Balcón

Opiniones sobre The Belfry Guesthouse

2 out of 5
The Belfry Guesthouse
2 Short Street, Bellingen, NSW

Opiniones

8,8

Excelente

Evaluación: 10 - Excelente. 42 de 78 opiniones" "
Evaluación: 8 - Bueno. 26 de 78 opiniones" "
Evaluación: 6 - Aceptable. 5 de 78 opiniones" "
Evaluación: 4 - Mediocre. 2 de 78 opiniones" "
Evaluación: 2 - Terrible. 3 de 78 opiniones" "

8,8/10

Limpieza

9,0/10

Personal y atención

8,0/10

Servicios

8,4/10

Estado de la propiedad e instalaciones

8,8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Betty

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024

8/10 Bueno

Michael

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en abril de 2022

8/10 Bueno

Cliente verificado

Le gustó: Personal y atención, comodidad de la habitación
Central
A lovely little backpackers in the centre of town
Se hospedó 1 noche en abril de 2022

8/10 Bueno

Julia

Se hospedó 1 noche en abril de 2022

10/10 Excelente

Isaac

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice staff
Se hospedó 1 noche en febrero de 2022
Respuesta de Paul el 16 feb. 2022
Thanks Isaac, We are so lucky to have a great team here at The Belfry. Appreciate your feedback. Paul

10/10 Excelente

Jodie

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2022

10/10 Excelente

Rebecca

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Convenient location close to town. Shared facilities clean and lots of outdoor areas to relax in
Se hospedó 1 noche en enero de 2022
Respuesta de Amanda el 25 ene. 2022
Hi Rebecca, Thank you so much for your kind review and for letting us know how you enjoyed your stay. I'm delighted you found us clean and close to town. Happy travels.

8/10 Bueno

Tami

Viajó con su familia y niños pequeños
Le gustó: Personal y atención
For the price and convenience in location, it was ok. Friendly staff and quirky common spaces which were nice.
Se hospedó 1 noche en enero de 2022
Respuesta de Amanda el 25 ene. 2022
Hi Tami, Thank you for taking the time to review us. We really appreciate it. I'm so glad you found our staff friendly and that you enjoyed our common spaces. Happy travels to you.

8/10 Bueno

Kathleen

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The rooms and common areas are stunning. A lovely atmosphere and friendly host.
Se hospedó 1 noche en enero de 2022
Respuesta de Amanda el 11 ene. 2022
Hi Kathleen, Thank you for your kind review. It was fabulous having you and your family to stay. I'm so glad you enjoyed your stay and found our rooms and common areas stunning. I loved chatting to you all. Happy travels and we hope to welcome you again in the future.

8/10 Bueno

Leah

Viajó con su familia
Le gustó: Limpieza, personal y atención
Friendly staff
Se hospedó 1 noche en enero de 2022
Respuesta de Amanda el 9 ene. 2022
Hi Leah, Thank you for your review. We are so happy you enjoyed your stay with us. I'm delighted you found our staff friendly. Happy travels.

8/10 Bueno

Van

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2022

10/10 Excelente

Robert

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2021
Respuesta de Amanda el 28 dic. 2021
Hi Robert, We are so happy you enjoyed your stay. It was a pleasure having you here. Happy travels.

