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Opiniones sobre Harbouredge Apartments

Harbouredge Apartments
10 Hospital Street, De Waterkant, Cape Town, Western Cape

Opiniones

8,2

Muy bueno

Evaluación: 10 - Excelente. 129 de 363 opiniones" "
Evaluación: 8 - Bueno. 151 de 363 opiniones" "
Evaluación: 6 - Aceptable. 54 de 363 opiniones" "
Evaluación: 4 - Mediocre. 18 de 363 opiniones" "
Evaluación: 2 - Terrible. 11 de 363 opiniones" "

8,4/10

Limpieza

8,2/10

Personal y atención

7,6/10

Servicios

8,2/10

Estado de la propiedad e instalaciones

Opiniones

8/10 Bueno

Pablo

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en diciembre de 2019

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
El hotel está maravilloso, la zona es muy buena durante el día, en la noche hay personas indigentes durmiendo la cercanía ..., Pero el problema grande es que las habitaciones no tienen aire acondicionado. El aire acondicionado del área social, cocina y comedor es maravilloso. Pero la habitación no tiene aire acondicionado .
Se hospedó 3 noches en abril de 2018
Respuesta de Robyn Noel, Guest Services Manager el 16 abr. 2018
Good Day, thank you for taking the time to review your stay with us! We are happy to hear that you enjoyed your stay and hope that we get to welcome you on a return visit. Best Regards

8/10 Bueno

Guillermo Horacio

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Hermoso dpto., pero de noche parece inseguro
El departamento muy lindo y cómodo. Muy limpio. En ese sentido, excelente. Pero, si bien estábamos poco dentro, pedimos varias veces que nos arreglen la caja de seguridad y nos prometieron que lo harían, pero nunca lo hicieron. En otro orden de ideas, parece cerca del Waterfront, pero hay que dar una vuelta para llegar, porque está encajonado por la autopista. No recomendable andar de noche por allí. Muy oscuro y peligroso. Una noche se nos acercaron dos hombres pidiendo dinero muy insistidores y pensamos que nos podían robar.... tuvimos suerte que cerca habíamos cruzado a un policía y lo llamamos. NO ANDAR SOLOS DE NOCHE!!!
Se hospedó 4 noches en octubre de 2017
Dear Guilermo Horacio, Thank you for taking the time to review your stay with us! We are happy to hear that you enjoyed your stay with us and apologize that the safe was not attended to in a timous manner. We will address this with our team so as to ensure we are able to meet our guests request. Best regards, Robyn Noel Guest Services Manager

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
bien
bien
Respuesta de General Manager el 31 ago. 2016
Dear Valued Guest Thank you for staying with us at Harbouredge. It was a pleasure hosting you. We are delighted that you rated us so highly and we look forward to hosting you again soon. Kind Regards Warren Ndlovu

4/10 Mediocre

Cliente verificado

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación

8/10 Bueno

Johan

Le gustó: Limpieza, personal y atención, comodidad de la habitación
Buen Hotel
El Hotel Esta muy bueno solo tiene que mejorar el Internet de los cuartos aunque tiene la posibilidad de un lobby de negocio con Internet ilimitado donde puedes trabajar a gusto.

10/10 Excelente

Suveer

Le gustó: Limpieza, comodidad de la habitación
Se hospedó 5 noches en diciembre de 2020

10/10 Excelente

Londeka

Le gustó: Limpieza, comodidad de la habitación
Se hospedó 3 noches en diciembre de 2020

10/10 Excelente

Nkululeko

Viajó en grupo
Le gustó: Limpieza, comodidad de la habitación
Se hospedó 3 noches en octubre de 2020

8/10 Bueno

Samuel

Le gustó: Limpieza, comodidad de la habitación
nice
I like it
Se hospedó 2 noches en septiembre de 2020
Respuesta de Senior Host el 29 sept. 2020
Good day Thank you so much for staying with us. We appreciate the feedback an look forward to welcoming you again soon. Warm Regards Senior Host

