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Opiniones sobre Rhapsody Resort

4 out of 5
Rhapsody Resort
3440 Surfers Paradise Boulevard, Surfers Paradise, QLD

Opiniones

9,2

Magnífico

Evaluación: 10 - Excelente. 2049 de 2933 opiniones" "
Evaluación: 8 - Bueno. 655 de 2933 opiniones" "
Evaluación: 6 - Aceptable. 149 de 2933 opiniones" "
Evaluación: 4 - Mediocre. 50 de 2933 opiniones" "
Evaluación: 2 - Terrible. 30 de 2933 opiniones" "

9,4/10

Limpieza

9,2/10

Personal y atención

9,2/10

Servicios

9,4/10

Estado de la propiedad e instalaciones

8,8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The resort was incredible. Would stay there again.
Se hospedó 3 noches en febrero de 2019

10/10 Excelente

Ferdinand

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excelente
Excelente departamento, comodísimo y con una vista espectacular! Además una magnifica terraza con grill en el piso 41!!!
Se hospedó 3 noches en febrero de 2019

10/10 Excelente

devora

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
EXCELENTE OPCION EN SYDNEY
Excelente todo, muy lujoso. Viajo permanentemente y puedo opinar que regresaria a este hotel

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Fuimos por un fin de semana en pareja. La pieza espaciosa, limpia, cómoda. Lo mejor fue la impresionante vista a la ciudad y el mar. Desde la azotea se tienen vistas impresionantes también, casi tan buenas como en skypoint! Recomendable 100%
Se hospedó 3 noches en octubre de 2017

10/10 Excelente

mnperez

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Tiene unas instalaciones excelente, una azotea en la ultima planta (planta 41) desde donde ver el atardecer y un gimnasio con unas vistas inmejorables. Ademas te alquilan bicis en el mismo hotel para visitar los alrededores.

10/10 Excelente

Sofia

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Lindo hotel
Me encanto el hotel volveria feliz.

10/10 Excelente

Aaron

Viajó con su familia y niños pequeños
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
10 minutes walk to surfers Paradise. Beautiful Ocean view with newly renovated rooms. Great service from the staff at reception. Heated outdoor spa is very warm on a cold day. Gym on the 27th floor has amazing views and the barbecue area on rooftop is very spacious.
Se hospedó 5 noches en abril de 2024

10/10 Excelente

Yi

Le gustó: Limpieza, estado de la propiedad e instalaciones
We’re having a great time here.
Se hospedó 3 noches en abril de 2024

10/10 Excelente

william

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Over all lovely thoroughly enjoyed will definitely be back cheers
Se hospedó 4 noches en abril de 2024

10/10 Excelente

Sophie

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
We really enjoyed our stay at Rhapsody. The apartment was very clean and had everything we needed. Staff were friendly and helpful. Great location, right near the tram, across from the beach and in walking distance of restaurants and shopping.
Se hospedó 5 noches en abril de 2024

10/10 Excelente

Paul

Viajó con su familia, Viajó en grupo
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Customer service was very unique, the receptionist were so nice, helpful, friendly and very fast at problem solving. The rooftop has a new view
Se hospedó 3 noches en marzo de 2024

10/10 Excelente

Janet

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Very beautiful stay. Thank you!
Se hospedó 5 noches en abril de 2024

10/10 Excelente

Lydia, Hawkesbury heights

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
The property was immaculately clean and very well maintained. Within close distance to Cavill ave and not too far a drive from the theme parks. Staff were lovely. Would definitely stay again!
Se hospedó 7 noches en abril de 2024

10/10 Excelente

Tim

Viajó con su pareja
Loved the location - great walking distance to the centre of Surfers - and a great view from our balcony. Rooftop area is fantastic for barbecuing and relaxing!
Se hospedó 3 noches en abril de 2024
Respuesta de Central Reservations el 11 abr. 2024
Thank you for your wonderful feedback Tim. We're happy to see you enjoyed your time with us, and hope to welcome you again soon.

