Caja de seguridad en la habitación y escritorio

Opiniones sobre Sudima Christchurch Airport

4.5 out of 5
Sudima Christchurch Airport
550 Memorial Avenue, Christchurch

Opiniones

9,2

Magnífico

Evaluación: 10 - Excelente. 632 de 1015 opiniones" "
Evaluación: 8 - Bueno. 297 de 1015 opiniones" "
Evaluación: 6 - Aceptable. 57 de 1015 opiniones" "
Evaluación: 4 - Mediocre. 21 de 1015 opiniones" "
Evaluación: 2 - Terrible. 8 de 1015 opiniones" "

9,4/10

Limpieza

9,2/10

Personal y atención

8,8/10

Servicios

9,0/10

Estado de la propiedad e instalaciones

8,8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Rex

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Booked accommodation based on location to airport - everything was excellent, staff super friendly and helpful, bonus was the transfer to actual airport - 10/10
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

John

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Had dining facility and airport transportation.
Se hospedó 1 noche en marzo de 2024

8/10 Bueno

Virginia

Viajó con su pareja, Viajó por negocios
Walking distance from the airport, staff were nice but a few were not well presented, stains on t-shirts, grubby jeans, one person on at check out so queue was 6 people deep. One staff member strolled past and went out to the back office with no interest in helping or saying they would get other staff. Pillows are terrible, way too thick and no thinner option. Having said this the food was great, and the room was very clean.
Se hospedó 1 noche en marzo de 2024
Respuesta de Jenson el 28 mar. 2024
Kia Ora Virginia, It's with greatest disappointment that I have read of your check out experience, learning that it didn't hit the highs that we would hope from our team. I appreciate receiving this feedback as it forms a vital ingredient in improving the quality and level of service our team is striving to achieve, but after reading your comments I am disappointed to learn that we lacked in providing you with the right service. I trust your comments have directly led to an improvement in our service. Please accept my sincere apologies on your experience. We hope that there will be a future opportunity to provide you with the true 'Sudima Experience'. Kind regards Jenson Jos

10/10 Excelente

Debrah, London

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
A good airport hotel.
Se hospedó 1 noche en marzo de 2024
Respuesta de Jenson el 25 mar. 2024
Kia ora Debrah, Thanks for the 5/5 rating on your recent stay with us. We hope you had a great stay!We look forward to welcome you back should you be visiting our city in a near future. Kind regards Jenson Jos – Hotel Operations Manager

10/10 Excelente

David

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Location was PERFECT! Across the street fom the airport, next to wonderful Antarctica Center, good restaurant and an early morning shuttle to the airport. Very friendly staff!!
Se hospedó 1 noche en marzo de 2024
Respuesta de Jenson el 25 mar. 2024
Kia Ora David, Thanks for the positive feedback on your recent stay with us. It is pleasing to know that our hotel and facilities served well on all aspects of your stay. We look forward to welcome you back should you be visiting our city in a near future.Kind Regards Jenson Jos - Hotel Operations Manager

10/10 Excelente

Stephen

Se hospedó 3 noches en marzo de 2024
Respuesta de Jenson el 20 mar. 2024
Kia ora Stephen, Thanks for the 5/5 rating on your recent stay with us. We hope you had a great stay!We look forward to welcome you back should you be visiting our city in a near future. Kind regards Jenson Jos – Hotel Operations Manager

8/10 Bueno

wing keung samuel

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good for early flight.
Se hospedó 1 noche en marzo de 2024
Respuesta de Jenson el 18 mar. 2024
Kia ora Wing Keung, thanks for the positive feedback on your recent stay with us. It is pleasing to read that our convenient location worked well for your early morning flight! we are lucky enough to be in a prime spot which is handy for guests from all aspects. We look forward to welcome you back should you be visiting our city in a near future.Kind regardsJenson Jos – Hotel Operations Manager

10/10 Excelente

Gregory

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Evcerything was great, the only comment is that room vacuuming (before our arrival ) could have been a bit better. Thanks.
Se hospedó 1 noche en marzo de 2024
Respuesta de Jenson el 18 mar. 2024
Kia ora Gregory, thanks for the 5/5 rating on your recent stay with us. It is pleasing to read that you had a pleasant stay with us, except the 'early vacuuming'. Apologies for any inconveniences caused by the same. And I'll be certain to share your comments with our Housekeeping Manager to address the matter accordingly. Rest assured we continuously work to improve the standard of our facilities and services. We look forward to welcome you back should you be visiting our city in a near future. Kind regards Jenson Jos – Hotel Operations Manager

