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Opiniones sobre The Observatory Holiday Apartments

3.5 out of 5
The Observatory Holiday Apartments
30-36 Camperdown Street, Coffs Harbour, NSW

Opiniones

9,0

Magnífico

Evaluación: 10 - Excelente. 162 de 300 opiniones" "
Evaluación: 8 - Bueno. 112 de 300 opiniones" "
Evaluación: 6 - Aceptable. 19 de 300 opiniones" "
Evaluación: 4 - Mediocre. 6 de 300 opiniones" "
Evaluación: 2 - Terrible. 1 de 300 opiniones" "

9,4/10

Limpieza

9,4/10

Personal y atención

8,6/10

Servicios

8,6/10

Estado de la propiedad e instalaciones

9,4/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Robert

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Staff manager is very nice and big smile to greet you. The property is very good, the only negative is no elevator, can be a bit of a haul if you have much luggage.
Se hospedó 2 noches en abril de 2024
Respuesta de Lydia at the Observatory el 3 abr. 2024
Hi Robert, Thanks so much for your feedback. We are so glad you enjoyed your stay. We also have some great ground floor apartments that have gorgeous water views. We hope you can try one of these next time :)

10/10 Excelente

Dave

Nice plsce to stay clean
Se hospedó 1 noche en marzo de 2024
Respuesta de Lydia at the Observatory el 2 abr. 2024
Hi Dave, Thank you for your feedback. Our team works very hard to keep the apartments spotlessly clean. We hope you can visit again soon.

10/10 Excelente

Mark

Se hospedó 1 noche en marzo de 2024
Respuesta de Lydia at the Observatory el 17 mar. 2024
Hi Mark, We are so glad you enjoyed your stay with us. We look forward to seeing you again soon :)

10/10 Excelente

Rosalie

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

Jessica

Viajó con su familia y niños pequeños
Le gustó: Limpieza, estado de la propiedad e instalaciones
I loved how simplistic this place was. If we had more time, we would have spent a longer time here. Excellent front desk staff, parking was super easy, and the condo itself was clean. Super easy to walk over to the grocery store, bakery, or pub. Enjoyed!

10/10 Excelente

Rick

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Very nice place
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

troy

Se hospedó 1 noche en octubre de 2023
Respuesta de Lydia el 6 oct. 2023
Hi Troy, Thank you for your review. We are so glad you enjoyed your stay and we look forward to seeing you again soon.

10/10 Excelente

Kate

Le gustó: Limpieza, estado de la propiedad e instalaciones
Very happy with our stay!
Se hospedó 1 noche en septiembre de 2023
Respuesta de Lydia el 2 oct. 2023
Hi Kate, We are so glad that you enjoyed your stay with us. We hope to see you again soon :)

10/10 Excelente

Ben

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en enero de 2022

8/10 Bueno

Terence

Viajó con su familia y niños pequeños
Le gustó: Limpieza, estado de la propiedad e instalaciones
Overall good place to stay, clean and very close to dining options and the jetty.
Se hospedó 5 noches en septiembre de 2022
Respuesta de The Observatory el 4 oct. 2022
Hi Terence,Thank you for your feedback.We are glad to hear that you have enjoyed your stay with us. Our team works hard to maintain high levels of cleanliness an we think our location is extremely convenient too.Kind regards,The Observatory Apartments

10/10 Excelente

Alison

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Great location, view & facilities:)
Se hospedó 1 noche en julio de 2022
Respuesta de The Observatory el 1 ago. 2022
Thank you Alison, We present our apartments to the highest of standards so our Guests enjoy a wonderful stay.

10/10 Excelente

Alyce

Viajó con su familia
Le gustó: Limpieza, comodidad de la habitación
Se hospedó 1 noche en junio de 2022
Respuesta de The Observatory el 24 jun. 2022
Hi Alyce, Thank you for your review. We are so glad to hear that you thoroughly enjoyed your stay with us! We hope you can visit again soon.

10/10 Excelente

Keith

Le gustó: Limpieza, comodidad de la habitación
Great place to stay.
Se hospedó 2 noches en mayo de 2022
Respuesta de The Observatory Apartments el 23 may. 2022
Hi Keith, We are so glad you enjoyed your stay with us and we look forward to welcoming you again soon!

