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Opiniones sobre Waldorf Astoria Jerusalem

5 out of 5
Waldorf Astoria Jerusalem
26-28 Agron Street, Jerusalem

Opiniones

9,2

Magnífico

Evaluación: 10 - Excelente. 338 de 451 opiniones" "
Evaluación: 8 - Bueno. 63 de 451 opiniones" "
Evaluación: 6 - Aceptable. 20 de 451 opiniones" "
Evaluación: 4 - Mediocre. 15 de 451 opiniones" "
Evaluación: 2 - Terrible. 15 de 451 opiniones" "

9,6/10

Limpieza

9,2/10

Personal y atención

9,0/10

Servicios

9,6/10

Estado de la propiedad e instalaciones

9,0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Yemy

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Exrelente hotel, muy bien situado y el servicio de primera en todos los aspectos
Se hospedó 3 noches en julio de 2023
Respuesta de Luma Munayer Personal concierge Coordinator el 31 jul. 2023
I would like to thank you for completing the survey and for the valuable feedback. It's been a pleasure to have you at our property, and we are delighted that we achieved our goal of making your stay memorable by providing our sincere elegant services, and we hope we can continue to do that for you in your future visits. Thank you & have a nice day!

10/10 Excelente

eduardo

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Muy buena
Se hospedó 3 noches en julio de 2023
Respuesta de Luma Munayer Personal concierge Coordinator el 31 jul. 2023
I would like to thank you for completing the survey and for the valuable feedback. It's been a pleasure to have you at our property, and we are delighted that we achieved our goal of making your stay memorable by providing our sincere elegant services, and we hope we can continue to do that for you in your future visits. Thank you & have a nice day!

10/10 Excelente

Morris

Se hospedó 3 noches en diciembre de 2022
Respuesta de Luma el 2 mar. 2023
We would like to thank you for taking the time to complete our guest questionnaire following your recent stay here at the Waldorf Astoria Jerusalem. We strive to provide our guests with the highest standards of product and service at all times, and we are delighted to know that we provided you with Our Sincere Elegant Service. You are a loyal guest to us and we appreciate your patronage. We look forward to the opportunity of welcoming you back again for a much improved experience in the best traditions of our sincere elegant service. Please don't hesitate to contact me directly if I may be of any assistance.”

10/10 Excelente

Elias

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Very good
Se hospedó 2 noches en noviembre de 2022

8/10 Bueno

Roberto, BONITA

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios
Aunque es un Waldorf en Israel tienen otros estándares de calidad en el servicio principalmente a los extranjeros, la comida bufé del desayuno decepcionante, si rentas carro el estacionamiento tiene un costo adicional a la ya de por si tarifa alta de la habitación y desayuno, Hotel dedicado a los Judios religiosos y tours, no vale el precio, lo único es su ubicación
Se hospedó 6 noches en septiembre de 2022

10/10 Excelente

Myriam

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Excelente atención Todo perfecto
Se hospedó 2 noches en julio de 2022

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 3 noches en enero de 2020
Respuesta de Waldorf Astoria Jerusalem el 27 ene. 2020
We would like to take the opportunity to thank you for your kind feedback. Our team is looking forward to hosting you again. Greets from Jerusalem

10/10 Excelente

Morris

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Súper hotel
Súper bien
Se hospedó 3 noches en septiembre de 2019
Respuesta de Waldorf Astoria Jerusalem el 24 sept. 2019
Dear Morris, We are delighted that you stayed with us, at the best hotel in Israel. We hope that you will return to Jerusalem again and that you will choose to stay with us when you do so.

8/10 Bueno

Marcela

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
exelente
muy cómodo ,bien ubicado personas amables,música muy agradable clásica
Se hospedó 5 noches en agosto de 2019
Respuesta de Waldorf Astoria Jerusalem el 2 sept. 2019
Dear Ms. Marcela, Thank you for your review, we are so pleased that you enjoy the many aspects of the hotel and hope that we will have the pleasure of hosting you on many occasions in the future.