8/10 Bueno

Gail

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
A problem with check in. Wrong room however we were upgraded once this was sorted out. Food at the hotel was average. Noise from other people during the night was apparent.
Se hospedó 1 noche en marzo de 2024
Respuesta de Jenson el 15 mar. 2024
Kia ora Gail, thanks for the valuable feedback subsequent to your recent stay. Apologies for any inconveniences caused during the check in, I'm pleased to hear that our team were able to resolve the matter in the best possible way. We appreciate receiving suggestions from our guests about how we can improve the overall guest experience, I'll be certain to share your feedback with the corresponding managers regarding the possible note on 'dining experience and noise'. Rest assured we continuously work to improve the standard of our facilities and services. We look forward to welcome you back should you be visiting our city in a near future. Kind regards Jenson Jos – Hotel Operations Manager

10/10 Excelente

Hugh

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Jenson el 20 mar. 2024
Kia ora Hugh, Thanks for the 5/5 rating on your recent stay with us. We hope you had a great stay!We look forward to welcome you back should you be visiting our city in a near future. Kind regards Jenson Jos – Hotel Operations Manager

10/10 Excelente

Kathleen

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent, friendly, and helpful staff. Rooms very comfortable.
Se hospedó 1 noche en marzo de 2024
Respuesta de Jenson el 15 mar. 2024
Kia ora Kathleen, thanks for the great feedback on your recent stay with us. It is pleasing to read that you had a comfortable stay at our conveniently located hotel. Thanks for mentioning our staff, it is certainly our amazing team who set us apart! We look forward to serve you again.Kind regards Jenson Jos – Hotel Operations Manager

8/10 Bueno

Pui Lan

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
因為早機,所以選住呢間酒店,有24小時shuttle bus去機場 ,其他一切都ok
Se hospedó 1 noche en marzo de 2024
Respuesta de Jenson el 13 mar. 2024
Kia ora Pui Lan, Thanks for the positive rating on your recent stay with us. We hope you had a great stay!We look forward to welcome you back should you be visiting our city in a near future. Kind regards Jenson Jos – Hotel Operations Manager

10/10 Excelente

??

Se hospedó 2 noches en marzo de 2024

8/10 Bueno

Graham

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nice proximity to airport and shuttle to airport was available at 415 am
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Nicholas, Redmond

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Wade at the desk check in was very friendly
Se hospedó 1 noche en marzo de 2024
Respuesta de Jenson el 5 mar. 2024
Kia ora Nicholas, thanks for the great feedback on your recent stay with us. We hope you had a comfortable stay at our conveniently located hotel. Thanks for mentioning our staff, it is certainly our amazing team who set us apart! We look forward to serve you again.Kind regards Jenson Jos – Hotel Operations Manager

10/10 Excelente

Michael

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Clean and modern room with excellent beds. Easy check-in, friendly staff, and quick shuttle to the airport. Highly recommended!
Se hospedó 1 noche en marzo de 2024
Respuesta de Jenson el 15 mar. 2024
Kia Ora Michael, Thanks for the positive feedback on your recent stay with us. It is pleasing to know that our hotel and facilities served well on all aspects of your stay. Also, thanks for recommending us. We look forward to welcome you back should you be visiting our city in a near future.Kind Regards Jenson Jos - Hotel Operations Manager

8/10 Bueno

Christopher

Viajó con su pareja, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Quality accomodation at the airport. Clean and efficient.
Se hospedó 1 noche en marzo de 2024
Respuesta de Jenson el 5 mar. 2024
Kia Ora Christopher, Thank you for taking the time to post feedback subsequent to your recent stay. I was pleased to read that you are happy with our services provided and the standard of our room. The credit for cleanliness goes to our hardworking housekeeping team. I'll be certain to share your valuable comment with our wider team. We look forward to welcome you back should you be visiting our city in a near future. Kind regards Jenson Jos – Hotel Operations Manager

