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Opiniones sobre Ibis Budget Coffs Harbour

2.5 out of 5
Ibis Budget Coffs Harbour
1A McLean Street, Corner Pacific Highway, Coffs Harbour, NSW

Opiniones

6,2
Evaluación: 10 - Excelente. 120 de 1006 opiniones" "
Evaluación: 8 - Bueno. 299 de 1006 opiniones" "
Evaluación: 6 - Aceptable. 244 de 1006 opiniones" "
Evaluación: 4 - Mediocre. 197 de 1006 opiniones" "
Evaluación: 2 - Terrible. 146 de 1006 opiniones" "

6,6/10

Limpieza

8,0/10

Personal y atención

5,8/10

Servicios

5,8/10

Estado de la propiedad e instalaciones

6,0/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Andrea

Viajó con su pareja
.
Se hospedó 1 noche en marzo de 2024

4/10 Mediocre

Edwin

No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
This place needs a major restoration
Se hospedó 1 noche en marzo de 2024

2/10 Terrible

Bruce

No le gustó: Personal y atención
Our booking "got lost in the technology platform". We arrived around 5pm, and about five other couples were waiting for the staff person on the desk to give us our rooms given that the computer system was not working. She was unable to help. We were tired from a day on the road so went and found other accommodation rather than fight a tedious battle that was probably going to not result in a room for the night. Id never go there again.
Se hospedó 1 noche en febrero de 2024
Respuesta de Jess el 5 mar. 2024
Hi Bruce,We would like to apologise for your experience with check-in.Thank you for your review.

4/10 Mediocre

Andrew

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Shower had no perimeter on the floor to keep water in recess. Towels had to be put on floor to absorb bathroom water. Aircon had not been cleaned or maintained
Se hospedó 1 noche en marzo de 2024
Respuesta de Jess el 5 mar. 2024
Hi Andrew, we would like to apologise about our accommodation not meet your expectations.Thank you for your review.

4/10 Mediocre

mario

No le gustó: Limpieza, personal y atención
The air conditioning in the room didnot work and when advised receptionist who was rude did not change rooms.not happy
Se hospedó 1 noche en marzo de 2024
Respuesta de Jess el 5 mar. 2024
Hi Mario,We are sorry our accomodation did not meet your expectations.Thank you for your review.

8/10 Bueno

Akram

Viajó con su familia
Le gustó: Limpieza, personal y atención
Air fan in the bathroom wasn't working , carpet need chemical clean it's making allergy .
Se hospedó 1 noche en febrero de 2024
Respuesta de Jess el 5 mar. 2024
Hi Akram,Thank you for your review.

6/10 Aceptable

John Frederick

Viajó por negocios
No le gustó: Limpieza, estado de la propiedad e instalaciones
nice central and economical. there is rust in the shower frames...and a very tired overall to seen finishes.
Se hospedó 1 noche en febrero de 2024
Respuesta de Jess el 23 feb. 2024
Hi John,Thank you for your review.

6/10 Aceptable

Aleta, Woongarrah

Viajó con su familia
No le gustó: Estado de la propiedad e instalaciones
Not hotel fault but kids running up and down corridor jumping and knock and running. Was tidy enough and bed was comfy however the room had a smell as well as the toilet room, possibly mould. Cheap stay and will use ibis budgets again.
Se hospedó 1 noche en enero de 2024
Respuesta de Jess el 10 feb. 2024
Hi Aleta,Thank you for your review! We are glad you found our hotel suitable.

4/10 Mediocre

Lee

Se hospedó 2 noches en enero de 2024

2/10 Terrible

Zammer

Se hospedó 1 noche en enero de 2024
Respuesta de Jess el 1 feb. 2024
Thank You for your review. We apologise that we did not meet your expectations.

4/10 Mediocre

Matthew

Viajó con su familia y niños pequeños
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very very basic motel. Bathroom had mould on the walls. Don’t recommend
Se hospedó 1 noche en diciembre de 2023
Respuesta de Jess el 1 feb. 2024
Thank You for your review. We apologise that we did not meet your expectations.

2/10 Terrible

Caroline

Se hospedó 1 noche en diciembre de 2023
Respuesta de Jess el 1 feb. 2024
Thank You for your review. We apologise that we did not meet your expectations.