10/10 Excelente

Abdo

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Muy buen hotel
Excelente hotel muy fino lo único q no tiene es alberca y spa Comida exelente
Se hospedó 3 noches en agosto de 2019
Respuesta de Waldorf Astoria Jerusalem el 8 sept. 2019
Dear Mr. Abdo, Thank you for your review, we are so pleased that you enjoy the many aspects of the hotel. We look forward to making the full pool, spa and fitness facilities available by the end of 2019. We hope that we will have the pleasure of hosting you on many occasions in the future.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Lo que más me gusto es el excelente servicio,la limpieza y sobre todo el desayono
Se hospedó 3 noches en agosto de 2019
Respuesta de Waldorf Astoria Jerusalem el 25 ago. 2019
We would like to sincerely thank you for your kind feedback, and are truly delighted you so enjoyed your stay. Looking forward to welcoming you back again for many more such wonderful experiences.

8/10 Bueno

Albert, PTY

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
very nice the hotel ! but unfortunately no swimming pool ! not sure about the gym ! the rest is super the staff are working the extra mile to make you happy
Se hospedó 3 noches en junio de 2019
Respuesta de Waldorf Astoria Jerusalem el 9 jul. 2019
Dear Albert, Thank you kindly for taking the time to share your experiences of our hotel. We are delighted to read that our legendary True Waldorf Service transcended into making you feel welcome and comfortable. We look forward to making the full pool, spa and fitness facilities available and though we are unable to confirm a final date at this time, have every hope for October 2019.

10/10 Excelente

Rodrigo

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excelente estadía
Hotel muy bien ubicado y muy buena atención
Se hospedó 5 noches en agosto de 2018

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
excellent hotel
this hotel is beautiful, we loved everything of it, its confortable, amazing location, and very good service.
Se hospedó 3 noches en agosto de 2017

10/10 Excelente

salomon

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excelente hotel
Se hospedó 6 noches en julio de 2017

10/10 Excelente

Alberto

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en julio de 2017

10/10 Excelente

Isaac

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en julio de 2017

10/10 Excelente

JAIME

Le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
elegante
es un hotel para no perderselo!
Se hospedó 4 noches en junio de 2017

10/10 Excelente

Esther

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excelente

10/10 Excelente

isaac, mexico

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Espectacular
El hotel está nuevo y trae un nuevo concepto de lujo y servicio a Israel el desayuno es de otra categoría

8/10 Bueno

Isaac, Mexico

Le gustó: Limpieza, personal y atención, comodidad de la habitación
Buen Hotel
Buen servicio, todo agradable y cómodo. Está bonito y tiene todo lo necesario para una buena estancia.

10/10 Excelente

Abraham, MEXICO

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
EL MEJOR HOTEL DEL MEDIO ORIENTE!
EL MEJOR HOTEL DEL MEDIO ORIENTE!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Sin lugar a dudas el mejor hotel de Jerusalem. El servicio de todo el personal muy eficiente y amable. Muy buena ubicación, muy cerca de zona comercial y la ciudad vieja. Llegamos a las 7:00 a.m. y tenían nuestra habitación lista. Las habitaciones son de las más amplias de Jerusalem. El desayuno de la mejor calidad.

10/10 Excelente

Maayan

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Really like the people who work for making me feel happy. Thank you very much you have such an incredible customer service and beautiful hotel with so much good food
Se hospedó 1 noche en enero de 2024
Respuesta de Siham Abu Ali el 10 feb. 2024
Thank you for your generous ratings!It is truly rewarding to know that the experience created during your stay was pleasurable, and enjoyable. We look forward to warmly welcoming you back for another superb luxury hospitality experience in Jerusalem.

6/10 Aceptable

Cliente verificado

Viajó por negocios
Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 2 noches en enero de 2024
Respuesta de Siham Abu Ali el 10 feb. 2024
We regret that your stay at Waldorf Astoria Jerusalem had not been fullfilling. I would appreciate the opportunity to discuss some of your scores in more detail and to that end ask you to provide me with a contact number that I can reach you through.

10/10 Excelente

Aaron

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Real quality
Having stayed in many places, this for sure is straight in there in the top three place we’ve ever been to. Attention to detail. Parking, breakfast, the room, gym, pool everything simply superb
Se hospedó 1 noche en diciembre de 2023
Respuesta de Siham Abu Ali el 10 feb. 2024
Thank you for your generous ratings. It is truly rewarding to know that the experience created during your stay was pleasurable, and enjoyable. We look forward to warmly welcoming you back for another superb luxury hospitality experience in Jerusalem.

10/10 Excelente

david

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
fantastique
tout étais magnifique
Se hospedó 3 noches en diciembre de 2023
Respuesta de Siham Abu Ali el 10 feb. 2024
Thank you for your generous ratings. It is truly rewarding to know that the experience created during your stay was pleasurable, and enjoyable.We look forward to warmly welcoming you back for another superb luxury hospitality experience in Jerusalem.

