS el 18 may. 2022
Hi Marie, Thanks for taking the time to review our Property. Sincere apologies regarding the TV Tuning. Regards Riviera management

8/10 Bueno

samuel

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Liked the way the gardens and surrounding areas were kept. The easy access to the river for my boat. Unable to access the internet in the cabin.
Se hospedó 5 noches en febrero de 2022
Respuesta de D el 13 feb. 2022
Thanks for staying with us and for the honest review, we are glad you liked our park. our Internet does not cover our cabins and we do not advertise that it does. Riviera management

10/10 Excelente

Cliente verificado

Viajó con su familia, Viajó en grupo
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Stayed in the waterfront cabin with ensuite. Clean and spacious. Reverse cycle air conditioning was a plus, as it did get chilly at night (as expected) being Autumn. Lovely and accomodating hosts. A stone's throw from Sussex Inlet basin, with private wharf. Great fishing. Highly recommend
Se hospedó 4 noches en mayo de 2021
Respuesta de D el 22 jun. 2021
Thanks for staying at Riviera and taking the time to leave us a pleasant review. We hope to see you again. regards Riviera staff

8/10 Bueno

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
The location was great on the river with a private jetty for the kids to fish and swim. A short walk up the road to the shops, cafes, RSL club. Canoes on hand for hire, great weather and fishing.
Se hospedó 4 noches en abril de 2021
Respuesta de D el 18 abr. 2021
thanks for staying with us at Riviera and for taking the time to review our property. We hope to see you again. regards Riviera Staff

8/10 Bueno

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, comodidad de la habitación
Nice cabin, good location.
Great position on the river with lovely view, just near the bike path. clean cabin. small bathroom. Beds were comfortable. Reception were nice and helpful. Shop and cafe on site. Boat hire a few doors down. It is provide your own linen or hire. It is a small caravan park with mostly permanent vans.
Se hospedó 2 noches en febrero de 2021
Respuesta de D el 24 feb. 2021
Thanks for staying at Riviera and for the honest review, We hope you come back and stay with us again. regards Riviera Staff.

8/10 Bueno

Cliente verificado

Le gustó: Servicios, estado de la propiedad e instalaciones
I recommend it for people looking for relaxation time
Se hospedó 3 noches en enero de 2021
Respuesta de D el 8 feb. 2021
Thanks for staying with us and for taking the time to give us a pleasant review, it is much appreciated. Riviera management

10/10 Excelente

Mark

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Se hospedó 3 noches en enero de 2021
Respuesta de D el 8 feb. 2021
thanks for staying at Riviera and for the great review, we hope to see you again. regards Riviera staff

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We liked the location and helpful friendly staff, would come again.
Se hospedó 2 noches en enero de 2020
Respuesta de D el 5 feb. 2020
thanks for staying with us and for your honest review, we hope to see you again soon. Riviera staff.

8/10 Bueno

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The water view was spectacular. The cabin suited 4 adults and we were able to hire linen. Cabin was clean and catered for all our needs. We were able to buy necessities from the park shop. Not far to shops and cafes.
Se hospedó 2 noches en septiembre de 2019
Respuesta de D el 29 sept. 2019
thanks for the honest review and we are glad the cabin suited your needs, we hope to see you again. regards Riviera Staff

8/10 Bueno

Cliente verificado

Viajó por negocios, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff are very friendly and the views from the cabin were exceptional. The cabins were cosy, although had everything that was needed for our stay. The only draw-back was the distance to Jervis Bay, which according to lastminute.com.au was only 24km's (not the holiday park's fault) It was in fact 39km's.
Se hospedó 3 noches en junio de 2019
Respuesta de DS el 19 jun. 2019
thanks for the honest review, we hope you will come back to Sussex and stay with us again. regards Riviera staff

6/10 Aceptable

Cliente verificado

Se hospedó 1 noche en mayo de 2019
Respuesta de DS el 11 may. 2019
thanks for staying at Riviera