10/10 Excelente

Michelle

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Nice modern apartment with awesome views and very close to tramline
Se hospedó 3 noches en enero de 2024
Respuesta de Central Reservations el 11 abr. 2024
Thank you for your great feedback Michelle. We're glad to see you enjoyed your time with us, and we hope to welcome you again in the near future.

10/10 Excelente

Emmanuella

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
it was a nice hotel we had fun
Se hospedó 5 noches en marzo de 2024
Respuesta de Central Reservations el 11 abr. 2024
Thank you for your great feedback Emmanuella. We hope to welcome you again soon.

10/10 Excelente

Isabelle

Se hospedó 6 noches en marzo de 2024

10/10 Excelente

Pauline

Viajó con su familia
Le gustó: Estado de la propiedad e instalaciones
Amazing property well located to the hub of Surfers Paradise
Se hospedó 4 noches en marzo de 2024
Respuesta de Central Reservations el 2 abr. 2024
Thanks for the great feedback Pauline. We're glad to see you enjoyed your time with us and hope to welcome you again soon.

8/10 Bueno

Sara

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Lovely views, reception staff very helpful.
Se hospedó 4 noches en marzo de 2024
Respuesta de Central Reservations el 2 abr. 2024
Thank you for your great feedback Sara. We're happy to see you enjoyed your time with us, and hope to welcome you again soon.

6/10 Aceptable

Sanaz

Viajó con su familia
No le gustó: Limpieza, servicios
Staffs were not friendly at all. Young and not professional at all. I paid for the ocean front and once I arrived at night I have given a room that very difficult you could see the ocean. Then I complained and reception gave me another room which was a little better view but not ocean front again. They said it’s ocean view, not ocean front. Anyway, do not relay on resort photos. Also I asked for a few hours late check out and the girl very strictly said no, you can not stay longer. Very unprofessional. Not recommended at all.
Se hospedó 5 noches en marzo de 2024
Respuesta de Central Reservations el 2 abr. 2024
Thank you for your feedback Sanaz, and we're sorry to see you had experienced some issues while here with us. Unfortunately the rooms are classed as Ocean View, and not Ocean Front only because of the way the rooms are positioned in the apartment as we have North, East & South facing apartments. We try our best to allocate as per requests, however unfortunately these are subject to availability. In terms of the late check out, again this is subject to availability and is able to be provided if we have the capacity for this. We hope we can provide a more enjoyable stay in the near future.

10/10 Excelente

Keshav

Le gustó: Limpieza, estado de la propiedad e instalaciones
Beautiful
Se hospedó 3 noches en marzo de 2024
Respuesta de Central Reservations el 2 abr. 2024
Thanks for your great feedback Keshav! We're glad to see you enjoyed your time with us, and hope to welcome you again soon.

6/10 Aceptable

Jerome

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Be aware there is no 24 hour reception/check in service and to reach the after hours number was a nightmare. When I called the lady couldn’t find my details and it took a while for her to realise that we had a reservation. All this time we were standing outside for 45 mins. Finally a security guard let us in to check our I.D. All this was very exhausting after a long travel. Couldn’t the security guard just come to the door, and let us at least have a seat in the lobby for us to be more at ease while confirming our reservation. We are lucky it wasn’t raining!!!! I’m unsure if I will use this hotel again
Se hospedó 3 noches en marzo de 2024
Respuesta de Central Reservations el 2 abr. 2024
Thank you for your feedback Jerome, and we're sorry to hear you had issues with check in time. Unfortunately we don't have a 24-hour reception, however do have after hours procedures we have as an alternative if you are arriving after hours. Your feedback has been passed onto management for their review, and we hope we are able to provide a more enjoyable stay in the near future.