2/10 Terrible

Sofia

Viajó por negocios
No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Do not book here unless you love backpacker style
How you qualify this back packers as a four star hotel is beyond me. The only thing that is NOT communal was my bedroom, but even that smelt like the bed linen, pillows and doona had come straight off some sweaty body and put into a doona cover. The toilets, bathroom sinks, showers, kitchen, lounge everything shared. The whole place could do with a good clean, every surface is covered in dust, grime and the communal mixed sex bathroom enjoys the “pleasures” of your fellow guests hair on the shower screen and god knows what else. There is a smell of uncleanliness pervading the entire indoor area. It is the place I have felt the least safe, as a single female traveller, in the last 10 years. This isn’t the backpackers problem, but having some drunk person vomit literally outside your bedroom window and listening and putting up with the local residents lining the recycling bins outside the same window is deeply unpleasant. Let’s not even talk about not a single guest wearing a mask in common indoor areas, whilst Covid restrictions are still in place and absolutely everything is intended to be shared. The receptionist was nice, the views from the communal wrap around balcony are lovely. There’s an area of that balcony though that looks like it’s about to collapse and should probably be taped off as a hazard. I’m trying to find redeeming features but it’s hard going. The mattress were squishy, the pillows lumpy and as mentioned smelt sweaty (I ended up not using them, and sleeping
Se hospedó 1 noche en diciembre de 2021
Respuesta de Amanda el 14 dic. 2021
Dear Sofia, Thank you for your review of our guesthouse. We appreciate you taking the time to let us know how you feel. As the owner, I would like to address your issues. I am very sad you did not enjoy your stay and I apologise for this. Firstly I'm glad you found our manager, Lareena, nice. It is important to all our staff that our guests enjoy their stay. I'm also happy you enjoyed the views from our verandahs. I am surprised by your comments re parts of the balcony being faulty. We have just renewed our complete southern street-facing wall and our outdoor staircase. The staircase is brand new but is still to be painted. Maybe you mistook this as being old? Our verandah itself is in perfect condition. We are not a hostel. This premises has been, in the past, run as a YHA (actually the top rated YHA in Australia). We left YHA in December, 2020. We are now a budget guesthouse. We are amongst the cheapest accommodation option for the whole Coffs Coast. Our star rating is NOT rated by us but is rated by Expedia from other guest reviews. We are definitely not claiming to be something we are not. At the time of your booking, you booked our cheapest room. It is advertised as a small, budget, street-facing room with shared facilities and it is this. At the time of your booking you could have opted to pay $20 extra and be on the top verandah with a view but you still chose our cheapest option. I'm sad you found our place dirty and bed linen smelly. All laundry is done by our managers under strict health guidelines. We are also very particular about our cleaning. I'm sorry someone vomited outside your room in the street. We have no control over what happens outside our premises. As to feeling unsafe, your room had security grill on the windows (as do all our street-facing rooms). I'm sorry you still felt unsafe with this in place. We tell all guests that they must wear masks in our indoor areas. We also have signs for this. If staff are not in the kitchen it is hard for us to have control over what other guests do when we are not there. Again I would like to say how sorry I am you did not enjoy your stay.

10/10 Excelente

Peter

Viajó con su familia
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Lovely spot, so close to everything and super clean and tidy. Hosts were excellent, thanks Belfry
Se hospedó 1 noche en noviembre de 2021
Respuesta de Amanda el 16 nov. 2021
Hi Peter, Thank you so much for taking the time to review us. We appreciate it. We are delighted you enjoyed your stay with us. We are so happy you loved the location, cleanliness and staff. We hope to welcome you again in the future. Have a great day. Warmest regards, Amanda

6/10 Aceptable

Byron

Viajó con su pareja
Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Personal y atención
Better described as a hostel than guesthouse or hotel. Yoga devotees will love it. Beautiful old building and great location.
Se hospedó 1 noche en noviembre de 2021
Respuesta de Amanda el 9 nov. 2021
Hi Byron, Thank you for taking the time to review us. We appreciate your feedback. I'm so glad you liked our old building and great location in the centre of town. We do have a treehouse yoga space with classes some mornings and space for private practice. We are no longer a hostel. Hostels have dorms and long term guests. We are a budget guesthouse with family, double/twin rooms. Happy travels and have a great day. Warmest regards, Amanda

8/10 Bueno

Susan

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Beautiful setting & outlook
Se hospedó 1 noche en septiembre de 2021
Respuesta de Amanda el 21 sept. 2021
Hi Susan, Thank you so much for taking the time to review us. We really appreciate it. We are so happy you enjoyed our setting and outlook. We are in the middle of town but are very peaceful with views over the mountains. We look forward to welcoming you again in the future. Happy travels. Warmest regards, Amanda

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Well presented rustic guesthouse with amazing views, great location and knowledgeable & welcoming staff. Clean, lovely rooms and on site facilities were fantastic, especially the deck.
Se hospedó 1 noche en julio de 2021
Respuesta de Amanda el 17 jul. 2021
Dear Anonymous, Thank you so much for taking the time to review us and share your feedback. We appreciate it. I'm so happy you enjoyed your stay and found our rooms lovely and clean and our staff friendly. We do hope to welcome you back again in the future. Warmest regards, Amanda

10/10 Excelente

Cliente verificado

Se hospedó 1 noche en abril de 2021

10/10 Excelente

Cliente verificado

Le gustó: Limpieza
Cleanliness, throughout the establishment. Friendly staff and guests. Easy walking distance to the I.G.A.food market and pub . Great gelatto bar. close by a fabulous restaurants. All within easy walking distance. Aoomout at the end of Short St. lne, overlooking parkland and river. Noise off by approximately 2100hrs.. family friendly.
Se hospedó 2 noches en abril de 2021

10/10 Excelente

Cliente verificado

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Lovely people ,great position
Se hospedó 2 noches en abril de 2021

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2021

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención
Perfect ambience - one of the best places ive stayed in.
Se hospedó 1 noche en febrero de 2021
Respuesta de Amanda el 15 feb. 2021
Thank you for taking the time to review us. We are delighted to hear that you loved your stay and that we are amongst the best places you've stayed. Thank you...what a compliment. We look forward to welcoming you again in the future.