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Mooi ruime nette Cabin. Gunstig gelegen, loop afstand, t.o.v. zee en strand.
Se hospedó 1 noche en febrero de 2019
Respuesta de DS el 5 mar. 2019
Thankyou for staying at Riviera and for the great review, we hope you tell your friends about our beautiful piece of Australia. regards Riviera Staff

2/10 Terrible

Cliente verificado

Viajó con su pareja, Viajó por negocios
No le gustó: Personal y atención, estado de la propiedad e instalaciones
Please save yourself an entirely unpleasant experience from a run-down, poorly facilitated dive run by a bloke with a major attitude problem. Mowing lawns shortly after 8am, paper thin walls, forgot to put the aircon and TV remote in our room so we went without for the first night, dirty cabin with no hot water (use the kettle they said). Never have I given a poor review, but having endured that debacle I felt compelled to tell others to avoid. Sleep in your car instead, the experience will be tenfold better. Upon attempt to raise concerns about this with the manager directly, he informed me I must’ve woken up on the wrong side of the bed. Well mate, it was my partners birthday and we were cheery until your mug poked around the corner. It’s not my fault your lousy excuses simply don’t fly.
Se hospedó 3 noches en febrero de 2019
Respuesta de management el 7 mar. 2019
Dear Valued Guest, Thank you for your review. It is disappointing to hear that your stay was less than memorable with us. Please may I assure you we value your feedback and have since shared with the team to ensure service delivered is of the highest standards at all levels. Thank you for staying with us, we wish you will return and allow us the opportunity to rebuild your trust in our business. One of our fully self contained waterfront cabins with magnificent water views may be better suited to your needs. Regards Riviera Management

8/10 Bueno

Cliente verificado

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Really enjoyed our stay. People were friendly and amenities were kept exceptionally clean. We will be back
Se hospedó 4 noches en enero de 2019
Respuesta de D el 15 ene. 2019
thanks for staying at Riviera, we hope to see you again.

8/10 Bueno

Cliente verificado

Se hospedó 3 noches en enero de 2019
Respuesta de D el 10 ene. 2019
Thank you for reviewing our property, We hope you will stay with us again. Riviera Staff

10/10 Excelente

Cliente verificado

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Location is excellent plus very quiet. Had excellent time off .
Se hospedó 3 noches en diciembre de 2018
Respuesta de Dal el 29 dic. 2018
thanks for staying at Riviera, we are glad you had a great stay. Please tell your friends about our beautiful part of the south coast. Regards Riviera Staff

10/10 Excelente

Prabhu, Sussex inlet

Le gustó: Limpieza, personal y atención, comodidad de la habitación
Very nice place to stay. Maintenance is excellent. Fantastic place
Se hospedó 1 noche en septiembre de 2018
Respuesta de D el 3 oct. 2018
thanks for staying at Riviera Sussex, we hope to see you again. Thanks for the great review

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Everything fine. As expected clean cabin and facilities
Se hospedó 1 noche en agosto de 2018
Respuesta de D el 17 ago. 2018
Thanks for staying and for your honest review, we hope to see you again. regards Riviera Staff

8/10 Bueno

Sandy, Bermagui

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Best river view!!
Nice clean accommodation cabins on the riverfront with walking/bike path and jetty for boats and fishing. Clean and comfortable cabin, with all utensils you need in kitchen plus air conditioning which was perfect on a unusually hot day!
Se hospedó 1 noche en marzo de 2018
Respuesta de Dallas el 20 mar. 2018
We appreciate your review, thanks again for staying with us and we hope to see you again soon. regards Dallas

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Beautiful place
The caravan park was very quiet. I could see amazing views from the walking distance. It is a beautiful place for gateway. It was a lovely place and i would stay at there again. There were few beaches nearby and Swan lake was beautiful too.
Se hospedó 1 noche en marzo de 2018
Respuesta de Dal el 13 mar. 2018
Thanks for your great review, we appreciate your feedback and hope to see you again soon. regards Riviera Staff

10/10 Excelente

Camboy, Wagga

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great long weekend!
Great park, nice people, very clean and tidy and close to everything. We’ll be back!
Se hospedó 3 noches en enero de 2018
Respuesta de Dallas el 29 ene. 2018
Thanks for staying and for the great review, we look forward to seeing you next time. regards Riviera staff