10/10 Excelente

Zulfiya

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
We loved our stay at Rhapsody and would definitely be back! Location is perfect - steps to the beach, ocean view, steps to the tram, and walking distance to street mall and attractions. It is slightly tucked away from the main hustle and bustle which was perfect for us. Cleaning staff was a little sporadic, not regularly refilling items like tea and coffee, but other than that everything was perfect!
Se hospedó 4 noches en marzo de 2024
Respuesta de Central Reservations el 2 abr. 2024
Thank you for your great feedback Zulfiya! We're so glad to see you enjoyed your time with us, and have passed on the feedback regarding the housekeeping issues you had experienced.We hope we can welcome you again in the near future and provide a more enjoyable stay.

8/10 Bueno

Shayli

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
The view was incredible, the location was great, right on the ocean. The property was very clean with all essential items for a week’s stay. Unfortunately a new construction was underway in front of the building. Blinds across all of the windows would have been preferred.
Se hospedó 7 noches en marzo de 2024
Respuesta de Central Reservations el 2 abr. 2024
Thank you for your wonderful feedback Shayli. We hope to welcome you again in the near future.

8/10 Bueno

Wai Lok

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Free parking and walkable to main centre.
Se hospedó 5 noches en marzo de 2024
Respuesta de Central Reservations el 2 abr. 2024
Thank you for your great feedback Wai Lok.

10/10 Excelente

Christopher

Se hospedó 2 noches en marzo de 2024

10/10 Excelente

susan

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Steps from the beach and within walking distance of the tram.
Se hospedó 3 noches en marzo de 2024
Respuesta de Central Reservations el 2 abr. 2024
Thanks for the great feedback Susan! We're glad to see you enjoyed your time with us.

10/10 Excelente

Elizabeth

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 6 noches en marzo de 2024
Respuesta de Central Reservations el 2 abr. 2024
Thank you for your great feedback Elizabeth!

8/10 Bueno

Jodie

Le gustó: Limpieza, estado de la propiedad e instalaciones
Convenient, safe and quiet location
Se hospedó 5 noches en marzo de 2024
Respuesta de Central Reservations el 2 abr. 2024
Thank you for your feedback Jodie. We're glad to see you enjoyed your time with us, and hope to welcome you again soon.

6/10 Aceptable

Ajan

Le gustó: Limpieza
Furniture was quite worn and used. Bed was collapsed on one side. Lovely location but rooms clearly need a light refurbishing especially at this price range.
Se hospedó 2 noches en marzo de 2024
Respuesta de Guest Relations el 27 mar. 2024
Hello Ajan,We are sorry you experienced this. We are indeed undertaking a furniture renewal program and currently refurbishing our rooms as needed. Please don't hesitate to contact us prior to your next stay, should we have the pleasure.

10/10 Excelente

Pratik

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Location is very convenient and rooms are clean, very good service from staff.
Se hospedó 4 noches en marzo de 2024
Respuesta de Guest Relations el 27 mar. 2024
We appreciate your comments Pratik and glad you had a good stay.

10/10 Excelente

Akiyoshi

Viajó por negocios
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Nice and quiet hotel.
Se hospedó 7 noches en marzo de 2024
Respuesta de Guest Relations el 27 mar. 2024
Thank you for your rating Akiyoshi sama.Arigato gozaimasu.

10/10 Excelente

Janice

Viajó con su pareja
Le gustó: Limpieza, estado de la propiedad e instalaciones
There was an issue with our room and management couldn’t do enough for us to make us comfortable in another room to which we were upgraded.
Se hospedó 2 noches en marzo de 2024
Respuesta de Central Reservations el 16 mar. 2024
Thank you for your feedback Janice. We're happy to see you enjoyed your time with us, and hope we can welcome you again soon.

10/10 Excelente

Kayelene

Viajó con su pareja
Great property to stay at
Se hospedó 3 noches en marzo de 2024
Respuesta de Central Reservations el 16 mar. 2024
Thank you for your great feedback Kayelene!

10/10 Excelente

Josh

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
It is close to the beautiful beach, the views are spectacular, the staff are friendly and helpful Everything you need is within walking distance.
Se hospedó 3 noches en marzo de 2024
Respuesta de Central Reservations el 16 mar. 2024
Thank you for the great feedback Josh! We're glad to see you enjoyed your time with us, and hope to welcome you again soon.