10/10 Excelente

Murray

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Very helpful staff when we arrived late at night with our young family...very accommodating and thoughtful.
Se hospedó 1 noche en febrero de 2021
Respuesta de Amanda el 15 feb. 2021
Hi Jess, Thank you for taking the time to review us. We really appreciate it. I'm so glad you found our staff welcoming upon your arrival. We loved having you to stay and hope to see you again in the future.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en enero de 2021
Respuesta de Amanda el 15 feb. 2021
Thank you for taking the time to leave us a review. We are so glad you enjoyed your stay with us.

4/10 Mediocre

Cliente verificado

Viajó por negocios
Le gustó: Limpieza
No le gustó: Servicios
This is a cheap stay, but for a one room price you are better off spending a bit more and staying somewhere that is not a hostel. It's not worth the $100 price tag for somewhere that you don't have your own bathroom, and is very loud/meant to be a hostel.
Se hospedó 1 noche en diciembre de 2020
Respuesta de Amanda el 29 dic. 2020
Dear Guest, Thank you for taking the time to review us. I wish this review was not anonymous so I could respond to you personally. Firstly we are definitely not a hostel. We do not have dormitories but offer 9 family/double rooms. I am very sad you were unhappy with this type of room. Due to the communal nature of our accommodation, our place does have the sounds of people enjoying their holidays. However we have a strict 9.30pm quiet time in the evenings. We take great care to provide the best stay for all guests. Your stay was booked for peak season and our slightly higher price reflects this holiday rate. All our rooms very clearly state online whether the room has a shared bathroom. It is very hard to find, in our region, an en-suite room during peak times for $100 but I'm still sorry you found the room over-priced. Our rate includes many things that other similar priced hotels do not such as free wi-fi, communal commercial kitchen, games, library, decks and verandahs. Once again thank you for your feedback. I wish you a happy holiday.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2020
Respuesta de Amanda el 29 dic. 2020
Thank you for your positive review. We are so glad you enjoyed your stay.

6/10 Aceptable

Venera, Sydney

Viajó en grupo
Le gustó: Personal y atención
No le gustó: Servicios, estado de la propiedad e instalaciones
Great position with rain forest view. On negative site, we arrived on a very hot day 40-41C . In the room was two standing very noisy fans , not AC . Been evening at check in time we did not take notice of the condition . Following morning we noticed they was full of dust, fluffy staff from storage and black dirt that we breath in all night Also, the room was very unpleasant smelly, smell that did not went away despite the window and door open . I won’t book again this hotel
Se hospedó 2 noches en noviembre de 2020
Respuesta de Amanda el 29 dic. 2020
Hi Venera, Thank you for taking the time to review us. Your review helps us be the best guesthouse that we can be. At our guesthouse we care greatly for our environment. This is why we do not have air-conditioning. Each room is fan cooled. We also place extra fans in the rooms in summer I have now checked that all fans are clean. Thank you for letting me know. I'm sorry you found your room smelly. All our rooms have plentry of windows and French doors to let in the fresh air. I'm so sorry you were unhappy with your stay and I have addressed you compaints. Happy travels Venera.

8/10 Bueno

Emma, Sydney

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Beautiful property with gorgeous views over the river. Excellent central location and lovely staff. Very clean and comfortable. The kids beds didn't have a top sheet which was frustrating as once we realised there was no one at the desk. That's the only reason it's not top marks as otherwise it was excellent. I'd absolutely book again.
Se hospedó 1 noche en septiembre de 2020

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en septiembre de 2020

10/10 Excelente

Lana&Joel, Newcastle

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Room with a view is an understatement. It was absolutely breathtaking
Se hospedó 1 noche en septiembre de 2020

10/10 Excelente

Cliente verificado

Se hospedó 1 noche en septiembre de 2020

10/10 Excelente

Cliente verificado

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en julio de 2020

10/10 Excelente

Kendall

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en julio de 2020

10/10 Excelente

Merlin, Canberra

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Had an ambient and communal feel of friendliness in a gorgeous setting
Se hospedó 1 noche en julio de 2020

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We loved our stay at Bellingen YHA and only wish we could have stayed longer! Not only is it well located to visit the AMAZING Dorrigo National Park, but it has a huge kitchen, books to read, instruments to play and a lovely large balcony to relax and enjoy the view! The staff gave us lovely little local tips on swimming holes and where to eat. Would love to return for longer! Ranks high on my list of hostels I've stayed at in Australia!
Se hospedó 2 noches en febrero de 2020