8/10 Bueno

Brendon

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Close to airport. Modern look, friendly staff. Only disappointment which is minor but having a shower over a bath is dated and annoying when everything else is so modern
Se hospedó 1 noche en marzo de 2024
Respuesta de Jenson el 5 mar. 2024
Kia ora Brendon, Thanks for the valuable feedback on your recent stay with us. It is pleasing to read that you are happy with our services provided and the standard of our room. We appreciate receiving suggestions from our guests about how we can improve the overall guest experience, and apologies for any inconveniences caused by the shower over bath. Rest assured we continuously work to improve the standard of our facilities and services. We look forward to welcome you back should you be visiting our city in a near future. Kind regards Jenson Jos – Hotel Operations Manager

10/10 Excelente

Cheryl

Viajó con su pareja
Le gustó: Servicios
Very convenient for the airport they even had a shuttle to take us to the terminal. Great place
Se hospedó 1 noche en febrero de 2024
Respuesta de Jenson el 3 mar. 2024
Kia Ora Cheryl, Thank you for taking the time to post feedback subsequent to your recent stay. It is pleasing to read positive feedback about the hotel.I was pleased to read that you found our location and airport shuttle convenient.We look forward to welcome you back should you be visiting our city in a near future.Kind regardsJenson Jos – Hotel Operations Manager

10/10 Excelente

Charles

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Respuesta de Jenson el 27 feb. 2024
Kia ora Charles, Thanks for the 5/5 rating on your recent stay with us. We hope you had a great stay!We look forward to welcome you back should you be visiting our city in a near future. Kind regards Jenson Jos – Hotel Operations Manager

8/10 Bueno

Robin

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
A busy but very convenient airport hotel, supermarket next door
Se hospedó 1 noche en enero de 2024
Respuesta de Jenson el 28 feb. 2024
Kia ora Robin, thanks for the positive feedback on your recent stay with us. Glad to read that our location worked well for you. We are lucky enough to be in a prime spot!We look forward to serve you again. Kind Regards Jenson Jos - Hotel Operations Manager

8/10 Bueno

Kwok Wai

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
雖然酒店有些歷史, 但房間寬敞整體清潔及設施齊備,如要步行到機場只需十分鐘 , 有24小時小巴送客人到機場的服務 ,三分鐘就會到達 ,附近有超市及食肆 推薦坐飛機的旅客。
Se hospedó 1 noche en febrero de 2024
Respuesta de Jenson el 22 feb. 2024
Kia ora Kwok Wai, Thanks for the positive rating on your recent stay with us. We hope you had a great stay!We look forward to welcome you back should you be visiting our city in a near future. Kind regards Jenson Jos – Hotel Operations Manager

10/10 Excelente

Michael

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff was excellent and very friendly.
Se hospedó 1 noche en febrero de 2024
Respuesta de Jenson el 20 feb. 2024
Kia ora Michael, thanks for the 10/10 rating on your recent stay with us. Glad to read that you were pleased with the services provided by our professional team. It is certainly our amazing staff who set us apart!We look forward to welcome you back should you be visiting our city in a near future.Kind regardsJenson Jos – Hotel Operations Manager

10/10 Excelente

Yanagisawa

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Jenson el 22 feb. 2024
Kia ora Yanagisawa, Thanks for the 5/5 rating on your recent stay with us. We hope you had a great stay!We look forward to welcome you back should you be visiting our city in a near future. Kind regards Jenson Jos – Hotel Operations Manager

8/10 Bueno

Sean

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very convenient for airport. Walking distance. A bit on the pricy side for what it is but it is right at the airport.
Se hospedó 1 noche en febrero de 2024
Respuesta de Jenson el 20 feb. 2024
Kia Ora Sean, Thank you for taking the time to post feedback subsequent to your recent stay. It is pleasing to read positive feedback about the hotel.I was pleased to read that you found our location convenient.We look forward to welcome you back should you be visiting our city in a near future.Kind regardsJenson Jos – Hotel Operations Manager

8/10 Bueno

Kathleen

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Staff at Sudima were extremely friendly and obliging, including dropping me directly at the terminal in the wee hours for my flight out. I was also really impressed to notice that organic feminine hygiene products were provided among the toiletries - more hotels should do this! The only issue I encountered was the cooling system didn't seem very effective, and I was a little warm in the night.
Se hospedó 1 noche en febrero de 2024
Respuesta de Jenson el 14 feb. 2024
Kia ora Kathleen, thanks for the valuable feedback on your recent stay with us. It is pleasing to read that you had a comfortable stay at our conveniently located hotel. Thanks for highlighting our sustainably procured guest supplies. Apologies for any inconveniences caused by the aircon, I'll certain to address the matter with our maintenance team on an urgent basis. We look forward to welcome you back should you be visiting our city in a near future. Kind regards Jenson Jos – Hotel Operations Manager