10/10 Excelente

Paul

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
It was a very clean & close the tram
Se hospedó 4 noches en marzo de 2024
Respuesta de Central Reservations el 16 mar. 2024
Thanks for your great feedback Paul!

8/10 Bueno

Maxine

Viajó con su pareja
Le gustó: Limpieza, estado de la propiedad e instalaciones
Staff was very knowledgeable and friendly. I was really disappointed that there was very noisy construction right below our suite. With previous concussion issues I was not able to enjoy the balcony or open windows. We were offered a different room but at an additional cost.
Se hospedó 4 noches en marzo de 2024
Respuesta de Central Reservatiosn el 16 mar. 2024
Thank you for your feedback Maxine. We're sorry to hear you had experienced some issues with the noise of the construction. Unfortunately as this is a separate entity we don't have much control over this, however we do try our absolute best to inform all guests of this and try to allocate around this noise. We hope we can welcome you again once the construction is complete so you are able to have a more enjoyable stay.

6/10 Aceptable

Joanna

Le gustó: Servicios
No le gustó: Limpieza
Room wasn’t cleaned properly prior to stay there was still food stains on the kitchen bench and hair in the bathroom. Location is great and rooftop and amenities are really good. Just a little disappointed with the cleanliness
Se hospedó 6 noches en febrero de 2024
Respuesta de Central Reservations el 16 mar. 2024
Thank you for your feedback Joanna, and we're sorry to hear of the standard of your apartment when you had checked in. This is not the standard Rhapsody Resort likes to keep, and your feedback has been passed onto our Housekeeping & Management team for their review. We hope we can welcome you again in the near future and provide a more enjoyable stay.

10/10 Excelente

Cuong

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
This property is nice and cleaned. Good location, coffee and grocery shops on ground floor. Jonathon is very good knowledge and the crew is excellent customer services. I will come back and prefer to all family and friends
Se hospedó 3 noches en marzo de 2024
Respuesta de Central Reservations el 16 mar. 2024
Thank you for your great feedback Cuong! We hope to welcome you again soon.

10/10 Excelente

Aloysius

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Likes - free on site parking - friendly staff - restaurant on site - gym at level 27 = can run and enjoy the view! - nice rooftop garden at level 41 with breath taking views - ocean view directly facing surfers paradise beach - the room was generally quite clean - the included kitchen comes fully equipped! - they even provide washing and cleaning detergent - the master bedroom has its own walk in closet and spacious toilet! - complimentary bath towels if you were to use their swimming pool, jacuzzi and sauna - walking distance from surfers paradise beach Dislikes - I asked if it was possible to do early check in at 1030am instead of 2pm and all they said was “oh I’ll expedite it for you and contact you via email”… after asking a few times I ended up getting checked in at 2pm (the designated time) - anyway small matter, I’m not gonna deducts stars because it’s states in their policy - but at least tell me straight up so I don’t have to sit around waiting.
Se hospedó 5 noches en febrero de 2024
Respuesta de Central Reservations el 15 mar. 2024
Thank you for your great feedback Aloysius. We're sorry to hear you were unhappy with the information passed on regarding check in. We do our best to try and have the room ready a bit earlier than 2PM if you do request an early arrival, however it does depend on how the housekeeping team is running on the day. We hope we can welcome you again in the near future.

10/10 Excelente

Fe

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Staff friendly and easy to get around.
Se hospedó 6 noches en febrero de 2024
Respuesta de Central Reservations el 15 mar. 2024
Thank you for your great feedback Fe!

10/10 Excelente

Ben Derek, Brunswick

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 3 noches en febrero de 2024
Respuesta de Central Reservations el 15 mar. 2024
Thank you for the great feedback Ben!

6/10 Aceptable

Ryan

Viajó con su pareja
Le gustó: Servicios
Modern apartment hotel at the end of town. The staff was very kind, however, the apartments are showing wear and tear. The unit had a smoke smell and the pool area was very small.
Se hospedó 2 noches en febrero de 2024
Respuesta de Central Reservations el 15 mar. 2024
Thank you for your great feedback Ryan. We have passed this onto Management for their review and follow up. We hope to be able to welcome you again in the near future and provide a more enjoyable stay.

