4/10 Mediocre
Vicky G., Peoria, IL
2 ago. 2022
No le gustó: Limpieza
House needs work....not as described/shown
The property was overgrown by outside weeds, grass and bushes. Not as pictured. Inside was dirty and smelly, needed thorough cleaning. Paw prints all over Grand Piano, which was heartbreaking. Mouse droppings under furniture and first day we had a mouse run across one of our dogs. Furniture was smelly and carpeting stained/soiled. Contacted Evolve (property mgmt) at least a dozen times and got the basic leave message, text, chat, and we will contact you within 24 hours, which never happened. Finally got a contact, Carlos, who was the best part of our trip. He was very eager to help and did what he could. We had to wait for someone to come change a battery in high ceiling in smoke detector as it was going off. We had to be there for exterminator to come set traps for mice, as there were hundreds (his words) of mice droppings in the lower level. Lights would not turn off, fixtures dirty, switches didn't work. Vacuum was full and packed and could not unclog it, so could no use. 3 different can openers and none worked. We had issue with hot water and had to "time" when we would shower. Neighbors dog was running lose and there was a lot of poop on the property that we cleaned up as it was horrible. I left a list of items that needed addressed, but helper told us that they knew about some of them, so I'm assuming won't get taken care of. For the price we paid accommodations should have been A LOT better. Do not recommend.
Vicky G.
Se hospedó 14 noches en julio de 2022