10/10 Excelente

william

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Se hospedó 5 noches en abril de 2022

10/10 Excelente

Rex

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Nice property with a view of the ocean from the balconies. Spacious living room, full kitchenware. Bed a bit saggy.
Se hospedó 1 noche en abril de 2022
Respuesta de The Observatory el 11 may. 2022
Hi Rex, We're glad that our apartments and their view pleased you and that you had a pleasant stay with us.

10/10 Excelente

Marian

Se hospedó 1 noche en abril de 2022
Respuesta de The Observatory el 12 abr. 2022
Thank you

10/10 Excelente

Jenny

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Very clean and comfortable and within easy walking distance of some great restaurants and cafes!
Se hospedó 4 noches en marzo de 2022
Respuesta de The Observatory el 11 abr. 2022
Hello Jenny, thanks for taking the time to write a review. We are thrilled that you enjoyed your stay with us. Hope to welcome you back in the future. Thanks The Observatory

10/10 Excelente

Neville

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Good location
Se hospedó 2 noches en marzo de 2022
Respuesta de The Observatory el 11 abr. 2022
Hi Neville, thanks for staying with us. Our location is the best in Coffs Harbour, with the view of our lovely Jetty and close to all the local cafes and restaurants. Hope to welcome you back in the future. Thanks The Observatory

10/10 Excelente

AARON

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
The property was excellent and the staff were always helpful and always approachable, the units were close to everything, we could see and hear the beach, it was close to the shops, close to public transport. We had our own on-site parking spot and everything inside the apartment to help us cook ourselves and more. We were VERY happy with this apartment and all the inclusions.
Se hospedó 5 noches en diciembre de 2021
Respuesta de The Observatory el 8 ene. 2022
Thank you so much for your wonderful feedback Aaron. We are so glad to hear how much you enjoyed all aspects of your stay with us and hope that you visit again.

10/10 Excelente

Stephanie

Viajó con su familia
Le gustó: Servicios, estado de la propiedad e instalaciones
Nice big apartment and very clean and easy walking distance to the beach, jetty and shops
Se hospedó 1 noche en diciembre de 2021
Respuesta de Observatory el 24 dic. 2021
Thank you for your lovely feedback Stephanie. We are so glad you enjoyed your stay with us and hope you will stay with us again soon

10/10 Excelente

Edna

Se hospedó 1 noche en diciembre de 2021

10/10 Excelente

Keith

Se hospedó 1 noche en octubre de 2021
Respuesta de Observatory el 2 nov. 2021
Thanks for your excellent rating Keith. We are so glad you enjoyed your stay with us!

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
I stayed in the 2 bedroom ocean view apartment with Spa. One simple yet nice feature in the reception area and in my dinning room was a Clock -Sea yacht style theme very stylish and practical. I liked the fish tiles in bath room, arty & gives a nice effect/touch of a holiday feel. View of train station although not that noisy is a bit of a shame in some of the view which is a beautiful view of the jetty beach/ocean surrounds and open ocean portal. No real walking easy access to beach but the beach is a short stroll maybe 10 mins however could be a nice walk past the pub, cafes and restaurants on one of the ways or options to the beach. Spacious room (2 bedroom ocean view apartment) kitchen is user friendly, a bit small and cramped but serves it purpose and leaves the rest of the apartment feeling spacious and open. Unusual oriental style blinds in the lounge room is a nice touch, nice sized balcony for 2 not much privacy on the baloney but they are good. Nice holiday feel to the place, nice use of tiles on walls and floors mixed with carpet. nice colours through out and a good use of mixed colours between each room. My apartment has a spa bath i didn't use it but nice to know its there! comfy couch. Maybe a washing machine and dryer in the apartments would make the place nearly perfect but they are on site and coin operated which is very handy! I requested a early check in days in advanced. which i did get and i think is great if the room is free and or ready to check in.
Se hospedó 1 noche en julio de 2021
Respuesta de Observatory el 10 ago. 2021
Thank you for your feedback, we appreciate your time in providing this. We are glad you enjoyed your stay with us.

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Was not advised of the closeness to train line or the frequency of the trains - 10pm, 2am, 6am on the first night ☹️
Se hospedó 2 noches en junio de 2021
Respuesta de Observatory el 6 jun. 2021
Thank you for your feedback.