10/10 Excelente

Brett

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Excellent views Clean hotel Clean rooms
Se hospedó 3 noches en febrero de 2024
Respuesta de Central Reservations el 1 mar. 2024
Thank you for the great feedback Brett! We're glad to see you enjoyed your time with us, and hope to welcome you again soon.

10/10 Excelente

Christina

Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones
Such great views and a great pool. Had a great stay
Se hospedó 4 noches en febrero de 2024
Respuesta de Charlie el 26 feb. 2024
Thank you for sharing your positive feedback about your stay at Rhapsody Resort! We're delighted to hear that you enjoyed the great views and our fantastic pool during your time with us. It's wonderful to know that you had a great stay overall. We hope to welcome you back for another enjoyable experience in the future!

8/10 Bueno

Hui Hong

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Enjoy the ocean view, good location and room facilities.
Se hospedó 5 noches en febrero de 2024
Respuesta de Charlie el 26 feb. 2024
Thank you for taking the time to review your recent stay with us at Rhapsody Resort. It is fantastic to hear that we met your expectations during your stay and I hope that we are able to accommodate you gain in the future!

10/10 Excelente

Dany, Levis

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Très bien situé, tram et bus devant l’hôtel. Les employés très gentils, serviables. La vue sur l’océan exceptionnelle.
Se hospedó 28 noches en enero de 2024
Respuesta de Charlie munro el 26 feb. 2024
Merci beaucoup d'avoir partagé votre expérience à Rhapsody Resort! Nous sommes ravis d'apprendre que vous avez trouvé l'emplacement de l'hôtel très pratique, avec le tramway et le bus juste devant. C'est merveilleux de savoir que nos employés ont été gentils et serviables, et que vous avez apprécié la vue exceptionnelle sur l'océan. Nous espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochain séjour à l'hôtel!

10/10 Excelente

Gabriel Alan

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Me and my partner loved how close it is to the beach but still a little bit of from the noise of the central of surfers pradise during at night. Choosing ocean view 1 bedroom apartment is definitely worthwhile. Our view everytime we wake up is breathtaking. Staff are very welcoming, accommodating and easy to talk to. All in all we will definitely stay again at Rhapsody. To be honest my partner told me that he wants to go there very often because of the accomodation and the beach, given we are from Melbourne.
Se hospedó 4 noches en febrero de 2024
Respuesta de Charlie el 26 feb. 2024
Thank you for sharing your wonderful experience at Rhapsody Resort! We're delighted to hear that you and your partner enjoyed the proximity to the beach while still being able to retreat from the noise of central Surfers Paradise at night. Opting for an ocean view 1-bedroom apartment sounds like it was definitely worth it, with breathtaking views every morning. We're thrilled that our staff made you feel welcomed, accommodated, and easy to talk to. It's heartwarming to know that you both had such a fantastic time that you're already planning to return, especially considering you're from Melbourne. We can't wait to welcome you back to Rhapsody Resort for more memorable experiences!

10/10 Excelente

Rebeca

Viajó por negocios, Viajó en grupo
Le gustó: Limpieza, servicios
Fabulous property for relaxing. Walk across the road to the beach or 5 minute walk hets you to the heart of surfers with so much to do.
Se hospedó 4 noches en febrero de 2024
Respuesta de charlie el 26 feb. 2024
Thank you for taking the time to post a review of your recent stay with us. We are delighted to know you enjoyed your stay with us and i hope we have the opportunity to accommodation you at the resort again

10/10 Excelente

Alexander

Amazing views. Clean and modern.
Se hospedó 3 noches en febrero de 2024
Respuesta de Charlie el 26 feb. 2024
Thank you for taking the time out to review your recent stay with us. We are delighted to hear we met your expectations and hope to accommodate you again in the future