2/10 Terrible

navid

Se hospedó 4 noches en septiembre de 2023

10/10 Excelente

Miri

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We had a super fantastic stay. The Israeli-style breafast is out of this world! I've never seen anything like it!!! We highly recommend Waldorf Astoria Jerusalem!!! This was our second time back!!! :)
Se hospedó 2 noches en agosto de 2023
Respuesta de Luma Munayer el 11 sept. 2023
Dear Sir/ Madam,Thank you so much for your enthusiastic feedback! We are thrilled to hear that you had a super fantastic stay at Waldorf Astoria Jerusalem and that you enjoyed our Israeli-style breakfast. It is always a pleasure to know that our guests appreciate the unique culinary experience we offer.We are equally delighted that this was your second time back at our hotel, and we truly appreciate your continued support. Our team works tirelessly to ensure that each visit is as memorable as the last.If there is anything specific you would like to share or any suggestions for improvement, please feel free to let us know. We value your input and are committed to providing exceptional service.Once again, thank you for choosing Waldorf Astoria Jerusalem. We cannot wait to welcome you back for your next visit!Warm regards,

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Fabulous experience
We have been coming to Jerusalem for the past 20+ years and this was our first time at the WA. It is our new favorite hotel in Jerusalem- well-situated, esthetic ally pleasing, excellent service and impeccably clean. We will be back
Se hospedó 6 noches en agosto de 2023
Respuesta de Guest Relations Team el 11 sept. 2023
Dear Sir/Madam,Thank you so much for your wonderful feedback! We are thrilled to hear that your recent stay at the WA in Jerusalem was such a positive experience for you, especially considering your long history of visits to the city.Your kind words about our hotel's location, aesthetics, service, and cleanliness mean a lot to us. We work hard to provide a memorable and enjoyable stay for all our guests, and it is truly rewarding to know that we have become your new favorite hotel in Jerusalem.We can not wait to welcome you back for another exceptional stay in the future. If you have any special requests or preferences for your next visit, please don't hesitate to let us know. We are here to ensure your next stay with us is just as fantastic as this one.Once again, thank you for choosing the WA, and we look forward to hosting you again soon!Warm regards,

10/10 Excelente

Jennifer

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Everyone was so friendly and accommodating. Loved it. Will definitely stay here again. Beautiful hotel and gorgeous rooms.
Se hospedó 1 noche en agosto de 2023
Respuesta de Guest Relations Team el 11 sept. 2023
Dear Sir/ Madam,Greetings from Waldorf Astoria Jerusalem.Thank you so much for your kind words! We're absolutely thrilled to hear that you had such a wonderful experience during your stay at our hotel.Our team takes great pride in providing exceptional service and making our guests feel welcome, so it's fantastic to know that you found everyone to be friendly and accommodating.We're delighted that you enjoyed our beautiful hotel and the gorgeous rooms. We can't wait to welcome you back for another memorable stay in the future.If you have any special requests or preferences for your next visit, please don't hesitate to let us know. We'll be more than happy to assist you in making your stay even more enjoyable.Once again, thank you for choosing our hotel, and we look forward to hosting you again soon!Warm regards,

8/10 Bueno

Moises

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Everything except housekeeping is excellent
Se hospedó 3 noches en agosto de 2023
Respuesta de Guest Relations Team el 11 sept. 2023
Dear Sir/ Madam,Greetings from Waldorf Astoria Jerusalem.Thank you for taking the time to share your feedback with us. We greatly appreciate your comments and are delighted to hear that you found everything about your stay to be excellent, with one exception.We apologize for any inconvenience or concerns you may have had regarding our housekeeping services. Your comfort and satisfaction are of utmost importance to us, and we take your feedback seriously.To ensure that your next stay meets your expectations in every aspect, we will address the housekeeping issue immediately and make the necessary improvements. If you have any specific details or suggestions regarding your experience, please feel free to share them with us so that we can better understand and address the issue.We genuinely value your patronage, and it's our aim to provide you with a flawless experience during your next visit. If you require any assistance or have any additional feedback, please do not hesitate to reach out to our guest services team.Thank you for choosing to stay with us, and we look forward to the opportunity to host you again and exceed your expectations.Warm regards,

