6/10 Aceptable
Stacy B.
5 jun. 2025
Le gustó: Limpieza
Unfortunately, my experience was VERY disappointing. The condo I originally booked had an occupant already in it when we used our code to access it--imagine walking into a rental only to hear a man's voice inside. That alone was a red flag, as it indicated that codes are not changed with new tenants. While he did provide an alternative property, it lacked several of the key amenities that led me to book the original rental in the first place. One of the most important was that of stable internet--we were unable to access it consistently, making it impossible to get any work done while there.I tried to work with the host after the trip to request a minimal refund of the fees due to the change, but he refused. I understand that mistakes happen, but customer service and accountability are key—especially when plans are disrupted due to no fault of the guest. I wouldn’t book with this host again.
Stacy B.
Se hospedó 3 noches en mayo de 2025