10/10 Excelente

EDUARDO

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 5 noches en marzo de 2020

8/10 Bueno

Shruti

Le gustó: Personal y atención, estado de la propiedad e instalaciones
The reception staff were helpful, cleaning of rooms could be better and bed a little more comfortable. But overall a good and comfortable stay.
Se hospedó 5 noches en febrero de 2020

4/10 Mediocre

Cliente verificado

No le gustó: Limpieza, servicios
Front office staff were unfriendly and unhelpful.
Se hospedó 8 noches en febrero de 2020

10/10 Excelente

Cliente verificado

Viajó con su pareja, Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Checking in was a pain because i had a 3 BR reservation which I confirmed the day before; however upon checking in they changed my reservation to a 2 BR & studio. Please note that the BR do not have ACs but portable units were provided. We stayed in Room 508 which is the 2 BR & 510 which is the studio. Both rooms were perfect, ample space, clean & stocked with lots of plates, cups & utensils, washer, dryer, microwave, toaster & big refrigerator. The outside balcony has a view of table mountain & the balcony from the room has a view of the city. These units were home away from home. The security was great at the hotel. However the area can be a bit sketchy at night but we still felt safe. We used uber to go everywhere. There is a Spar supermarket which is a 5 minute walk. We will definitely stay here again. We loved staying here.
Se hospedó 4 noches en febrero de 2020

4/10 Mediocre

Ryan

Viajó por negocios
Le gustó: Limpieza, comodidad de la habitación
No le gustó: Personal y atención
Poor timings, no service help
My main disappointment with this hotel was the staff and there service. I was in town for a meeting the same day as check in and had sent 2emails the week before asking for early check-in if possible so I could refresh after my flight before the meeting. Arrived at 12pm 2 hours before check-in, they couldn't get me in early. Came back at check-in time, my room was still not ready. Even though I had explained to them 2 hours previously I had an appointment at 3pm I needed to be at. Didn't get into the room untill almost 2:20pm. My blind in the bathroom didn't close so had to put a towel up for privacy to shower. My welcome note was addressed to another person. The hotel is comfortable enough location is close to city but would not stay again due to there inability to help out.
Se hospedó 1 noche en febrero de 2020

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Apartment has everything except location
Hospital street is easy for taxis to find – about R280 from the airport in a metered taxi but check in is strange and involves completing questions on an electronic pad. Guests are issued with a thob to get through the security gate next to the guards and to activate the lifts. Lock on the front door meant it had to be slammed to be closed. Apartment had everything from a bed area with sort of bed side cabinets and a desk to a kitchen with all the appliances, fridge, microwave and a washing machine, tea and coffee making, a dining table, sofa, armchairs and a TV, reliable wifi and a balcony with blinds and controllable air-conditioning. Bathroom was adequate with all toiletries other than teeth and shaving provided. A noticeable downside though was the glass panel in the bathroom door that faces directly onto the bed area. However checkout is far too early at 10am, and I both got called by reception and had the cleaners banging on my door to get me out on time. Luggage is stored behind the security guard’s area and the hotel can provide pre-booked taxis for a premium (R350). There’s nothing in this area of town, and it takes at least 10 minutes to walk to the train station and 15 to walk to the waterfront area. You also need to be careful of the nearby backstreets as some didn’t feel or smell safe. Nice apartments, but not a nice area and checkout is too early.
Se hospedó 1 noche en febrero de 2020

8/10 Bueno

G J

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en febrero de 2020

2/10 Terrible

Andrew, Canada

Viajó en grupo
No le gustó: Limpieza, servicios
Don,t be fooled by the photos of luxurious rooms. The place is porly managed and badlly maintained. . I was stuck in the elevator for over half an hour. Pitch dark, the only button that worked was the alrrm and no hotel staff responded to that. Then when i did get out they tried to tell me it was my fault. They refused to give our party of five more than two keys so we left them at the front desk when we went out, but that is only manned till midnight, and they couldn.t find them when we got back. Add windows that blow open in the wind because the latches are broken, lights that won.t come on, appliances that are not even wired in. Do yorself a favour and find somewhere else to stay.
Se hospedó 1 noche en enero de 2020

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicios
Se hospedó 2 noches en enero de 2020