6/10 Aceptable

Cliente verificado

Viajó con su pareja
No le gustó: Personal y atención
Bed not comfortable. Bedroom too close to shower. Noisy when in used. Pricy for a room like that.
Se hospedó 1 noche en febrero de 2020
Respuesta de Amanda el 8 feb. 2020
Hi Anonymous, Thank you for leaving a review. Feedback allows us to improve and become the best guesthouse we can be. Unfortunately because your review is anonymous it is hard for me to tell which room you stayed in to address your issues. I'm sorry your stay was unsatisfactory. Next time when leaving a review please put your name so we can respond personally and look into your complaint more thoroughly. Yours sincerely, Amanda

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2020
Respuesta de Amanda el 8 feb. 2020
Hello Anonymous, Thank you for your review. Happy travels. Warmest regards, Amanda

6/10 Aceptable

Cliente verificado

Viajó con su familia
Le gustó: Limpieza
It’s a beautiful location , nice building and views. No air conditioning so it was very hot in a tiny room. Toilets outside of room was ok as it was not very busy . Secure because we needed a code to get in but I kept forgetting the code which was annoying .
Se hospedó 1 noche en enero de 2020
Respuesta de Amanda el 10 ene. 2020
Dear Anonymous Guest, Thank you so much for staying with us at the Belfry Guesthouse YHA. We are so happy you enjoyed our location and special view. Thank you for taking the time to review us. We appreciate your feedback. Our guesthouse prides itself on being a "green" hostel and therefore we have no airconditioning. This is clearly marked on all our booking platforms. We do however have 2 fans in each room to aid in cooling. The shared bathroom is also very clearly marked on the booking platforms and is located close to your room. We do tell all our guests, upon arrival, to photograph the front gate code to help in remembering the code. The locked front gate keep our guesthouse safe, especially at night. I'm so sorry this was annoying for you. Happy travels. Warmest regards, Amanda

8/10 Bueno

Cliente verificado

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios
Beautiful place, I love staying here. Only concern was on first night, the toilet next to was still being constructed and there was a strong warm sewage smell near our room the first night we stayed. By the second it was gone.
Se hospedó 3 noches en diciembre de 2019
Respuesta de Amanda el 11 ene. 2020
Dear Anonymous Guest, We really enjoyed having you to stay. We greatly appreciate you taking the time to review us. This feedback helps us be the best guesthouse we can be. We are so happy you enjoyed staying here. I'm sorry about the smell of sewerage on the first night. That brand new bathroom was just being installed and is now perfect and smell-free. We do hope to one day welcome you back again. Have a lovely weekend. Warmest regards, Amanda

8/10 Bueno

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención
Activities and the environment was chill, service was outstanding great bubbly attitude
Se hospedó 1 noche en diciembre de 2019
Respuesta de Amanda el 11 ene. 2020
Dear Anonymous Guests, We greatly appreciate you taking the time to review us. This feedback helps us be the best guesthouse we can be. We are delighted that you enjoyed your stay and found our guesthouse chill and our staff outstanding. We are always so happy when our guests are happy. Happy travels. Warmest regards, Amanda

10/10 Excelente

Dominic

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great Stay
Was a great stay, great hopsitality with the best loaction in town. Recomend the upgrade to private bathrooms
Se hospedó 2 noches en octubre de 2019

2/10 Terrible

Cliente verificado

Se hospedó 2 noches en octubre de 2019

8/10 Bueno

Cliente verificado

Se hospedó 1 noche en agosto de 2019

10/10 Excelente

Cliente verificado

Le gustó: Limpieza
On arrival found it very easy to find very good setup with the keypad at the gate and at the door was guided in the right direction to the right room very comfortable bed slept well will recommend this to anybody thank you for my stay
Se hospedó 1 noche en agosto de 2019

10/10 Excelente

Hilary

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Beautiful Bellingen. Great stay at The Belfry
Very enjoyable stay. Loved beautiful views from room. Amanda is super friendly and helpful. Great location. Would highly recommend
Se hospedó 2 noches en junio de 2019

8/10 Bueno

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención
Beautiful views. Friendly helpful staff. We were in a family room close to the shared bathroom - this was a mixed blessing. Also our room was adjacent to the street and very noisy at night.
Se hospedó 2 noches en mayo de 2019

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en mayo de 2019

10/10 Excelente

Cliente verificado

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Loved the ambience, decor, gardens. The kitchen was immaculate. Will go again.
Se hospedó 1 noche en mayo de 2019

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en mayo de 2019

10/10 Excelente

Cliente verificado

Viajó con su pareja
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Property was located close to town. Could walk into town.
Se hospedó 2 noches en abril de 2019