10/10 Excelente

PENGFEI

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very nice stay, perfect location close to the old city、spacious room、good cleaning、delicious food. Thanks for upgrading room and additional bed for my daughter. And specially thank lobby concierge George, very nice,we family were very happy,we hope to be back.
Se hospedó 2 noches en agosto de 2023
Respuesta de Guest Relations Team el 11 sept. 2023
Dear Sir/ Madam,Greetings from Waldorf Astoria Jerusalem.Thank you so much for taking the time to share your wonderful feedback with us. We are delighted to hear that you had a very nice stay and that you enjoyed our perfect location close to the old city, spacious rooms, good cleaning, and delicious food.We're thrilled to know that you appreciated the room upgrade and the additional bed for your daughter. Our team always strives to go above and beyond to make our guests' experiences memorable.It's great to hear that you had a positive interaction with our lobby concierge, George. We'll be sure to pass along your kind words to him, as he will be thrilled to know that he made your family's stay special.We can't wait to welcome you back in the future. If you have any questions or need assistance with anything, please don't hesitate to reach out. We look forward to hosting you again soon.Warm regards,

10/10 Excelente

Rewal, Miramar

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Excellent Property
Se hospedó 5 noches en julio de 2023

10/10 Excelente

Boaz

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Espetacular
Hotel espetacular instalações de primeira , localização a passos da cidade antiga , atendimento e café da manhã extraordinários
Se hospedó 1 noche en julio de 2023
Respuesta de Luma Munayer Personal concierge Coordinator el 31 jul. 2023
I would like to thank you for completing the survey and for the valuable feedback. It's been a pleasure to have you at our property, and we are delighted that we achieved our goal of making your stay memorable by providing our sincere elegant services, and we hope we can continue to do that for you in your future visits. Thank you & have a nice day!

10/10 Excelente

Daniel

Se hospedó 1 noche en julio de 2023
Respuesta de Luma Munayer Personal concierge Coordinator el 18 jul. 2023
I would like to thank you for completing the survey and for the valuable feedback. It's been a pleasure to have you at our property, and we are delighted that we achieved our goal of making your stay memorable by providing our sincere elegant services, and we hope we can continue to do that for you in your future visits. Thank you & have a nice day!

10/10 Excelente

Eitan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great hotel
Great and luxurious hotel. The service was amazing and welcoming. Location is superb and the room was great. We enjoyed our stay and will return
Se hospedó 1 noche en julio de 2023
Respuesta de Luma Munayer Personal concierge Coordinator el 18 jul. 2023
I would like to thank you for completing the survey and for the valuable feedback. It's been a pleasure to have you at our property, and we are delighted that we achieved our goal of making your stay memorable by providing our sincere elegant services, and we hope we can continue to do that for you in your future visits. Thank you & have a nice day!

10/10 Excelente

MATTHEW

Se hospedó 3 noches en julio de 2023

10/10 Excelente

Elaine

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Wonderful Hotel, Exceptional Service
The Waldorf, Astoria, Jerusalem is probably the very best hotel I have ever stayed at and I have stayed at many fine ones. The concierge Billet provided such excellent service that we were able to take advantage of many of the sites in Jerusalem that we might not have gotten to had it not been for all of his help. The service in terms of the twice daily cleaning of our room and the spectacular buffet were two more outstanding features of this hotel. The friendly doorman greeted you whenever you left or returned to the premises and helped get you a cab when needed. I would recommend that anybody thinking of going to Jerusalem take the time to read the reviews for this wonderful hotel and consider it as their number one option. I intend to return to Jerusalem one day and will definitely return to the Waldorf Astoria Jerusalem.
Se hospedó 3 noches en julio de 2023
Respuesta de Luma Munayer Personal concierge Coordinator el 31 jul. 2023
I would like to thank you for completing the survey and for the valuable feedback. It's been a pleasure to have you at our property, and we are delighted that we achieved our goal of making your stay memorable by providing our sincere elegant services, and we hope we can continue to do that for you in your future visits. Thank you & have a nice day!

10/10 Excelente

lilia, houston

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The location is perfect to walk to old Jerusalem The property is beautiful and clean and comfortable The food is amazing The spa is great The staff is extremely helpful and nice Love it
Se hospedó 5 noches en junio de 2023
Respuesta de Luma Munayer Personal concierge Coordinator el 18 jul. 2023
I would like to thank you for completing the survey and for the valuable feedback. It's been a pleasure to have you at our property, and we are delighted that we achieved our goal of making your stay memorable by providing our sincere elegant services, and we hope we can continue to do that for you in your future visits. Thank you & have a nice day!

