Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado una estadía con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, tanto positivas como negativas.Más informaciónSe abre en una nueva ventana
Evaluación: 10 - Excelente. 280 de 392 opiniones" "
10 - Excelente
280
Evaluación: 8 - Bueno. 81 de 392 opiniones" "
8 - Bueno
81
Evaluación: 6 - Aceptable. 14 de 392 opiniones" "
6 - Aceptable
14
Evaluación: 4 - Mediocre. 9 de 392 opiniones" "
4 - Mediocre
9
Evaluación: 2 - Terrible. 8 de 392 opiniones" "
2 - Terrible
8
9,4/10
Limpieza
9,4/10
Personal y atención
9,2/10
Servicios
9,4/10
Estado de la propiedad e instalaciones
9,0/10
Cuidado del medio ambiente
Opiniones
8/10 Bueno
manrique
23 ene. 2021
manrique
Se hospedó 5 noches en enero de 2021
Respuesta de Brian Letlhogonolo Mosala el 5 feb. 2021
Dear Manrique,
Thank you so much for making time and rating us.
We are pleased that you had a wonderful stay with us.
Furthermore, we looking forward to hosting you again.
Regards
10/10 Excelente
Luis, Madrid
Viajó con su pareja
5 mar. 2020
Le gustó: Limpieza, servicios
Esta en una zona de negocios y convención pero no muy lejos del centro y de V&A se pueden ir caminando sin problema (de día). El personal muy amable y servicial y bastante eficientes. El hotel apartamento es bastante nuevo y tienes todo lo que necesitas para una estancia de una semana . Quizás el apartamento estudió (510) que nos tocó habia poco espacio de almacenamiento , armario para colgar ropa . Pero el resto tiene de todo. Y lo más importante es que el parking es gratuito dentro de un garage no en el exterior.
El desayuno me pareció muy bueno ya que además del buffet tiene a la carta .
Hay algunas paradas de autobús pero no lo hemos utilizado en ningún momento el transporte público . Tiene una pequeña piscina . Y un pequeño gimnasio.
Yo volvería sin dudarlo.
Luis
Se hospedó 5 noches en febrero de 2020
Respuesta de Brian Letlhogonolo Mosala el 5 mar. 2020
Dear Luis,
Thank you so much for taking time and rating us.
I will definitely share your comment with the rest of the management team, so that we better improve on our service delivery.
Furthermore, we looking forward to hosting you back again soon.
Kind regards,
10/10 Excelente
Andres
Viajó por negocios
18 nov. 2019
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Andres
Se hospedó 2 noches en noviembre de 2019
Respuesta de Brian Letlhogonolo Mosala el 18 nov. 2019
Dear Andries,
Thank you so much for taking time and rating us.
We are pleased that you had a wonderful stay with us, I will definitely share your comment/feedback with the rest of the management team.
Furthermore, we looking forward to welcoming you back soon.
Kind regards,
10/10 Excelente
Cliente verificado
7 oct. 2019
Cliente verificado
Se hospedó 5 noches en septiembre de 2019
Respuesta de Brian Letlhogonolo Mosala el 7 oct. 2019
Dear guest,
Thank you so much for taking time and rating us.
We are so pleased that you had a wonderful stay with us.
I will definitely share your comment with the rest of the management team.
Furthermore, we looking forward to welcoming you back soon.
Kind regards
8/10 Bueno
Duncan
Viajó con su pareja
15 abr. 2024
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Wonderful stay!