2/10 Terrible

Sharon

Viajó con su familia
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
No air conditioning, broken fan and a screen less window that opens a few cm ,mouldy bathroom ,thick dust on bed frame & filthy carpet (you know it’s dirty when a teen boy thinks it’s gross) …overpriced
Se hospedó 1 noche en diciembre de 2023
Respuesta de Jess el 1 feb. 2024
Thank You for your review. We apologise that we did not meet your expectations.

2/10 Terrible

Lauren, Mango Hill

Se hospedó 1 noche en diciembre de 2023
Respuesta de Jess el 1 feb. 2024
Thank You for your review. We apologise that we did not meet your expectations.

10/10 Excelente

Karen

Se hospedó 1 noche en diciembre de 2023
Respuesta de Jess el 1 feb. 2024
Thank You for your review.

4/10 Mediocre

Sian

No le gustó: Limpieza, estado de la propiedad e instalaciones
Would not recommend or stay again!
Extremely disappointed with the overall quality of this stay. The bed was uncomfortable, the carpet was full of stains, the walls were marked, the paint was flaking off door frames and the bathroom was absolutely disgusting, with holes and black mould. The breakfast consisted of cereals, toast and pancakes with fruit juice and tea/coffee. I advised the hotel in advance of a gluten allergy asking for this to be catered for but on arrival I was advised they don’t cater for any food allergies and there was no foods I could eat, even if told in advance. Not the standard expected from an ibis budget or the Accor hotel chain. Would not recommend or stay again!
Se hospedó 1 noche en diciembre de 2023
Respuesta de Jess el 1 feb. 2024
Thank You for your review. We apologise that we did not meet your expectations.

4/10 Mediocre

Lauren

Viajó con su familia
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Oh goodness, this place (or at least the room we stayed in) is run down and neglected. The bathroom had mould throughout the shower, under the sink was leaking so that every time you turned the tap on your feet and legs got wet. There weren’t any towel rails to put wet towels, and ours were soaked because the drain in the shower wasn’t at the lowest part of the bathroom floor, so water sat all over the floor (including at the toilet and sink because it was a small bathroom with a shower curtain, no hob). The carpet was ick, we didn’t want any of our clothing accidentally falling and landing on it, and we’re not particularly precious about that kind of thing. The air conditioning unit looked like it had never been cleaned or serviced and was clogged with dust and muck so we opted to leave it off afraid of what we might contract if we had it running. Girl at the front desk was nice though!
Se hospedó 1 noche en diciembre de 2023
Respuesta de Jess el 1 feb. 2024
Thank You for your review. We apologise that we did not meet your expectations.

4/10 Mediocre

Alicia

Viajó con su pareja
No le gustó: Personal y atención, estado de la propiedad e instalaciones
I called and requested for my booking to be changed to a room with air con, and was advised by the staff member I spoke to, that the room did have air con. I sais I had received notification after paying for the booking, to please note the accommodation I had booked did not include aircon. The staff member assured me the room did have AC. Upon arrival, the romm did have an AC unit BUT it was not connected to power, and could not be connected to power (no cords attached and no power points). A fan was in the room. Very dissapointed in the service side that I was assured of this and it was UNTRUE.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Jess el 1 feb. 2024
Thank You for your review. We apologise that we did not meet your expectations.

8/10 Bueno

TONI

Se hospedó 1 noche en noviembre de 2023
Respuesta de Jess el 1 feb. 2024
Thank You for your review.

2/10 Terrible

Margaret

Viajó con su pareja
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Firstly, since I’d paid (PayPal) prior to arrival I was alarmed the motel still wanted my card details PLUS wanted photo ID!!!!! Secondly, the reception should have 2 staff checking in guests as everything was slow. Thirdly, the bathroom & really whole room 9 is below standard.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Jess el 1 feb. 2024
Thank You for your review. We apologise that we did not meet your expectations.

2/10 Terrible

ron

Accor should be ashamed for having such a third world establishment bearing their brand name
Se hospedó 1 noche en diciembre de 2023
Respuesta de Jess el 1 feb. 2024
Thank You for your review. We apologise that we did not meet your expectations.

4/10 Mediocre

Judith

No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Jess el 1 feb. 2024
Thank You for your review. We apologise that we did not meet your expectations.

4/10 Mediocre

David

Viajó por negocios
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Waited 30 minutes to be served to check in.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Jess el 1 feb. 2024
Thank You for your review. We apologise that we did not meet your expectations.