10/10 Excelente

Carolin

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Als letzter Stop vor dem Abflug perfekt.
Se hospedó 1 noche en febrero de 2024
Respuesta de Jenson el 13 feb. 2024
Kia ora Carolin, Thanks for the 5/5 rating on your recent stay with us. We hope you had a great stay!We look forward to welcome you back should you be visiting our city in a near future. Kind regards Jenson Jos – Hotel Operations Manager

6/10 Aceptable

Gregory

Viajó con su pareja, Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Decent enough Hotel. Nothing special. Unfortunately a large group of tourists came in the same night we did and were exceptionally noisy. They did not quiet down into sleeping hours and children were running up and down the halls. I was forced to yell at them to quiet down as we were trying to sleep and hotel staff were not interested in telling them to stop. They did qiuet down however every morning at 7am they would again enter the halls and yell up and down them. Very unfortunate and I would have asked for a new room had we stayed longer.
Se hospedó 3 noches en febrero de 2024
Respuesta de Jenson el 12 feb. 2024
Kia ora Gregory, thank you for sharing the valued feedback on your stay with us. I'm disappointed to hear about the unpleasant experience that you have encountered from other guests. Please accept my sincere apologies on this matter, I'll be certain to investigate this further along with the duty manager who was on shift. We hope to see you again, where we can assure you a true 'Sudima' experience!Kind Regards Jenson Jos - Hotel Operations Manager

10/10 Excelente

Garry

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good place to stay, breakfast is great.
Se hospedó 1 noche en febrero de 2024
Respuesta de Jenson el 12 feb. 2024
Kia ora Garry, thanks for the 5/5 rating on your recent stay with us. It is pleasing to read that you had a comfortable stay with us. Also thank you for mentioning our popular buffet breakfast. We look forward to serve you again.Kind Regards Jenson Jos - Hotel Operations Manager

10/10 Excelente

donald

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Location across from airport is super convenient. Great shuttle service. Close to some other good restaurants.
Se hospedó 1 noche en febrero de 2024
Respuesta de Jenson el 13 feb. 2024
Kia ora Donald, Thanks for the 5/5 rating on your recent stay with us. It is pleasing to read positive feedback about the hotel.I was pleased to read that you found our location and airport shuttle convenient.We look forward to welcome you back should you be visiting our city in a near future.Kind regardsJenson Jos – Hotel Operations Manager

6/10 Aceptable

William Keith

All I can say is, it’s ‘ basic’
Se hospedó 1 noche en febrero de 2024
Respuesta de Jenson el 13 feb. 2024
Kia ora William Keith, Thank you for the valued feedback on your recent stay with us. I'm genuinely concerned to read the comment 'basis' on your recent stay with us. Is there anything in particular that did not meet your expectations? I would really appreciate If we can get any more details in order to review our standard of operations.We look forward to welcome you back should you be visiting our city in a near future. Kind regards Jenson Jos – Hotel Operations Manager

10/10 Excelente

Bernette

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We stayed overnight to take a flight back to the U.S. Sudima staff were friendly, helpful and the accommodations clean, beds comfortable, and nearby restaurants walkable. We dropped off our rental car the day we checked into the hotel and were able to walk about a half mile to the hotel. Easy. Highly recommend.
Se hospedó 1 noche en enero de 2024
Respuesta de Jenson el 12 feb. 2024
Kia ora Bernette, thanks for the 5/5 rating on your recent stay with us. It is pleasing read that our hotel and facilities served well on all aspects of your stay along with our handy location. We look forward to welcome you back should you be visiting our city in a near future.Kind Regards Jenson Jos - Hotel Operations Manager

10/10 Excelente

Chris

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nice staff…great location for airport before flight…with friendly shuttle
Se hospedó 1 noche en febrero de 2024
Respuesta de Jenson el 12 feb. 2024
Kia Ora Chris, Thanks for the positive feedback on your recent stay with us. It is pleasing to know that our hotel and facilities served well on all aspects of your stay. We look forward to welcome you back should you be visiting our city in a near future.Kind Regards Jenson Jos - Hotel Operations Manager