10/10 Excelente

Wendy

Le gustó: Limpieza, comodidad de la habitación
Clean, neat and close to amenities
Clean, neat and quiet. We stopped on our way through from Brisbane to Sydney and were very happy with our accommodation. A lovely area in Coffs to walk around and see the Marina. Restaurants and shops very close by.
Se hospedó 1 noche en mayo de 2021
Respuesta de Observatory el 6 jun. 2021
Hi Wendy, Thank you for your lovely review. We hope you can stay with us again soon!

8/10 Bueno

Michael

Le gustó: Limpieza
Our bed was too soft and difficult to get out of.
Se hospedó 2 noches en abril de 2021
Respuesta de Observatory el 28 abr. 2021
Thanks for your feedback. We hope you enjoyed your stay.

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
The property was perfect for exploring the harbour area of Coffs with plenty of restaurants and coffee shops. Good walks close by along the beach and up to the breaks waters and mutton bird island
Se hospedó 3 noches en abril de 2021
Respuesta de Observatory el 27 abr. 2021
Thank you for your great review. We are so glad that you enjoyed the location and everything that you are able to do around Coffs. We hope to see you again soon!

8/10 Bueno

Gurpreet

Viajó con su familia
Le gustó: Limpieza, comodidad de la habitación
Thanks
It was nice and clean and the staff were quite welcoming. Location is close to the restaurants and a few minutes walk to the Jetty.. Just wish the location at the time of booking didn't say "on the Beach"..Hotels.com is still showing the property is on the Beach.. Its not on the beach (it's misleading) and u might get a few decent views of the ocean depending upon your room level.
Se hospedó 4 noches en marzo de 2021
Respuesta de LC el 5 abr. 2021
Thank you for your feedback.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 2 noches en marzo de 2021
Respuesta de Observatory el 27 abr. 2021
Thanks for your review!

10/10 Excelente

Cliente verificado

Viajó con su pareja
Le gustó: Servicios, estado de la propiedad e instalaciones
We got caught in Coffs due to flooding and road closures further south. We we originally booked for one night only but that turned into three nights due to the excellent staff at the facility being able to do a bit of juggling. As far as anything we did not like there there was nothing.
Se hospedó 1 noche en marzo de 2021
Respuesta de LC el 5 abr. 2021
Thank you for your positive review, we are so glad that we were able to assist during such an uncertain time.

10/10 Excelente

Cliente verificado

Viajó con su pareja
Le gustó: Servicios, estado de la propiedad e instalaciones
Very clean modern apartment. Fantastic views on top floor. Close to restaurants and shops. Easy walk to marina. We will visit again, very enjoyable stay at this motel.
Se hospedó 2 noches en febrero de 2021
Respuesta de Lydia el 4 mar. 2021
Thank you so much for your wonderful feedback. The view from our Studio Apartments really is something special. We look forward to welcoming you back again soon!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Loved it! So close to all that I needed. Didn’t even have to drive my car anywhere.
Se hospedó 5 noches en febrero de 2021
Respuesta de Lydia el 24 feb. 2021
Thank you so much for your wonderful feedback. We are so glad you enjoyed your stay with us. We hope to see you again soon!

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza
it was great location and easy check in . happy staff
Se hospedó 1 noche en febrero de 2021
Respuesta de Kaitlyn el 23 feb. 2021
Thanks so much for your great review, we are so glad you enjoyed your stay.

10/10 Excelente

Adam

Le gustó: Limpieza, comodidad de la habitación
Se hospedó 2 noches en enero de 2021
Respuesta de Lydia el 8 feb. 2021
Hi Adam, We are so glad you enjoyed your stay. It really is a beautiful view from the balconies :)

10/10 Excelente

Cliente verificado

Se hospedó 1 noche en enero de 2021
Respuesta de Lydia el 8 feb. 2021
Thanks so much for your great review, we are so glad you enjoyed your stay :)

8/10 Bueno

Lily, Sydney

Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 8 noches en enero de 2021
Respuesta de Kaitlyn el 24 ene. 2021
Hi Lily, we are so happy you enjoyed your stay with us, thanks for taking the time to leave a review.

8/10 Bueno

Cam, Sydney

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Great location, walking distance to shops, restaurants and beach, nice staff, clean and tidy.
Se hospedó 5 noches en enero de 2021
Respuesta de LC el 10 ene. 2021
Hi Cam, thanks so much for your feedback. We are so glad you enjoyed your stay. We hope we can see you again soon!