Duncan
Se hospedó 5 noches en marzo de 2024
Respuesta de Theunie Marais - General Manager el 16 abr. 2024
Dear DuncanThank you very much for taking the time to review The Onyx after your recent stay with us. The team and I are thrilled to receive your review and learn about your memorable stay with us. We sincerely hope to welcome you back again in the near future.Kind Regards
10/10 Excelente
Andrew
30 mar. 2024
Le gustó: Limpieza, estado de la propiedad e instalaciones
Andrew
Se hospedó 3 noches en marzo de 2024
Respuesta de Mukhtar el 31 mar. 2024
Dear Andrew, Thank you for the positive rating, we are delighted to know you enjoyed your stay. Hurry Back. Kindest Regards, Mukhtar
10/10 Excelente
Timothy
Viajó con su familia
25 mar. 2024
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Staff was exceptional
Timothy
Se hospedó 2 noches en marzo de 2024
Respuesta de Mukhtar el 27 mar. 2024
Dear Timothy, Thank you for the review and kind words. We are delighted to learn the staff service levels have met your expectations. We look forward to seeing you again soon. Kindest Regards, Mukhtar
10/10 Excelente
Alan
Viajó con su pareja
24 mar. 2024
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
The staff were amazing, the breakfast was wonderful and the rooms very clean and roomy. Close to a hop on bus stop and within a half hour walk of the V&A waterfront (not recommended when dark).
Alan
Se hospedó 2 noches en marzo de 2024
Respuesta de Mukhtar el 25 mar. 2024
Dear Allan, It is great knowing you enjoyed your stay, and the staff service levels had met your expectations. Thank you for the review. We look forward to seeing you again soon. Kindest Regards, Mukhtar
10/10 Excelente
John
Viajó con su pareja
21 mar. 2024
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Very good location, amenities and service. Enjoyed the complimentary and unexpected welcome bottle of wine. Thank you!
John
Se hospedó 3 noches en marzo de 2024
Respuesta de Mukhtar el 22 mar. 2024
Dear John, Thank you for the review, it is great learning you enjoyed your stay. The Onyx Team looks forward to seeing you again on your next visit. Kindest Regards, Mukhtar
10/10 Excelente
Ane
Viajó con su pareja
21 mar. 2024
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Very nice in a very nice area. Central so close to lots of places, even walkable if you feel safe enough walking at night in cape town. The breakfast is great, one of the best I have had but Cape Town standard is high and this was still good. They have a nice restaurant on site too. Very yummy food. My only downside is that our bathroom was very very tiny and sometimes the hallway and lift smelt of weed.
Ane
Se hospedó 7 noches en marzo de 2024
Respuesta de Mukhtar el 22 mar. 2024
Dear Ane, Thank you for taking the time out to share your experience with us. We are delighted to learn that you found the location ideal to your visit and the onsite restaurants have met your expectations. All rooms are non-smoking. We generally encourage guests to inform us of any dissatisfaction during the stay, as to allow for the opportunity to remedy these prior to your departure. We value your feedback as this helps us identify areas which need improving. Thank you for the review and positive rating. Kindest Regards, Mukhtar
10/10 Excelente
Bruce
Viajó con su pareja
20 mar. 2024
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
The hotel was excellent. Modern and clean. The staff were brilliant. Great views of Table Mountain. Great deck with views great food, wine and beer.
Bruce
Se hospedó 5 noches en marzo de 2024
Respuesta de Mukhtar el 21 mar. 2024
Dear Bruce, Thank you for the amazing review, it is great knowing you enjoyed your stay with us. Hurry back. Kindest Regards, Mukhtar
8/10 Bueno
Kevin
Viajó con su pareja
20 mar. 2024
Le gustó: Limpieza, estado de la propiedad e instalaciones
The property was nice. The area is not safe at night. If you drink martinis you won't find a green olive anywhere. They also didn't pick me up at the airport.
