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Opiniones sobre Canal Quays Luxury Apartments

4 out of 5
Canal Quays Luxury Apartments
1 Lower Long Street, Roggebaai Canal, Cape Town, Western Cape

Opiniones

8,4

Muy bueno

Evaluación: 10 - Excelente. 94 de 235 opiniones" "
Evaluación: 8 - Bueno. 103 de 235 opiniones" "
Evaluación: 6 - Aceptable. 25 de 235 opiniones" "
Evaluación: 4 - Mediocre. 7 de 235 opiniones" "
Evaluación: 2 - Terrible. 6 de 235 opiniones" "

8,8/10

Limpieza

8,2/10

Personal y atención

8,6/10

Servicios

8,6/10

Estado de la propiedad e instalaciones

Opiniones

10/10 Excelente

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Impecable, todo funcionó en forma muy eficiente y cordial
Se hospedó 2 noches en febrero de 2019
Respuesta de GSM el 1 mar. 2019
Dear valued Guest, Thank you for choosing Home from Home as your preferred holiday destination. We appreciate you feedback and trust you had a pleasant and safe journey home. Guest Services Manager

10/10 Excelente

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Buena ubicación y muy fácil registrarse y salir. Excelente tamaño de habitación.
Se hospedó 1 noche en febrero de 2019
Respuesta de GSM el 1 mar. 2019
Dear valued Guest, Thank you for choosing Home from Home as your preferred holiday destination. We appreciate you feedback and trust you had a pleasant and safe journey home. Guest Services Manager

8/10 Bueno

SIMPHIWE

Le gustó: Limpieza
Se hospedó 1 noche en junio de 2021
Respuesta de Your Host el 2 jul. 2021
Dear Valued Guest Thank you for giving us a perfect rating and for recommending our establishment to other travelers. I'm sure our entire staff enjoyed catering to your needs as much as you enjoyed your stay!

8/10 Bueno

SIMPHIWE

Le gustó: Limpieza, comodidad de la habitación
Safety n comfort
Secured n comfortable
Se hospedó 6 noches en junio de 2021
Respuesta de Your Host el 2 jul. 2021
Dear Valued Guest I appreciate your positive feedback. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us.

10/10 Excelente

Aneeqah

Le gustó: Limpieza, comodidad de la habitación
Se hospedó 1 noche en mayo de 2021
Respuesta de Your Host el 2 jul. 2021
Dear Valued Guest. Thank you for your review and for choosing our establishment. I am happy that you enjoyed your stay and look forward to having you again as a guest.

8/10 Bueno

Hendrik

Le gustó: Limpieza, comodidad de la habitación
The kitchen utensils were a bit wanting; had to ask a couple of times for washing up cloth/sponge. And getting a flat sheet was a challenge - duvet was far too hot. Otherwise great!
Se hospedó 13 noches en diciembre de 2020

10/10 Excelente

Ismail

Le gustó: Limpieza, comodidad de la habitación
Se hospedó 6 noches en diciembre de 2020

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, comodidad de la habitación
Se hospedó 2 noches en diciembre de 2020

8/10 Bueno

David

Viajó por negocios
Le gustó: Limpieza, comodidad de la habitación
Se hospedó 4 noches en noviembre de 2020
Respuesta de Your Host el 17 nov. 2020
Dear Valued Guest I appreciate your positive feedback. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us.

10/10 Excelente

Johnpaul obinna

Se hospedó 1 noche en noviembre de 2020

8/10 Bueno

Kent

Viajó por negocios
Le gustó: Limpieza, comodidad de la habitación
The stay was awesome. The only downside was being told i cannot have visitors at all.
Se hospedó 7 noches en agosto de 2020

10/10 Excelente

Kunal

Viajó por negocios
Le gustó: Limpieza, comodidad de la habitación
Se hospedó 2 noches en julio de 2020

10/10 Excelente

Stephanie

Viajó en grupo
Le gustó: Limpieza, comodidad de la habitación
Definitely recommended!
Very pleased with our stay here. The best part of our stay was the service we received from the lady who runs the front desk (I am upset with myself for not remembering her name, and I asked too). She responded to all of our questions and requests with lightning speed and went above and beyond to answer our questions and put us in contact with other great professionals, tours and guides around Cape Town. She recommended great hotel transfer drivers, day tour guides, restaurants and even helped us with shopping. Well located (walkable to waterfront, downtown etc). Easy über rides to all locations. Property was in great condition. Did not use the pool area as we were busy exploring Capetown. Housekeeping, front desk & security were great.
Se hospedó 7 noches en febrero de 2020

8/10 Bueno

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent for longer term stays as it has a full kitchen, a large space and a washer and dryer. It's just outside of the cape town tourist area but it's very walkable to get there. good proximity to the rest of cape town, too.
Se hospedó 7 noches en marzo de 2020

8/10 Bueno

Jennifer

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Overall we had a great vacation and experience. However the washer and dryer did not work properly. The beds are extremely hard and uncomfortable. And the pictures on the website made the apartment and the pool look a lot larger than they actually were.
Se hospedó 11 noches en febrero de 2020
Respuesta de Your Host Marco el 9 mar. 2020
Dear Valued Guest We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to management. We do hope you give us another chance as we will definitely improve our services.