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2019

4/10 Mediocre

tragasen

Viajó con su familia
No le gustó: Limpieza, personal y atención
Se hospedó 2 noches en diciembre de 2019

4/10 Mediocre

Soren

Se hospedó 2 noches en diciembre de 2019

8/10 Bueno

Benjamin

Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
All is good. Just that is along the highway and is noisy.
Se hospedó 2 noches en diciembre de 2019

6/10 Aceptable

Yusuf

Viajó con su familia
No le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
Sub standard accommodation
Apartment Wes very basic Towels were all ways a problem to get Access in n out was a nightmare as we were 6 adults n we had two sets of keys .cell phonee was stolen not found
Se hospedó 5 noches en diciembre de 2019

10/10 Excelente

Cliente verificado

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excelente localização, ótima hospedagem
Foi muito boa a estadia, lugar bem localizado, próximo ao Waterfront, vista para o porto.. Tudo muito agradável. Tivemos um problema com a internet, mas em poucos minutos já foi resolvida pela equipe do hotel..
Se hospedó 5 noches en diciembre de 2019

6/10 Aceptable

Andrew

Viajó por negocios
Le gustó: Personal y atención
Se hospedó 2 noches en noviembre de 2019

6/10 Aceptable

Cliente verificado

Se hospedó 2 noches en noviembre de 2019

6/10 Aceptable

Cliente verificado

Se hospedó 2 noches en noviembre de 2019

10/10 Excelente

Stefan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Es war unsere erste Unterkunft nach unserer Ankuft in Kapstadt, sie liegt sehr nahe an der Worterfront und ist gut und sicher zu Fuss zu erreichen. Es ist ein sehr modernes 1 Zimmerarpartment und sehr sauber , eine Küchenzeile bietet die Möglichkeit sich selbst zu versorgen. Ein überdachter Balkon ermöglicht zu rauchen und draussen zu sitzen trotz Wind und Regen. Eine sehr laute Strasse führt direkt am Haus vorbei , was aber im Bett nicht zuhören war, nur wenn man auf dem Balkon sass. Wir haben uns mega wohlgefühlt und kommen gerne wieder.
Se hospedó 3 noches en octubre de 2019
Respuesta de Allison el 18 nov. 2019
Dear Stefan, I am very happy to hear that you enjoyed your stay. We look forward to welcoming you back in the future. Allison

8/10 Bueno

Cliente verificado

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The rooms were spacious and very clean. It would be good if they could provide as standard some USB ports for charging devices or some international plug sockets to cater for international travellers.
Se hospedó 3 noches en noviembre de 2019
Respuesta de Allison el 18 nov. 2019
Thank you for choosing our establishment, we are happy to hear that you enjoyed your stay. We take note of the sockets and looking into it. Regards Allison

8/10 Bueno

Michelle

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Friendly, helpful staff. Neat and clean.
Se hospedó 1 noche en octubre de 2019
Respuesta de Allison el 14 oct. 2019
Dear Michelle, Thank you for your review and for choosing our establishment. I am happy that you enjoyed your stay and look forward to having you again as a guest. Regards Allison

8/10 Bueno

Gary

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en septiembre de 2019
Respuesta de Allison el 1 oct. 2019
Dear Gary Thank you for your candid feedback. I am very sorry to hear that your stay at the establishment was not up to par. Please note that this information has been passed on to our concerned staff. Despite this, we hope to be able to welcome you back on a return visit Kind regards Allison

10/10 Excelente

Haitham

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en agosto de 2019
Respuesta de Allison el 11 sept. 2019
Dear Haitham Aloufi, Thank you for your review and for choosing our establishment. I am happy that you enjoyed your stay and look forward to having you again as a guest. Regards Allison