Kevin
Se hospedó 1 noche en marzo de 2024
Respuesta de Mukhtar el 21 mar. 2024
Dear Kevin, Thank you for the valued feedback. We are saddened to learn that your stay experience was not as enjoyable as we would have hoped it to be. We appreciate the feedback, as this helps us identify areas which need potential improving. Thank you for the review. Kindest Regards, Mukhtar
10/10 Excelente
Frekyla
18 mar. 2024
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Enjoyed my stay. Rolm was clean, staff was nice. My only issue is imi thought i paid for a city or ocean view, i didnt get that
Frekyla
Se hospedó 4 noches en marzo de 2024
Respuesta de Mukhtar el 18 mar. 2024
Dear Frekyla, Thank you for taking the time out to share your experience with us. We are delighted to learn the staff service levels and room cleanliness had met your expectations. The hotel rooms offer either a "City" or "Mountain" view, depending on the room category reserved. Thank you for the review and positive rating. We look forward to welcoming you back on your next visit. Kindest Regards, Mukhtar
10/10 Excelente
Grant
17 mar. 2024
Grant
Se hospedó 4 noches en marzo de 2024
Respuesta de Theunie Marais - General Manager el 7 abr. 2024
Dear GrantThank you very much for taking the time to review the Onyx after your recent stay with us. The team and I are thrilled to receive your review and learn about your memorable stay with us. We sincerely hope to welcome you back again in the near future.Kind Regards
10/10 Excelente
Alan
Viajó con su pareja
9 mar. 2024
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
The property and staff were great - so helpful but like a lot of places you couldn’t walk at night. It is close to the v&a waterfront and the city bus stops right around the corner - stop 3 on red route. Ubers are reasonable so no problem getting around
Alan
Se hospedó 2 noches en marzo de 2024
Respuesta de Mukhtar el 11 mar. 2024
Dear Alan, Thank you for taking the time out to share your experience with us. It is great knowing you enjoyed our stay. We look forward to seeing you again on your next visit. Kindest Regards, Mukhtar
10/10 Excelente
Sama
Viajó en grupo
8 mar. 2024
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
The coffee shop downstairs is great- MRKT. The hotel is super clean. The studio we had was massive and super clean and comfortable for 2 people. The pool area is a bit small, but it is nice, but by the afternoon the sun goes. The hotel is modern. I would definitely stay here again.
Uber comes very quick. Use the main roads when walking in the day, we walked to the waterfront in the day time. Never walk at night. The staff are so helpful.
Sama
Se hospedó 5 noches en febrero de 2024
Respuesta de Mukhtar el 9 mar. 2024
Dear Sama, We are delighted to learn that you enjoyed your stay with us. The Onyx Team always strives towards not only meeting, but ultimately exceeding all guest expectations and a review of this nature really means a lot to the team. Thank you for your kind words and positive rating, hurry back. Kindest Regards, Mukhtar
10/10 Excelente
Alexander
Viajó con su pareja
5 mar. 2024
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Great! Highly recommend
Alexander
Se hospedó 5 noches en febrero de 2024
Respuesta de Mukhtar el 6 mar. 2024
Dear Alexander, Thank you for the amazing review and positive rating, it is great knowing you enjoyed your stay. We look forward to seeing you again on your next visit. Kindest Regards, Mukhtar
10/10 Excelente
Terence, Coral Gables
Viajó con su familia, Viajó en grupo
3 mar. 2024
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
The property was an excellent experience. Rooms were great, place was clean, breakfast was superb, on-site restaurant was very good and the hotel staff was outstanding - friendly, helpful, and courteous.
Terence
Se hospedó 2 noches en febrero de 2024
Respuesta de Theunie Marais - General Manager el 4 mar. 2024
Dear TerenceThank you very much for taking the time to review The Onyx. the team and I are thrilled to receive your review and learn that you had a memorable stay with us. The dedicated Onyx team sincerely hopes to welcome you back again in the near future for another memorable stay.Kind Regards
8/10 Bueno
Eileen
Viajó con su familia
2 mar. 2024
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
The staff was very friendly and helpful. Hotel was spacious and updated.