10/10 Excelente

Niclas

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
10/10
Superbra lägenhet 👍👍👊
Se hospedó 7 noches en febrero de 2020
Respuesta de Your Host Marco el 4 mar. 2020
Dear Valued Guest Thank you for giving us a perfect rating and for recommending our establishment to other travelers. I'm sure our entire staff enjoyed catering to your needs as much as you enjoyed your stay!

10/10 Excelente

Hayley, U.K.

Viajó con su familia y niños pequeños, Viajó en grupo
Le gustó: Limpieza, servicios
The property was spacious and had great outside space for us for when we were chilling around the apartment. A cleaner came in most days and changed towels when necessary.The location is very close to all amenities in the area. Great place to stay will definitely be coming back 😁🇿🇦
Se hospedó 9 noches en febrero de 2020
Respuesta de Your Host Marco el 4 mar. 2020
Dear Valued Guest Thank you for giving us a perfect rating and for recommending our establishment to other travelers. I'm sure our entire staff enjoyed catering to your needs as much as you enjoyed your stay!

10/10 Excelente

Rob, Wolverhampton

Viajó con su pareja
Le gustó: Limpieza, servicios
Fantastic location beautifully kept property with secure underground parking
Se hospedó 10 noches en febrero de 2020
Respuesta de Your Host Marco el 4 mar. 2020
Dear Valued Guest Our locations is definitely one of the things we are very proud of about our establishment. We are so lucky to have a property in the heart of Cape Town and a very strategic location that brings our guest just a few steps away from must-see attractions and modern-day conveniences.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicios
Der Weg zur Waterfront müsste besser sein könnte weiter ausgebaut werden.
Se hospedó 6 noches en febrero de 2020
Respuesta de Your Host Marco el 4 mar. 2020
Dear Valued Guest Thank you for your review and for choosing our establishment. I am happy that you enjoyed your stay and look forward to having you again as a guest.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicios
Se hospedó 21 noches en enero de 2020
Respuesta de Your Host Marco el 17 feb. 2020
Dear Valued Guest I appreciate your positive feedback. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us. Your Host

10/10 Excelente

Colin&Chris, England

Viajó con su pareja
Le gustó: Limpieza, servicios
The managers took the trouble to email me in advance of our arrival, giving full instructions for check-in. The building has its own car park and security, is well maintained and spotlessly clean. The apartment was absolutely superb, fully equipped and cleaned for us on a daily basis. It is situated just 15 minutes walk from the V&A Waterfront, and about the same if you wanted to walk down to Lord Street. I will definitely book this again when I return.
Se hospedó 4 noches en enero de 2020
Respuesta de Your Host Marco el 7 feb. 2020
Dear Valued Guest Thank you for giving us a perfect rating and for recommending our establishment to other travelers. I'm sure our entire staff enjoyed catering to your needs as much as you enjoyed your stay!

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 12 noches en enero de 2020
Respuesta de Your Host Marco el 5 feb. 2020
Dear Valued Guest Thank you for your review and for choosing our establishment. I am happy that you enjoyed your stay and look forward to having you again as a guest.

8/10 Bueno

R A

Viajó por negocios
Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Very modern and convenient
Delightful modern comfortable apartment with safe garage provision, wifi and kitchen. Really lovely. A few issues this time (I have stayed before and would go again). Someone else parked in our parking bay - but we were soon reallocated another. Good wifi in the living room, but slow connection in the bedroom.
Se hospedó 11 noches en enero de 2020
Respuesta de Your Host Marco el 7 feb. 2020
Dear Valued Guest Thank you for giving us a perfect rating and for recommending our establishment to other travelers. I'm sure our entire staff enjoyed catering to your needs as much as you enjoyed your stay!

10/10 Excelente

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Closed to the waterfront. With 24h save guard! Quick check in an nice employee in the office. One point is the noise in the nicht ( close to the highway if the bedroom on the east side.
Se hospedó 7 noches en enero de 2020
Respuesta de Your Host Marco el 22 ene. 2020
Dear Valued Guest Thank you for giving us a perfect rating and for recommending our establishment to other travelers. I'm sure our entire staff enjoyed catering to your needs as much as you enjoyed your stay!