10/10 Excelente

Jacqui, Melbourne

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Highly recommended thanks to the helping staff
The room is very clean. AC installed so dont need to worry during hot summer. Minitus walk to the river side. My car happened to have a flat tyer on the day I checked out. Yet the owner was very keen to help and eventually fixed my tyer free of charge. Much appreciated for what they did for me. Would definitely coming back again if I ever goes to Jervis Bay area again.
Se hospedó 1 noche en diciembre de 2017
Respuesta de Dallas el 23 ene. 2018
Thanks for your review, we are happy you had a great time, glad we could help you get going again. regards Riviera Staff

8/10 Bueno

elizabeth

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Peaceful caravan site
Riviera caravan park is in a lovely spot next to Sussex inlet. The site is well managed with lovely staff. One thing to be aware of when booking. I booked a cabin with shared bathroom thinking this was shared within the caravan. To my dismay the cabin had no bathroom but had washroom and toilet facilities for the site. These were 100 m away. So we upgraded to en suite cabin which cost more but was lovely with everything we needed. The staff were very helpful. Near to RSL club and very lovely walk along the inlet
Se hospedó 3 noches en enero de 2018
Respuesta de Riv el 19 ene. 2018
Thanks for staying at Riviera, we appreciate your honesty and advice in your review and hope the rest of your holiday is safe and pleasant. regards Riviera staff.

8/10 Bueno

Peter

Le gustó: Limpieza, personal y atención, comodidad de la habitación
reasonable quality cabin overlooking the water.
Se hospedó 1 noche en diciembre de 2017
Respuesta de Dallas el 7 ene. 2018
your feedback is greatly appreciated

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Lovely clean caravan park, well located
We thoroughly enjoyed our stay here. The staff where lovely and helpful. It had all amenities we needed and they where clean. would recommend this caravan park and would revisit. Happy customers, thank you
Se hospedó 2 noches en diciembre de 2017
Respuesta de Dallas el 5 ene. 2018
your honest review is much appreciated, we hope to see you again. regards Riviera staff

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, comodidad de la habitación
Quiet place, near a very beautiful river
We stayed in a 4-sleeper cabin for 3 nights during Christmas holidays. The caravan park was quiet, but the river and the area in the back was always busy with people walking and enjoying the view. Our cabin didn't have toilet/shower, but the shared bathrooms were clean and well maintained.
Se hospedó 3 noches en diciembre de 2017
Respuesta de Dallas el 29 dic. 2017
thanks for staying at Riviera, we appreciate your honest review. regards Riviera Staff

10/10 Excelente

Gaurav

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Simply Awesome
It was fantastic. Apartment was awesome.
Se hospedó 1 noche en diciembre de 2017
we are happy you had a great time and hope to see you again, we really appreciate your review. regards Riviera staff.

8/10 Bueno

Martin, Sydney

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
A place for fishing and family
Just stopping by over-night and regreted that I didn't bring along my fishing rods. Seems like a good place to relax and just cast a few fishing lines. We managed to push-scooted along the walkways beside the river and managed to catch the beautiful sunset evening and the next sunrise morning. Cabin is clean. The common shared toilets and shower rooms are very well kept; which is excellent! Oh, we were also greeted by a very very friendly kangaroo!
Se hospedó 1 noche en septiembre de 2017
Respuesta de Staff el 1 nov. 2017
thanks for the honest review, we hope to see you again

10/10 Excelente

Anne, Sydney

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Quiet and picturesque
Thoroughly enjoyed my stay here. Lovely and quiet. Everything was in walking or riding distance. Locals were very friendly and helpful. Watch out for the local kangaroo!
Se hospedó 4 noches en septiembre de 2017
Respuesta de Staff el 1 nov. 2017
thanks for the honest review