Eileen
Se hospedó 7 noches en febrero de 2024
Respuesta de Theunie Marais - General Manager el 3 mar. 2024
Dear EileenThank you very much for taking the time to review The Onyx. The team and I are thrilled to receive your review and learn about your memorable experience with us. We are glad that the dedicate Onyx team took such great care of you. We sincerely hope to welcome you back again in the near future.Kind Regards
10/10 Excelente
Jesse, Oshawa
1 mar. 2024
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Awesome service from start to end
Jesse
Se hospedó 1 noche en febrero de 2024
Respuesta de Theunie Marais - General Manager el 1 mar. 2024
Dear Jesse Thank you very much for taking the time to review the Onyx after your recent stay with us. The team and I are thrilled to receive your feedback and learn about your memorable stay with us. We sincerely hope to welcome you back again in the near future.Kind Regards
10/10 Excelente
Falicia
Viajó con su familia
1 mar. 2024
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
No wheelchair assiabilty bathroom not made for handicap at all it was hard for my daughter daughter to get in and out
Falicia
Se hospedó 7 noches en febrero de 2024
Respuesta de Theunie Marais - General Manager el 1 mar. 2024
Dear FaliciaThank you very much for taking the time to review the Onyx after your recent stay with us. The team and I are thrilled to receive your feedback and learn about your memorable stay with us. Sad to learn that you struggles with access as we unfortunately don't have handicapped rooms within the property. We sincerely hope to welcome you back again in the near future.Kind Regards
8/10 Bueno
Alexander
Viajó con su pareja
24 feb. 2024
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Alles in allem war es eine sehr gute Unterkunft.
Die Mitarbeiter waren alle sehr freundlich.
Die Handtücher haben leider nicht frisch, sondern leicht nach Fett gerochen, weshalb es im Punkt Sauberkeit einen Abzug gibt.
Das Hotel liegt in der Nähe des Hauptbahnhofs, weshalb die Umgebung nicht die volle Punktzahl hält, aber das haben wir gewusst.
Für einen Stadtaufenthalt ist das Hotel absolut zu empfehlen.
Wir haben uns sehr wohl gefühlt.
Alexander
Se hospedó 3 noches en febrero de 2024
Respuesta de Theunie Marais - General Manager el 25 feb. 2024
Dear AlexanderThank you very much for taking the time to review The Onyx after your recent stay with us. The team and I are thrilled to receive your feedback and learn about your memorable stay with us. Thank you for the comment on housekeeping we will look into this accordingly as we always strive to improve in order to meet our valued guests expectations. We sincerely hope to welcome you back again in the near future.Kind Regards
8/10 Bueno
Penny
24 feb. 2024
Le gustó: Limpieza, estado de la propiedad e instalaciones
My phone wouldn't read the q code block and there was no other option for getting information. Fortunately the very helpful receptionist emailed the information from her own email account.
Penny
Se hospedó 3 noches en febrero de 2024
Respuesta de Mukhtar el 26 feb. 2024
Dear Penny, Thank you for taking the time out to wright a review. It is great knowing the team was able to assist you in this regard. We look forward to welcoming you back on your next visit. Kindest Regards, Mukhtar
8/10 Bueno
Raoul
Viajó con su pareja
24 feb. 2024
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Great location, great staff close to everything in Capetown.
Raoul
Se hospedó 7 noches en febrero de 2024
Respuesta de Theunie Marais - General Manager el 15 mar. 2024
Dear RaoulThank you very much for taking the time to review Teh Onyx after your recent stay with us. The team and I are thrilled to receive your feedback and learn about your memorable stay with us. We sincerely hope to welcome you back again in the near future.Kind Regards
10/10 Excelente
Brian Charles, Singapore
24 feb. 2024
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Room was big and comfortable. Area was quiet and peaceful.
Brian Charles
Se hospedó 1 noche en febrero de 2024
Respuesta de Theunie Marais - General Manager el 24 feb. 2024
Dear BrianThank you very much for taking the time to review The Onyx. The team and I are thrilled to receive your review and learn about your memorable stay with us. We sincerely hope to welcome you back again in the near future.Kind Regards
10/10 Excelente
Lukas
22 feb. 2024
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Great place for a reasonable price.
Lukas
Se hospedó 1 noche en febrero de 2024
Respuesta de Theunie Marais - General Manager el 22 feb. 2024
Dear LukasThank you very much for taking the time to review The Onyx after your recent stay with us. The team and I are thrilled to learn about your memorable experience with us and we sincerely hope that we will have the opportunity to welcome you back again in the near future.Kind Regards
10/10 Excelente
Courtney
15 feb. 2024
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Fantastic hotel - would recommend
Courtney
Se hospedó 3 noches en enero de 2024
Respuesta de Mukhtar el 16 feb. 2024
Dear Courtney, It is great knowing you enjoyed your stay. The Onyx Team always strives towards not only meeting but ultimately exceeding all guest expectations, and a review of this nature really mean a lot to us. Thank you for the review. We look forward to seeing on your next visit. Kindest Regards, Mukhtar
10/10 Excelente
Yvette
Viajó con su pareja
15 feb. 2024
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Hotel is very clean and staff is very nice. The two restaurants on-site and amenities were perfect for our one night stay.
