The property is mis-represented in the ad- it did not have a queen pull out bed from couch and it did not have a washer and dryer in unit which we specifically emailed the leasing company prior to our reservation to be sure it had a washer/dryer they said it did and when we arrived it did not, nor a pull out couch. Getting the key and replacing it in a lockbox off site was difficult given the weather we had and lack of plowing the snow and ice accumulation. The unit itself had splatter marks on painted walls in bathrooms and above range that were not cleaned. One of the toilets kept not flushing and we had to always remove the tank lid and manually flush. The bed and linens were not comfortable and had stains. The closets are stuffed with excess linens, pictures and stuff which made them not usable space. What is even more frustrating is when trying to communicate with the leasing company once we arrived about the issues no one returned our message until day of departure. We stay in Dillon every year and will not be returning to this unit nor would we recommend this unit.