10/10 Excelente

Mothipitla

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Awesome stay
The apartment was definitely a home away from home. Spacious and very clean. Everything about it felt homely. Very convenient location. Close to amenities. The Uber was cheap and check in was very easy. We had everything we needed in the apartment.
Se hospedó 4 noches en diciembre de 2019
Respuesta de Your Host Marco el 6 ene. 2020
Dear Valued Guest Thank you for giving us a perfect rating and for recommending our establishment to other travelers. I'm sure our entire staff enjoyed catering to your needs as much as you enjoyed your stay!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It's was a nice spacious accommodation. Also liked the staff
Se hospedó 3 noches en diciembre de 2019
Respuesta de Your Host Marco el 9 dic. 2019
Dear Valued Guest Thank you for giving us a perfect rating and for recommending our establishment to other travelers. I'm sure our entire staff enjoyed catering to your needs as much as you enjoyed your stay!

10/10 Excelente

Lesedi

Se hospedó 1 noche en noviembre de 2019

10/10 Excelente

Cliente verificado

Se hospedó 5 noches en noviembre de 2019
Respuesta de Your Host Marco el 3 dic. 2019
Dear Valued Guest Thank you for giving us a perfect rating and for recommending our establishment to other travelers. I'm sure our entire staff enjoyed catering to your needs as much as you enjoyed your stay!

10/10 Excelente

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Fantastic place to stay, a modern, clean apartment. The staff were very friendly and the lady who cleaned our apartment was amazing!
Se hospedó 1 noche en noviembre de 2019
Respuesta de Your Host Marco el 21 nov. 2019
Dear Valued Guest Thank you for giving us a perfect rating and for recommending our establishment to other travelers. I'm sure our entire staff enjoyed catering to your needs as much as you enjoyed your stay!

8/10 Bueno

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The apartment was very spacious, overlooking canal, clean and very comfortable. The property had a small pool which we didn't get to use. About 15 min walk to V & A Waterfront...great in the day but in evening after 7pm the gate which provides access to walking distance of waterfront is locked. This means if you wanted to walk back at night there was an extra 15 mins walk to go round the long way into the property and via a walkway that didn't feel 100 percent safe. This meant you were forced to get a taxi. Shame as the apartments are otherwise very good.
Se hospedó 4 noches en octubre de 2019
Respuesta de Your Host Marco el 21 nov. 2019
Dear Valued Guest Thank you for your review and for choosing our establishment. I am happy that you enjoyed your stay and look forward to having you again as a guest.

10/10 Excelente

Sunday

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
It was lovely
Se hospedó 2 noches en octubre de 2019
Respuesta de Your Host Marco el 13 nov. 2019
Dear Valued Guest Thank you for giving us a perfect rating and for recommending our establishment to other travelers. I'm sure our entire staff enjoyed catering to your needs as much as you enjoyed your stay!

8/10 Bueno

ANTHONY

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en octubre de 2019
Respuesta de Your Host Marco el 13 nov. 2019
Dear Valued Guest Thank you for your review and for choosing our establishment. I am happy that you enjoyed your stay and look forward to having you again as a guest.

10/10 Excelente

Daniel

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Good
Good, clean, central
Se hospedó 1 noche en octubre de 2019
Respuesta de Marco el 9 oct. 2019
Dear Valued Guest Thank you for giving us a perfect rating and for recommending our establishment to other travelers. I'm sure our entire staff enjoyed catering to your needs as much as you enjoyed your stay! Your Host

8/10 Bueno

Anthony

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Friendly convenient with all mod cons
Se hospedó 6 noches en septiembre de 2019
Respuesta de Your Host Marco el 1 oct. 2019
Dear Valued Guest Thank you for your review and for choosing our establishment. I am happy that you enjoyed your stay and look forward to having you again as a guest. Your Host

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 6 noches en agosto de 2019
Respuesta de Your Host Marco Nefdt el 27 ago. 2019
Dear Valued Guest Thank you for your review and for choosing our establishment. I am happy that you enjoyed your stay and look forward to having you again as a guest.

6/10 Aceptable

Bernard

Le gustó: Limpieza, personal y atención
No hot water in the apartment
Se hospedó 1 noche en agosto de 2019
Respuesta de Your Host Marco el 27 ago. 2019
Dear Valued Guest We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to management. We do hope you give us another chance as we will definitely improve our services.

8/10 Bueno

ANTHONY

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en julio de 2019
Respuesta de Marco el 24 jul. 2019
Dear Valued Guest Thank you for your review and for choosing our establishment. I am happy that you enjoyed your stay and look forward to having you again as a guest. Your Host

6/10 Aceptable

Feras

Le gustó: Estado de la propiedad e instalaciones
No le gustó: Limpieza
Good and bad
I booked the luxury two bedroom suite and it was Good but their regular room are very bad
Se hospedó 4 noches en junio de 2019
Respuesta de Your Host Marco Nefdt el 2 jul. 2019
Dear Valued Guest Thank you for taking the time to write such a detailed review. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all. Furthermore, I will personally supervise that all your other complaints are addressed that everything will be in order on your next visit.