Yvette
Se hospedó 1 noche en febrero de 2024
Respuesta de Mukhtar el 15 feb. 2024
Dear Yvette, Thank you for the amazing review and kind words, it is great knowing you enjoyed your stay. Hurry back. Kindest Regards, Mukhtar
10/10 Excelente
Lyle
Viajó con su pareja
12 feb. 2024
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Customer service and staff were exceptional. They all went above and beyond. Definitely would stay there again!
Lyle
Se hospedó 3 noches en febrero de 2024
Respuesta de Mukhtar el 13 feb. 2024
Dear Lyle, Thank you for the kind words and amazing feedback. We are delighted to learn you enjoyed your stay and the staff service levels have met your expectations. Hurry back. Kindest Regards, Mukhtar
10/10 Excelente
Peter
12 feb. 2024
Peter
Se hospedó 7 noches en febrero de 2024
Respuesta de Mukhtar el 13 feb. 2024
Dear Peter, Thank for the review and positive rating. We look forward to welcoming you back on your next visit. Kindest Regards, Mukhtar
8/10 Bueno
William
Viajó con su pareja
6 feb. 2024
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
All the staff were great. Yu restaurant very good, a generous breakfast in the MRKT restaurant which is also good for lunch. Hotel price very good.
William
Se hospedó 7 noches en enero de 2024
Respuesta de Theunie Marais - General Manager el 6 feb. 2024
Dear WilliamThank you very much for taking the time to review The Onyx after your recent stay with us. The team and I are thrilled to learn about your memorable stay with us and enjoyed all the services and offering of the hotel. We sincerely hope to welcome you back again on your next visit to Cape Town.Kind Regards
10/10 Excelente
James
2 feb. 2024
Le gustó: Limpieza, estado de la propiedad e instalaciones
James
Se hospedó 1 noche en diciembre de 2023
Respuesta de Theunie Marais - General Manager el 3 feb. 2024
Dear JamesThank you very much for taking the time to review The Onyx after your recent stay with us. The team and I are thrilled to receive your rating and sincerely hope to welcome you back again in the near future.Kind Regards
8/10 Bueno
Oluwakemi
25 ene. 2024
Le gustó: Limpieza, estado de la propiedad e instalaciones
Oluwakemi
Se hospedó 5 noches en enero de 2024
Respuesta de Mukhtar el 20 mar. 2024
Dear Oluwakemi, Thank you for taking the time out to review The Onyx Apartment Hotel. We are extremely grateful for the positive rating. We look forward to seeing you again on your next visit. Kindest Regards, Mukhtar
6/10 Aceptable
Jiren
14 ene. 2024
Le gustó: Limpieza, comodidad de la habitación
Jiren
Se hospedó 11 noches en enero de 2024
Respuesta de Mukhtar el 15 ene. 2024
Dear Jiren,Thank you for taking the time out to rate The Onyx Hotel, following your recent stay with us. We look forward to seeing you again soon. Kindest Regards, Mukhtar
8/10 Bueno
Cliente verificado
Viajó con su familia
11 ene. 2024
Le gustó: Limpieza, comodidad de la habitación
Cliente verificado
Se hospedó 4 noches en enero de 2024
Respuesta de Theunie Marais - General Manager el 12 ene. 2024
Dear Valued GuestThank you very much for taking the time to review The Onyx after your recent stay with us. The team and I are thrilled to receive your review and sincerely hope to welcome you back again in the near future.Kind Regards
8/10 Bueno
Amish, Lusaka
9 ene. 2024
Amish
Se hospedó 3 noches en enero de 2024
Respuesta de Theunie Marais - General Manager el 11 ene. 2024
Dear AmishThank you very much for taking the time to review Teh Onyx after your recent stay with us. The team and I are thrilled to receive your review and sincerely hope to welcome you back again in the near future.Kind Regards
10/10 Excelente
Cliente verificado
Viajó con su familia
6 ene. 2024
Le gustó: Limpieza, comodidad de la habitación