8/10 Bueno

Elizabeth

Viajó con su familia
Se hospedó 1 noche en diciembre de 2023
Respuesta de Jess el 1 feb. 2024
Thank You for your review.

8/10 Bueno

Steven

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Jess el 1 feb. 2024
Thank You for your review.

8/10 Bueno

Jacqueline

Viajó con su pareja
Clean and tidy and you get what you pay for. We only needed a one night stay
Se hospedó 1 noche en diciembre de 2023
Respuesta de Jess el 1 feb. 2024
Thank You for your review.

4/10 Mediocre

Sarah

Viajó con su pareja
Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
The overall condition of the motel was poor. Old towels were left in the motel bathroom, the window didn’t open properly, guests were in the motel pool at 2 am and overall it was very rundown.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Jess el 1 feb. 2024
Thank You for your review. We apologise that we did not meet your expectations.

8/10 Bueno

Lyn

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Easy to find.Staff great help
Se hospedó 1 noche en diciembre de 2023
Respuesta de Jess el 1 feb. 2024
Thank You for your review.

8/10 Bueno

Logan

Le gustó: Limpieza
Se hospedó 2 noches en diciembre de 2023
Respuesta de Jess el 1 feb. 2024
Thank You for your review.

2/10 Terrible

Warren

Viajó con su pareja
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The bathroom was full of mold and stank if you left the door open. Bed was uncomfortable and springs made noises whenever you moved.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Jess el 1 feb. 2024
Thank You for your review. We apologise that we did not meet your expectations.

2/10 Terrible

Paula

No le gustó: Limpieza, estado de la propiedad e instalaciones
Rundown, dirty, awful place. The bathroom smelled so bad, the aircon filters hadn’t been cleaned in years. Shower curtain stain w rust on the hem. Floor tiling in the bathroom again rust stains and also mould. A disgrace to the iBIS brand. Never again
Se hospedó 1 noche en diciembre de 2023

6/10 Aceptable

Sarah

Se hospedó 1 noche en noviembre de 2023
Respuesta de Jess el 5 dic. 2023
Thank you for your review!Team IBCH.

8/10 Bueno

Ken

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We just needed an inexpensive place to stay overnight. We didn't need a lot of fancy extras that we wouldn't use. Some maintenance work is needed to fix a damaged wall in the shower - I reported it to the staff. Thanks you
Se hospedó 1 noche en noviembre de 2023
Respuesta de Jess el 5 dic. 2023
Thank you for your review!Team IBCH.

10/10 Excelente

Sidney

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great friendly staff
Se hospedó 1 noche en noviembre de 2023
Respuesta de Jess el 5 dic. 2023
Thank you for your review! We are glad you found our staff friendly!Team IBCH.

4/10 Mediocre

Warren

No le gustó: Limpieza, estado de la propiedad e instalaciones
No hand soap, coffee or tea bags. Very tiny room with filthy carpet and bathroom. No room for suitcase apart from bed. Not even enough room to put suitcase on floor and walk around bed.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Jess el 5 dic. 2023
Thank you for your review.We are sorry that our accommodation did not meet your standards.Team IBCH.

10/10 Excelente

Laura

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
The receptionist was super nice and helpful!
Se hospedó 2 noches en noviembre de 2023
Respuesta de Jess el 5 dic. 2023
Thank you for your review, We are glad your found our staff nice and helpful.Thanks, Team IBCH.

8/10 Bueno

Helen

Viajó con su pareja
Close to shops and eateries. Comfortable bed
Se hospedó 1 noche en noviembre de 2023
Respuesta de Jess el 5 dic. 2023
Thank you for your review.Team IBCH

8/10 Bueno

David

Viajó con su pareja
Le gustó: Limpieza, personal y atención
Staff was awesome room was small
Se hospedó 1 noche en noviembre de 2023
Respuesta de Jess el 5 dic. 2023
Thank you for your review.We are glad you found our staff awesome.Thanks, Team IBCH.

8/10 Bueno

Kevin

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nice place to stay
Se hospedó 4 noches en noviembre de 2023
Respuesta de Jess el 5 dic. 2023
Thank you for your review.Team IBCH.