6/10 Aceptable

FLIGHT

Le gustó: Limpieza, personal y atención
Really nice stay.
The lady who checked as in was great! Made a such an effort and had a good laugh with, one of the best receptionist I have dealt with ever in my 17 years of travel. Kitchen had almost no glasses - had to wait 45 minutes to get some. Whatsapp number for emergency/contact does not work at all. Had to walk down to reception to request glasses/services. Shower in main bedroom was very poor (pressure) and the bedding does not fit the size of the bed. Its like a queen duvet on a king bed. The front door you have to slam to get open or closed, and there was no dish clothes/towels or anything to wash dishes with/clean after yourself if required. Apart from that the apartment is great. Really good size, stunning kitchen, and not so noisy as expected. The blinds is an issue especially as all the rooms were on the road so you could barely sleep as the rooms are so lit up - so a good idea would be to get blinds that is of good quality and can close. The balcony area was nice to open up and the building itself was quite peaceful, very clean and we never felt unsafe. So overall really good stay, staff was more then happy to assist where there was an issue.
Se hospedó 1 noche en agosto de 2019
Respuesta de Allison el 3 sept. 2019
Dear Guest We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to management. We do hope you give us another chance as we will definitely improve our services. Regards Your Host Allison

10/10 Excelente

Jenny

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great place
Lovely place to stay. This my third or forth time staying at Harbouregdge Apartments. The hospitality is excellent. Very Clean. Highly professional management.
Se hospedó 3 noches en julio de 2019
Respuesta de Allison el 26 ago. 2019
Dear Jenny, Thank you for making our establishment your Home from Home when you're in Cape Town. As always, don't hesitate to let us know if you're visiting again soon. Our staff is always ready to help you with anything. Thank you and take care Regards Allison

8/10 Bueno

Cliente verificado

Se hospedó 4 noches en julio de 2019
Respuesta de Allison el 26 ago. 2019
Dear Valued Guest, Thank you for your review and for choosing our establishment. We look forward to having you again as a guest. Regards

8/10 Bueno

Cliente verificado

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Fijn ruim appartement, van alle gemakken voorzien.
Se hospedó 3 noches en julio de 2019
Respuesta de Allison el 26 ago. 2019
Dear Valued Guest Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Please do call us if there is anything we can help you with.

10/10 Excelente

Maria Luiza

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Ótimo custo beneficio e localização.
Espaçoso e moderno apartamento em local próximo de carro do Waterfront ( 5/10 min), 2 quartos, dois banheiros, cofres, cozinha bem equipada para uma boa estadia. Ar condicionado e disponibilidade de aquecedores para à época de frio. Prédio de apartamentos com segurança e bom atendimento dos funcionarmos na recepção. Restaurante bem próximo. Não exploramos os arredores para saber se existiam mercados próximos, mas é possível ir a pé ao waterfront ( 20/30min).
Se hospedó 6 noches en julio de 2019
Respuesta de Allison el 22 ago. 2019
Dear Maria, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Please do call us if there is anything we can help you with.

4/10 Mediocre

Cliente verificado

Se hospedó 2 noches en agosto de 2019

8/10 Bueno

Mogamat Fazel

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
No cleaning service or towel change during my stay
Se hospedó 2 noches en julio de 2019
Respuesta de Allison el 26 ago. 2019
Dear Mogamat Thank you for your candid feedback. I am very sorry to hear that your stay at the establishment was not up to par. Please note that this information has been passed on to our concerned staff. Despite this, we hope to be able to welcome you back on a return visit Regards Allison

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios
Se hospedó 4 noches en julio de 2019
Respuesta de Allison el 26 ago. 2019
Dear Valued Guest Thank you for your review and for choosing our establishment. We look forward to having you again as a guest Regards

6/10 Aceptable

christophe

Le gustó: Comodidad de la habitación
No le gustó: Limpieza, personal y atención
Très bel apt, ménage médiocre, très bruyant
Très bel appartement, avec parking. Tout pourrait être parfait, mais nettoyage quotidien médiocre. 3 jours sans savon, malgré mes demandes, sol pas fait, donc très sale...... Ultra bruyant. je n'aurai pas réglé d'avance je n'y serai resté qu'une nuit. En plus concession Harley Davidson, juste au pied de l'immeuble Wifi, ne cesse de couper
Se hospedó 8 noches en mayo de 2019
Respuesta de GSM el 21 may. 2019
Thank you for your comments. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. Thank you for staying with us, and we look forward to another chance to serve you. Guest Services Manager