8/10 Bueno

Kenneth

Le gustó: Limpieza, comodidad de la habitación
Very enjoyable. Loved closeness to the coastal pathways and beaches.
Se hospedó 3 noches en noviembre de 2020
Respuesta de Lydia el 18 nov. 2020
Hi Kenneth, Thanks so much for your positive review. We are glad you enjoyed your stay and hope you can join us again soon.

10/10 Excelente

James

Le gustó: Limpieza, comodidad de la habitación
Coffs Harbour Long Weekend
Nice stay- Great location & convenient to cafes, restaurants & shops. Great view- only suggestion is to please provide more shampoo/ body wash etc on checkin- the amounts provided weren’t enough, especially for the price paid- otherwise lovely stay & will come back again.
Se hospedó 5 noches en octubre de 2020
Respuesta de AR el 24 oct. 2020
HI James, Thanks for staying with us, what a fantastic photo you captured over the harbour. Thank you for your feedback. Looking forward to welcoming you back. Amanda

10/10 Excelente

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Beautiful view, nice and clean. Only fault is all the stairs 😫 needs a lift.
Se hospedó 15 noches en septiembre de 2020
Respuesta de AR el 6 oct. 2020
Thankyou for staying with us and for taking the time to write a review. We are glad you enjoyed your stay. Hope to welcome you back. Amanda

10/10 Excelente

Sharon, KEMPSEY

Viajó con su pareja
Le gustó: Limpieza, estado de la propiedad e instalaciones
Everything about the place was amazing friendly staff amazing room Great view Bonus storm to top it off Just perfect Highly recommend Will be back 😊
Se hospedó 1 noche en septiembre de 2020
Respuesta de AR el 6 oct. 2020
Hi Sharon, we are so happy you enjoyed your stay with us. The view from the balcony is fabulous during a storm looking over the ocean. Looking forward to welcoming you back. Amanda

8/10 Bueno

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, servicios
Lovely view. Trains through the night were not too loud but could hear them. The bed needs updating but the linen was nice. The studio room was spacious but at the top of 3 flights of stairs.
Se hospedó 1 noche en julio de 2020

6/10 Aceptable

Cliente verificado

Se hospedó 2 noches en julio de 2020

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicios
Se hospedó 1 noche en julio de 2020

8/10 Bueno

Cliente verificado

Se hospedó 1 noche en junio de 2020

6/10 Aceptable

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza
No le gustó: Servicios
Paid extra money for the room with the spa and was disappointed that the spa wouldn’t turn on. Really disappointed
Se hospedó 1 noche en mayo de 2020
Respuesta de Amanda el 2 jun. 2020
Thank you for taking the time to write a review and for informing us that the Spa did not work. We have investigated the situation and it has been resolved. Once again we are extremley sorry you were disappointed.Hope to see you again. The Observatory

10/10 Excelente

Mike, Gosford

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great location. Near the train station for transport and round the corner from some good quality cafes. Could hear the surf each night. Really nice sound. About a 5 minute walk to Jetty Beach. Hosts were really nice.
Se hospedó 2 noches en mayo de 2020
Respuesta de Amanda el 2 jun. 2020
Hi Mike, thanks for taking the time to write a review. We are thrilled that you enjoyed your stay with us. We are lucky to be situated in a fantastic location. Looking forward to having you stay with us again. The Observatory

6/10 Aceptable

Angelo

Viajó con su familia
No le gustó: Limpieza
Se hospedó 1 noche en enero de 2020

4/10 Mediocre

Cliente verificado

Viajó con su familia
No le gustó: Servicios
It was very overpriced for the location (train went past throughout the night) and for the quality and fittings in the apartment. Advert is very deceptive.
Se hospedó 1 noche en enero de 2020
Respuesta de Julia el 25 ene. 2020
Thank you for taking the time to write a review. We are sorry to hear that you were disappointed. We value your feedback and are always looking at ways to improve the property as such we are in the process of painting our apartments. Kind regards Julia

8/10 Bueno

Cliente verificado

Viajó con su pareja, Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
love the location very nice walk to wharf. Did not like noise mainly from train line but overall we would stay again.
Se hospedó 2 noches en enero de 2020
Respuesta de Amanda el 7 feb. 2020
Thank you for staying at the Observatory, hope to see you again in the near future. Amanda