6/10 Aceptable

Feras

No le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
Below expectation
The staff are Good but the facilities and conditions of the rooms are bad
Se hospedó 4 noches en junio de 2019
Respuesta de Your Host Marco Nefdt el 2 jul. 2019
Dear Valued Guest Thank you for your candid feedback. I am very sorry to hear that your stay at the establishment was not up to par. Please note that this information has been passed on to our concerned staff. Despite this, we hope to be able to welcome you back on a return visit.

8/10 Bueno

Lambros

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en junio de 2019
Respuesta de Marco Nefdt el 13 jun. 2019
Dear Valued guest Thank you for your review and for choosing our establishment. I am happy that you enjoyed your stay and look forward to having you again as a guest. General Manager

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Se hospedó 15 noches en mayo de 2019
Respuesta de Marco Nefdt el 13 jun. 2019
Dear Valued Guest Thank you for giving us a perfect rating and for recommending our establishment to other travelers. I'm sure our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Guest Service Manager

10/10 Excelente

CAROLYN

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Stunning apartment and great value for money. Perfectly positioned too. Just missing a dishcloth and sunlight liquid! But would definitely recommend and go back again.
Se hospedó 2 noches en mayo de 2019
Respuesta de Marco Nefdt el 13 jun. 2019
Dear Valued Guest I am glad to hear that you enjoyed your stay with us and that you would recommend us to a friend. We hope to welcome you back to our establishment in the near future. General Manager

10/10 Excelente

Erasmus S M

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Perfect for a CTICC Conference attendee.
The apartment and the serenity of the place makes it ideal for a professional/business visit. My stay was eventless ad very safe and quiet.
Se hospedó 3 noches en mayo de 2019
Respuesta de GSM el 27 may. 2019
Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments, and we are pleased that you found value and hospitality during your stay. Regards, Guest Services Manager

8/10 Bueno

Daleen

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
We had an amazing stay at the Canal Quays, excellent location, and the apartment was comfortable and clean.
Se hospedó 3 noches en mayo de 2019
Respuesta de GSM el 27 may. 2019
Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments, and we are pleased that you found value and hospitality during your stay. Regards, Guest Services Manager

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 3 noches en abril de 2019
Respuesta de GSM el 7 may. 2019
Dear valued Guest, Thank you for choosing Home from Home as your preferred holiday destination. We appreciate you feedback and trust you had a pleasant and safe journey home. Guest Services Manager

8/10 Bueno

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It is quite near to the V & A by walking alongside the canal, takes about 20-25 minutes, however the entrance from the apartments closed at 7pm which we were not made aware of, so you have a little further to walk when closed.
Se hospedó 12 noches en marzo de 2019
Respuesta de GSM el 7 may. 2019
Dear valued Guest, Thank you for choosing Home from Home as your preferred holiday destination. We appreciate you feedback and trust you had a pleasant and safe journey home. Guest Services Manager

10/10 Excelente

Sergey

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Best Rest Ever
Very well situated in the Waterfront.
Se hospedó 1 noche en mayo de 2019
Respuesta de GSM el 7 may. 2019
Dear valued Guest, Thank you for choosing Home from Home as your preferred holiday destination. We appreciate you feedback and trust you had a pleasant and safe journey home. Guest Services Manager

6/10 Aceptable

Marion

Le gustó: Limpieza, personal y atención
We were allocated an apartment in Harbour Bridge and I would certainly not call the apartment luxurious. Blinds had rather large gaps between which allowed a lot of light in. Lots of road noise in the apartment.
Se hospedó 3 noches en abril de 2019
Respuesta de GSM el 29 abr. 2019
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

8/10 Bueno

Ovesh

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en marzo de 2019
Respuesta de GSM el 29 abr. 2019
Dear valued Guest, Thank you for choosing Home from Home as your preferred holiday destination. We appreciate you feedback and trust you had a pleasant and safe journey home. Guest Services Manager

10/10 Excelente

Maureen, Okotoks Canada

Viajó con su pareja, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The location was great could walk to the waterfront and into town and there was the water taxi that took you to waterfront as well very convenient. Apartment was great would have liked to have had a toaster. Also a hair dryer.
Se hospedó 6 noches en marzo de 2019
Respuesta de GSM el 29 abr. 2019
Dear valued Guest, Thank you for choosing Home from Home as your preferred holiday destination. We appreciate you feedback and trust you had a pleasant and safe journey home. Guest Services Manager