Cliente verificado
Se hospedó 2 noches en diciembre de 2023
Respuesta de Theunie Marais - General Manager el 10 ene. 2024
Dear GuestThank you very much for taking the time to review The Onyx. The team and I are thrilled to receive your rating and we sincerely hope to welcome you back again in the near future.Kind Regards
10/10 Excelente
Daniella
Viajó por negocios
5 ene. 2024
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Fantastic place to stay in Capetown. Friendly and helpful staff, spacious apartments, clean and modern. Will stay here again when back. Recommend highly
Daniella
Se hospedó 6 noches en diciembre de 2023
Respuesta de Theunie Marais - General Manager el 10 ene. 2024
Dear DaniellaThank you very much for taking the time to review The Onyx after your recent stay with us. The team and I are thrilled to receive your review and lean about your stay. The dedicated Onyx team and I are looking forward to taking care of you again on your next stay .Kind Regards
10/10 Excelente
Kwame
4 ene. 2024
Le gustó: Limpieza, comodidad de la habitación
Nice place. Centrally located. Small bathrooms.
Modern decor. Nice place. Good restaurants. DStv (digital tv) was inconsistent. Bathrooms were nice, but very small.
Kwame
Se hospedó 6 noches en diciembre de 2023
Respuesta de Theunie Marais - General Manager el 10 ene. 2024
Dear KwameThan k you very much for taking the time to review The Onyx after your recent stay with us. The team and I are thrilled to learn about your memorable stay with us, we sincerely apologize for any inconvenience caused by the DSTV, this has been noted and the team will look into this accordingly. We sincerely hope to welcome you back again in the near future.Kind Regards
10/10 Excelente
Serwaa
26 dic. 2023
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
I really like the people that worked here. So nice and they looked out for me.
Serwaa
Se hospedó 2 noches en diciembre de 2023
Respuesta de Theunie Marais - General Manager el 27 dic. 2023
Dear SerwaaThank you very much for taking the time to review the Onyx after your recent stay with us. We are thrilled to learn that you enjoyed your stay and that the dedicated Onyx Team took such good care of you. We sincerely hope to welcome you back again in the near future.Kind Regards
10/10 Excelente
TaeSeong
Viajó por negocios
18 dic. 2023
Le gustó: Limpieza, comodidad de la habitación
TaeSeong
Se hospedó 4 noches en diciembre de 2023
Respuesta de Theunie Marais - General Manager el 19 dic. 2023
Dear TaeSeongThank you very much for taking the time to review The Onyx after your recent stay with us. The team and I are thrilled to learn about your memorable stay with us and we sincerely hope to welcome you back again in the near future.Kind Regards
10/10 Excelente
Jiwoon
14 dic. 2023
Jiwoon
Se hospedó 2 noches en diciembre de 2023
Respuesta de Theunie Marais - General Manager el 16 dic. 2023
Dear JiwoonThank you very much for taking the time to review The Onyx after your recent stay with us. The team and I are thrilled to receive your rating and learn more about your stay with us. We sincerely hope to welcome you back again in the near future.Kind Regards
10/10 Excelente
Matteo
Viajó con su familia
13 dic. 2023
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Matteo
Se hospedó 6 noches en diciembre de 2023
Respuesta de Theunie Marais - General Manager el 13 dic. 2023
Dear MatteoThank you very much for taking the time to review the Onyx after your recent stay with us. The team and I are thrilled to learn about your memorable stay with us and we sincerely hope to welcome you back again in the near future.Kind Regards
10/10 Excelente
Beerose
Viajó en grupo
12 dic. 2023
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
The place is very clean.