10/10 Excelente

YI-WEI

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Nice hotel
Very nice and comfortable! Best choice when you stay in Capetown
Se hospedó 2 noches en mayo de 2019
Respuesta de GSM el 17 may. 2019
Dear valued Guest, Thank you for choosing Home from Home as your preferred holiday destination. We appreciate you feedback and trust you had a pleasant and safe journey home. Guest Services Manager

8/10 Bueno

EW

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nice and efficient
Very nice and efficient, but a bit noisy. Recommend milk for the coffee
Se hospedó 2 noches en mayo de 2019
Respuesta de GSM el 17 may. 2019
Dear valued Guest, Thank you for choosing Home from Home as your preferred holiday destination. We appreciate you feedback and trust you had a pleasant and safe journey home. Guest Services Manager

6/10 Aceptable

Michele

No le gustó: Estado de la propiedad e instalaciones
2 star - ok for sight seeing trip .
Hotel easy to find , reception and security staff helpful and friendly . My friends 50th birthday and kindly put balloons around room and a cake which was nice touch. Didn’t have rooms cleaned while we were there , had 3 nights . Had two safes which didn’t work , spoke to reception said would sort next day as no one to help , never happened . No plug for hairdryer , have to request one , stayed in 5 air b b always had working hairdryer and plugs. Beds comfy but road very busy so lots if traffic keeping you awake . Apartment bit run down needs refurbished. Doors broken on tumble dryer, and one cupboard carpets dirty and quite worn . Ok for couple of days sight seeing .
Se hospedó 3 noches en mayo de 2019
Respuesta de GSM el 17 may. 2019
Dear valued Guest, Thank you for choosing Home from Home as your preferred holiday destination. We appreciate you feedback and trust you had a pleasant and safe journey home. Guest Services Manager

6/10 Aceptable

Cliente verificado

Se hospedó 9 noches en abril de 2019
Respuesta de GSM el 14 may. 2019
Dear valued Guest, Thank you for choosing Home from Home as your preferred holiday destination. We appreciate you feedback and trust you had a pleasant and safe journey home. Guest Services Manager

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 4 noches en abril de 2019
Respuesta de GSM el 17 abr. 2019
Dear valued Guest, Thank you for choosing Home from Home as your preferred holiday destination. We appreciate you feedback and trust you had a pleasant and safe journey home. Guest Services Manager

8/10 Bueno

Guilherme, Caxias do sul

Le gustó: Estado de la propiedad e instalaciones
Bom. Somente isso.
Boa localização, perto de restaurantes. Supermercados e do Waterfront. Oferece garagem coberta. Serviço de limpeza regular. Não recebi a garrafa de vinho conforme dizia na descrição. Um pouco barulhento à noite por estar localizado em uma região de grande tráfego e as janelas não terem isolamento acústico. Em outros apartamentos que aluguei, sempre havia à disposição produtos de linpeza para lavar louça e a roupa, esse não tinha.
Se hospedó 7 noches en marzo de 2019
Respuesta de GSM el 16 abr. 2019
Dear valued Guest, Thank you for choosing Home from Home as your preferred holiday destination. We appreciate you feedback and trust you had a pleasant and safe journey home. Guest Services Manager

10/10 Excelente

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Harbouredge is in an excellent location. Perfect for the waterfront with all the lovely restaurants and museums. Also very close to the arty Cape Quarter lifestyle centre and the colourful Bo Kaap area. The staff at Harbouredge could not have been more lovely and helpful. A great place to stay.
Se hospedó 3 noches en abril de 2019
Respuesta de GSM el 16 abr. 2019
Dear valued Guest, Thank you for choosing Home from Home as your preferred holiday destination. We appreciate you feedback and trust you had a pleasant and safe journey home. Guest Services Manager

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza
Solid Apartment of reasonable size. Further from the waterfront than we anticipated
Se hospedó 4 noches en marzo de 2019
Respuesta de GSM el 16 abr. 2019
Dear valued Guest, Thank you for choosing Home from Home as your preferred holiday destination. We appreciate you feedback and trust you had a pleasant and safe journey home. Guest Services Manager