10/10 Excelente

Ian

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Nice hotel
Mibe Hotel, cheap and clean
Se hospedó 1 noche en noviembre de 2023
Respuesta de Jess el 5 dic. 2023
Thank you for your review!Team IBCH

2/10 Terrible

Robyn

Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
There was no light we had ti use a torch no fresh air no exhaust fan in bathroom ,threatining people about not let steam out of the bathroom with a 1700 dollars fine,
Se hospedó 1 noche en noviembre de 2023
Respuesta de Jess el 5 dic. 2023
Thank you for your review.We are sorry that our accommodation did not meet your standards.Team IBCH.

2/10 Terrible

Daniel

Se hospedó 1 noche en noviembre de 2023
Respuesta de Jess el 5 dic. 2023
Thank you for your review.Team IBCH

2/10 Terrible

Judith

Viajó con su pareja
No le gustó: Servicios, estado de la propiedad e instalaciones
Good price but unfortunately we had a couple of issues. Firstly, I noticed a strange smell in the hall like salami, and it was in our room as well. The smell remained the whole time. However, my husband did not smell it so could just be me. As we walked in there was a power point hanging out of the wall. We booked a queen room but got a twin, didn't worry about changing it. There was a loud vibrating sound which we worked out was probably the next rooms air conditioner. We didn't use ours but it looked very old. The shower was a small triangle with a shower curtain with no lip to stop the water going all over the bathroom floor. Overall, the motel was old and sad and in need of updating.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Jess el 5 dic. 2023
Thank you for your review.We are sorry that our accommodation did not meet your standards.Team IBCH.

2/10 Terrible

Matthew

No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Extremely disappointing customer service. I attempted to cancel my booking and over the course of 2 weeks I had called and left multiple voicemails asking the hotel staff to call me back but I never heard a response. Due to a medical condition I was unable to travel and was hoping for a refund on compassionate grounds, which would help with my new medical expenses but wotif couldn’t get a hold of the hotel management to discuss the matter with them either. Appalling customer service, I’m extremely disappointed. This hotel clearly doesn’t value their client’s experience. This has been an incredibly stressful and traumatic ordeal. I wouldn’t recommend this hotel to anyone.
Se hospedó 4 noches en noviembre de 2023
Respuesta de Jess el 5 dic. 2023
Thank you for your review.We are sorry that our accommodation did not meet your standards.Team IBCH.

4/10 Mediocre

Priungkush

Viajó con su familia y niños pequeños
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
It was the long weekend and we made a last minuet booking here. We know Ibis is a Budget brand, but this property wasnt upto the mark. No Lifts. The room was tiny, with bunk beds. The room was dirty and the aircon was not serviced and damp. The bathroom was equally cramped. The worst part was that if you saw near the fridge or moved the bed, it was just atrocious.
Respuesta de Jess el 5 dic. 2023
Thank you for your review.We are sorry that our accommodation did not meet your standards.Team IBCH.

4/10 Mediocre

Stephen

Le gustó: Personal y atención, estado de la propiedad e instalaciones
I arrived late. Reception was closed. Bathroom flooded Ar least I got a few hrs sleep, before travelling on.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Jess el 5 dic. 2023
Thank you for your review.Team IBCH

4/10 Mediocre

Cliente verificado

No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Avoid - cheap is not always cheerful
I was in a room on ground floor. Drainage in bathroom was not very good, water congregation near toilet. The toilet cistern was lopped sided and you could see the outline on the wall on where it should have been. the joining on the waterproofing on the wall was gaffa-taped together. I open the fridge and a cockroach crawled across the seal. At breakfast area, the appliances had out of order signs on them. There were crumbs under the toaster that looked like it was built up over time. The whole establishment needs a massive renovation. Could not wait to leave next morning as this was a stop off on my vacation up north. Very disappointing.
Se hospedó 1 noche en octubre de 2023
Respuesta de Jess el 5 dic. 2023
Thank you for your review.We are sorry that our accommodation did not meet your standards.Team IBCH.

4/10 Mediocre

Pauline

Se hospedó 1 noche en octubre de 2023
Respuesta de Jess el 5 dic. 2023
Thank you for your review.Team IBCH.

4/10 Mediocre

Edwin

Se hospedó 1 noche en octubre de 2023
Respuesta de Jess el 5 dic. 2023
Thank you for your review.Team IBCH.

6/10 Aceptable

Theo

Viajó con su pareja
Le gustó: Limpieza
Good location, clean and surprisingly roomy.
Se hospedó 1 noche en octubre de 2023
Respuesta de Jess el 5 dic. 2023
Thank you for your review.Team IBCH.