6/10 Aceptable

Nikki, Canberra, Australia

Le gustó: Limpieza
Lots of missing information
Wotif failed to state on the hotel's page that: (a) you need to provide a $20 CASH deposit when you arrive at the hotel - I still don't even know what this is for, but we did get it back when we left; (b) you have to bring your own sheets and pillows. We didn't know this until we got an email the day before our check in. (c) shared bathroom block only. We didn't find this out until we opened the cabin and then had to go looking for the amenities block ( we were not given any directions). We'd be OK with all that as long as we knew at the time of booking! The cabin we got was close to the water which made launching our kayaks easy, but it was directly opposite a workshop/garage of some sort. Not a particularly nice outlook but the guys working there at the time were pretty quiet and really friendly (as were all the locals we encountered). Three of the 6 hire cabins are near the street and appeared to have narrower parking than the one we had. Ours had a double bed and a small round table in the main area, with 4 bunks in a tiny separate room. 6-seat outdoor table/benches with umbrella on front deck. There was only 2 of us in the cabin and that was OK, but I would not recommend it for family holiday. If you are after a place to relax, rather than just a place to sleep, I'd suggest asking for the cabin facing the water (there is only one), it had a deck facing the water which seemed quite pleasant, but I don't know what the inside was like.
Se hospedó 1 noche en septiembre de 2017
Respuesta de Staff el 1 nov. 2017
Thanks for the review, $20 deposit is refundable when the key is returned ( prevents you taking the key home like some guests have in the past) pillows are supplied, just have to bring sheets and towels as advised on booking site. These cabins have basic facilities as advised, price would be much greater if they had all the luxuries. best suited for the traveller on a budget.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Neat & clean caravan park with helpfull staff
This is our second time staying in the ensuite Cabin. It is clean, tidy and within a stones throw to the inlet. The children can paddle there and boats can be moored to the bank and there is aslo a little wharf. It's is about a 10 minute walk to the main street. Once again we enjoyed our stay and would highly recommend it to others.
Se hospedó 2 noches en junio de 2017
Respuesta de Dallas el 25 jul. 2017
Thankyou for your honest review. We hope to see you again soon.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very clean, great location. Would recommend to others
Respuesta de Riv el 4 abr. 2017
thankyou for the great review, we hope you consider Riviera if you visit Sussex in the future. regards Riviera staff.

8/10 Bueno

Bryan

Le gustó: Limpieza
Nice to visit St Georges Basin
Clean & Convenient
Respuesta de General Manager el 3 mar. 2017
Thanks for staying at Riviera, we hope you consider us if you decide to come to Sussex Inlet in the future. regards Riviera management

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
Bit of a walk to the toilets and showers. Shower goes cold after a few minutes. Room was fairly clean but quite stuffy in summer. Could hear others who lived in the caravan park talking, music and babies crying which made it a little difficult to sleep. Staff were friendly and very helpful. Just not the best place to stay if you wanted privacy and quiet.
Respuesta de Dal el 26 feb. 2017
Thankyou, we appreciate your feedback. regards Riviera management

4/10 Mediocre

Cliente verificado

No le gustó: Limpieza, personal y atención, comodidad de la habitación
Beautiful area, beautiful clear water.
This park needs to upgrade their cabins. Extremely uncomfortable bed. Vinyl covered single bed mattress, not great with 35 degree heat. No running hot water. 2012 rates found sitting under TV, might suggest that the unit are not cleaned very well. On arrival all the staff where worried about was how they were going to get the money I had paid online for the accommodation. All I wanted was the key, I had paid & did not need to know there concerns....that was for them to work out with lastminute.com.au. Shower block very clean & new but locked up tight & no windows so very, very hot even first thing in the morning.
Respuesta de D.S. el 15 feb. 2017
Hi Sonya, Thank you for your feedback. Sorry our staff were concerned about being paid but we are new to online booking systems and had incidence in the past where guests have left without paying and although you paid online, we do not receive the money from the booking site until we manually process when you arrive. We are not a charity and unless your payment goes through we do not eat. It would have been nice if you were a bit more understanding. We all had to deal with the heat wave and maybe one of our more luxury air conditioned cabins would have suited you better. regards Riviera management.