10/10 Excelente

Bruno, fort worth

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
concierge was awesome
Se hospedó 6 noches en mayo de 2023
Respuesta de Luma Munayer Personal concierge Coordinator el 31 jul. 2023
I would like to thank you for completing the survey and for the valuable feedback. It's been a pleasure to have you at our property, and we are delighted that we achieved our goal of making your stay memorable by providing our sincere elegant services, and we hope we can continue to do that for you in your future visits. Thank you & have a nice day!

10/10 Excelente

Igor

Le gustó: Limpieza, estado de la propiedad e instalaciones
We had a great time
Se hospedó 1 noche en junio de 2023
Respuesta de Luma Munayer Personal concierge Coordinator el 31 jul. 2023
I would like to thank you for completing the survey and for the valuable feedback. It's been a pleasure to have you at our property, and we are delighted that we achieved our goal of making your stay memorable by providing our sincere elegant services, and we hope we can continue to do that for you in your future visits. Thank you & have a nice day!

10/10 Excelente

Jose

Viajó con su familia, Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Beautiful property and excellent staff.
Se hospedó 2 noches en junio de 2023
Respuesta de Luma Munayer Personal concierge Coordinator el 18 jul. 2023
I would like to thank you for completing the survey and for the valuable feedback. It's been a pleasure to have you at our property, and we are delighted that we achieved our goal of making your stay memorable by providing our sincere elegant services, and we hope we can continue to do that for you in your future visits. Thank you & have a nice day!

8/10 Bueno

MENACHEM

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
very nice
Se hospedó 2 noches en junio de 2023

10/10 Excelente

Neil

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en mayo de 2023
Respuesta de Luma Munayer Personal concierge Coordinator el 31 jul. 2023
I would like to thank you for completing the survey and for the valuable feedback. It's been a pleasure to have you at our property, and we are delighted that we achieved our goal of making your stay memorable by providing our sincere elegant services, and we hope we can continue to do that for you in your future visits. Thank you & have a nice day!

10/10 Excelente

Alexander, Sarasota

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Probably the best hotel in Jerusalem. Will definitely stay again
Se hospedó 2 noches en mayo de 2023
Respuesta de Luma Munayer Personal concierge Coordinator el 31 jul. 2023
I would like to thank you for completing the survey and for the valuable feedback. It's been a pleasure to have you at our property, and we are delighted that we achieved our goal of making your stay memorable by providing our sincere elegant services, and we hope we can continue to do that for you in your future visits. Thank you & have a nice day!

8/10 Bueno

Ruth

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en abril de 2023

8/10 Bueno

joao

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
nice room but ac makes room very dry, not so comfortable
Se hospedó 1 noche en marzo de 2023
Respuesta de Luma Munayer Personal concierge Coordinator el 22 may. 2023
Dear Mr Perez, I would like to thank you for completing the survey and for the valuable feedback. It's been a pleasure to have you at our property, and we are delighted that we achieved our goal of making your stay memorable by providing our sincere elegant services, and we hope we can continue to do that for you in your future visits. and I apologize for the inconvenience regarding the room ac,i will take note and pass it to the department manager who will take care of the issue with utmost priority. we are looking for your next visit. Thank you & have a nice day!

2/10 Terrible

Andrew

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Would not recommend
Appalling, rooms not ready when we arrived, then they gave us an upgrade and that was not available. Room dusty, balcony covered in bird droppings, rooms not tidied unless we called, facilities advertised not available. Would not recommend
Se hospedó 3 noches en febrero de 2023

10/10 Excelente

moussa

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Clean top with service Staff are amazing. Professional
Se hospedó 2 noches en febrero de 2023
Respuesta de Luma el 2 mar. 2023
We would like to thank you for taking the time to complete our guest questionnaire following your recent stay here at the Waldorf Astoria Jerusalem. We strive to provide our guests with the highest standards of product and service at all times, and we are delighted to know that we provided you with Our Sincere Elegant Service. You are a loyal guest to us and we appreciate your patronage. We look forward to the opportunity of welcoming you back again for a much improved experience in the best traditions of our sincere elegant service. Please don't hesitate to contact me directly if I may be of any assistance.”