10/10 Excelente

Ngiap Hou Christopher

Le gustó: Limpieza, personal y atención
Closeness to the airport and free shuttle to airport
Se hospedó 2 noches en febrero de 2024
Respuesta de Jenson el 7 feb. 2024
Kia Ora Ngiap Hou Christopher, Thank you for taking the time to post feedback subsequent to your recent stay. It is pleasing to read positive feedback about the hotel.I was pleased to read that you found our location and airport shuttle convenient.We look forward to welcome you back should you be visiting our city in a near future.Kind regardsJenson Jos – Hotel Operations Manager

10/10 Excelente

RYOJI

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
空港からシャトルバスがあるとのことでしたが、どこで待てばいいのか分からずに歩いて行きました。オークランドで国際線から国内線に乗り換えるより近い距離にホテルがありました。ホテルの隣にスーパーマーケットがあり、とても便利でした。また、機会があれば宿泊したいと思います。
Se hospedó 2 noches en febrero de 2024
Respuesta de Jenson el 6 feb. 2024
Kia ora Ryoji, Thanks for the 5/5 rating on your recent stay with us. We hope you had a great stay!We look forward to welcome you back should you be visiting our city in a near future. Kind regards Jenson Jos – Hotel Operations Manager

8/10 Bueno

DOUG

Viajó con su pareja
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Convient when arriving at airport at midnight Transfers to and from the airport were great
Se hospedó 1 noche en febrero de 2024
Respuesta de Jenson el 5 feb. 2024
Kia Ora Doug, Thank you for taking the time to post feedback subsequent to your recent stay. It is pleasing to read positive feedback about the hotel.I was pleased to read that you found our location and airport shuttle convenient.We look forward to welcome you back should you be visiting our city in a near future.Kind regardsJenson Jos – Hotel Operations Manager

10/10 Excelente

Amy

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Thank you...Close to the airport
Se hospedó 1 noche en enero de 2024
Respuesta de Jenson el 2 feb. 2024
Kia ora Amy, thanks for the 5/5 rating on your recent stay with us. I was pleased to read that you found our location convenient.We look forward to welcome you back should you be visiting our city in a near future.Kind regardsJenson Jos – Hotel Operations Manager

10/10 Excelente

Vincent

Se hospedó 2 noches en enero de 2024
Respuesta de Jenson el 25 mar. 2024
Kia ora Vincent, Thanks for the 5/5 rating on your recent stay with us. We hope you had a great stay!We look forward to welcome you back should you be visiting our city in a near future. Kind regards Jenson Jos – Hotel Operations Manager

10/10 Excelente

King Chung

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Near airport with lower cost
Respuesta de Jenson el 29 ene. 2024
Kia Ora King Chung, Thank you for taking the time to post feedback subsequent to your recent stay. It is pleasing to read positive feedback about the hotel.I was pleased to read that you found our location convenient.We look forward to welcome you back should you be visiting our city in a near future.Kind regardsJenson Jos – Hotel Operations Manager

10/10 Excelente

Demelza

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Best bed ever
Se hospedó 1 noche en enero de 2024
Respuesta de Jenson el 29 ene. 2024
Kia ora Demelza, thanks for the 5/5 rating on your recent stay with us. Thanks for commenting on our top-quality comfortable beds, we certainly do get a lot of compliments on them. We look forward to welcome you back should you be visiting our city in a near future.Kind regardsJenson Jos – Hotel Operations Manager

10/10 Excelente

Althea

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very helpful staff. Excellent shuttle service.
Se hospedó 1 noche en enero de 2024
Respuesta de Jenson el 23 ene. 2024
Kia ora Althea, thanks for the 5/5 rating on your recent stay with us. Appreciate your feedback on our professional team and services offered. We look forward to see you again.Kind Regards Jenson Jos - Hotel Operations Manager

8/10 Bueno

Malcolm, Silver Spring

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very convenient to airport, Good buffet breakfast. Room was v good but difficult to classify as excellent.
Se hospedó 1 noche en enero de 2024
Respuesta de Jenson el 22 ene. 2024
Kia ora Malcolm, thanks for the positive feedback on your recent stay with us. It is pleasing to read that you had a comfortable stay at our conveniently located hotel. Thanks for mentioning our popular buffet breakfast, which includes a wide range of seasonal offerings. We look forward to welcome you back should you be visiting our city in a near future.Kind Regards Jenson Jos - Hotel Operations Manager