Beerose
Respuesta de Theunie Marais - General Manager el 6 feb. 2024
Dear BeeroseThank you very much for taking the time to review The Onyx after your recent stay with us. The team and I are thrilled to learn about your memorable stay with us and we sincerely hope to welcome you back again in the near future.Kind Regards
10/10 Excelente
Giselle
11 dic. 2023
Giselle
Se hospedó 1 noche en diciembre de 2023
Respuesta de Theunie Marais - General Manager el 12 dic. 2023
Dear GiselleThank you very much for taking the time to review The Onyx. The team and I are thrilled to learn about your memorable stay with us and we sincerely hope to welcome you back again in the near future.Kind Regards
10/10 Excelente
Jacques
7 dic. 2023
Jacques
Se hospedó 5 noches en noviembre de 2023
Respuesta de Mukhtar el 11 dic. 2023
Dear Jacques, Thank you for taking the time out to review the Onyx Apartment Hotel. We are extremely grateful for the positive rating. See you on your next visit. Kindest Regards, Mukhtar
10/10 Excelente
Zhi Feng Sherman
4 dic. 2023
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Its a good area. Was at cape town for a work conference. Love the pool and the friendly people working in the hotel. Good bar area too. I definitely enjoyed my stay. Its near V&A and its only 5-10mins uber ride. They have good restaurants from MKT and Yu.
Zhi Feng Sherman
Se hospedó 8 noches en noviembre de 2023
Respuesta de Theunie Marais - General Manager el 5 dic. 2023
Dear Zhi FengThank you very much for taking the time to review The Onyx after your recent stay with us. The team and I are thrilled to learn about your memorable stay with us. We sincerely hope to welcome you back again in the near future.Kind Regards
10/10 Excelente
jie, Louisville
Viajó con su pareja
2 dic. 2023
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Staff are very nice, breakfast is great, room is clean, location to the Convention center is good
jie
Se hospedó 6 noches en noviembre de 2023
Respuesta de Theunie Marais -General Manager el 5 dic. 2023
Dear JieThank you very much for taking the time to review The Onyx after your recent stay. We are thrilled to learn about your memorable stay with us and that the dedicated team took such good care of you. We sincerely hope to welcome you back again in the near future.Kind Regards
10/10 Excelente
Cliente verificado
Viajó por negocios
2 dic. 2023
Le gustó: Limpieza, comodidad de la habitación
매우 훌륭한 숙소
컨벤션센터에서 매우 근접해서 위치한 숙소입니다. 매우 모던하고 깔끔합니다. 부엌도 기본적인 조리가 가능할 정도로 갖추어져 있고, 조식도 메뉴를 주문하지 않고 기본만 먹어도 충분할 정도로 잘 제공됩니다. 거실이 따로 있어 공간도 매우 넓습니다.
Cliente verificado
Se hospedó 3 noches en noviembre de 2023
Respuesta de Theunie Marais - General Manager el 5 dic. 2023
Dear Valued GuestThank you very much for taking the time to review the Onyx. We are thrilled to receive your feedback and learn about your memorable stay with us. We sincerely hope to welcome you back again for another memorable stay.Kind Regards
8/10 Bueno
Tanaya
Viajó con su pareja
25 nov. 2023
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
We stayed for 4 nights at the Onyx. The room was modern and spacious with good amenities - particularly the large fridge/freezer! It would have been useful to have a few more powerpoints/universal adaptors, like most other hotels we have stayed in.
Staff were friendly and helped us with dinner reservations. Housekeeping cleaned our dishes for us, however the only negative was that they did not replace our coffee and between having one in the afternoon and wanting another in the morning; we didn’t have enough.
Our room was located 2 floors above the bar and the first night it was rather noisy. The information provided told us the bar would close after 10 however there was still noise. Walls between rooms must also be thin and we had some loud neighbours.
Tanaya
Se hospedó 4 noches en noviembre de 2023
Respuesta de Mukhtar el 27 nov. 2023
Dear Tanaya, We appreciate you taking the time out to share your experience with us. Thank you for the valued feedback, as this helps us identify areas which need potential improving. Thank you for the review. Kindest Regards, Mukhtar