10/10 Excelente

Maree

Se hospedó 1 noche en enero de 2024
Respuesta de Jenson el 13 feb. 2024
Kia ora Maree, Thanks for the 5/5 rating on your recent stay with us. We hope you had a great stay!We look forward to welcome you back should you be visiting our city in a near future. Kind regards Jenson Jos – Hotel Operations Manager

8/10 Bueno

Virginia, Manchester

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
parking by large vehicles outside room
Se hospedó 1 noche en enero de 2024
Respuesta de Jenson el 22 ene. 2024
Kia ora Virginia, Thank you for taking the time to post feedback subsequent to your recent stay. In order to seek more clarity on your feedback, can I please request more details so that I can get back to you accordingly. Looking forward to hearing from you. Kind regardsJenson Jos – Hotel Operations Manager

10/10 Excelente

helen

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Jenson el 22 ene. 2024
Kia ora Helen, thanks for the 5/5 rating. We hope you had a pleasant stay with us. Look forward to see you again. Kind regards Jenson Jos – Hotel Operations Manager

8/10 Bueno

Julie

Viajó con su pareja
Le gustó: Limpieza, personal y atención
Se hospedó 1 noche en enero de 2024
Respuesta de Jenson el 22 ene. 2024
Kia ora Julie, Thanks for choosing to stay with us. We do really appreciate your valued feedback.We look forward to serve you again. Kind Regards Jenson Jos - Hotel Operations Manager

4/10 Mediocre

Kelly

Viajó con su familia
Le gustó: Limpieza
No le gustó: Personal y atención, servicios
We didn't appreciate that though the TVs are smart tvs, we were "not allowed" to use that feature. We requested the tv remote to connect to our streaming services but we were declined. Initially we were told that the tvs weren't smart tvs, however after we assured them that we knew the tv was a smart tv, they still would not allow us to have the true remote. Also my daughter wished to heat up a meal we'd brought with us but we were told we couldn't access a microwave in the facility. We were not impressed with the lack of flexibility. We did receive an upgrade however from what we saw of the room, we didn't know what in fact was upgraded. The room was small, the beds were doubles, and people were walking by all evening as we were on the ground level.
Se hospedó 1 noche en enero de 2024
Respuesta de Rajas Patil el 19 ene. 2024
Kia Ora Kelly, Thank you for taking time to tell us about your experience and I am very sorry that your experience did not meet your expectations. The smart TV options are not working hence the team was not able to assist more with it. also I was disappointed on not heating up the your food as we do have microwaves to get it done when required. I will certainly have a catch up with the concerned team member to reiterate the same again. Please accept my apologies on your experience, hope the rest of the stay went well. Rajas PatilHotel General Manager

2/10 Terrible

Christopher

Se hospedó 1 noche en enero de 2024
Respuesta de Jenson el 12 feb. 2024
Kia ora Christopher, thanks for the valued feedback on your recent stay with us. We hope you had a comfortable stay with us. Kind Regards Jenson Jos - Hotel Operations Manager

6/10 Aceptable

Edward

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Hotel is a 5min walk from Christchurch airport. I did ring the courtesy coach but it was ambiguous where to meet it. I went out door 9 and started walking and found the hotel, still no idea where I was meant to meet the coach but I did see it driving to the terminal. Staff are pleasant and no issues with the hotel. It was clean an adequate. It was quite unremarkable really. It was just a hotel, nothing special. I’d have no qualms about using it again if I needed to stay overnight at the airport. 2min walk away is a countdown supermarket and some eateries.
Se hospedó 1 noche en enero de 2024
Respuesta de Jenson el 22 ene. 2024
Kia ora Edward, thank you for taking the time to post feedback subsequent to your recent stay. I was pleased to read that you are happy with our services provided and the standard of our room. Apologies for any inconvenience caused during the transit from airport. For any future stays with us, please ring us for the airport pick, then please make your way to gate number 8 or 9, please look for the pickup point for shuttle services. Our shuttle is a 'white Toyota Hiace van with yellow Sudima branding on it'. Other than that, we hope you had an enjoyable stay, and we look forward to see you again. Kind regards Jenson Jos – Hotel Operations Manager

10/10 Excelente

helen

Se hospedó 1 noche en enero de 2024
Respuesta de Jenson el 15 ene. 2024
Kia ora Helen, Thanks for choosing to stay with us. We do really appreciate your valued feedback.We look forward to serve you again. Kind Regards Jenson Jos - Hotel Operations Manager