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Opiniones sobre Mansions on Pulteney

3.5 out of 5
Mansions on Pulteney
21 Pulteney Street, Adelaide, SA

Opiniones

8,2

Muy bueno

Evaluación: 10 - Excelente. 165 de 464 opiniones" "
Evaluación: 8 - Bueno. 202 de 464 opiniones" "
Evaluación: 6 - Aceptable. 61 de 464 opiniones" "
Evaluación: 4 - Mediocre. 20 de 464 opiniones" "
Evaluación: 2 - Terrible. 16 de 464 opiniones" "

8,4/10

Limpieza

8,4/10

Personal y atención

7,6/10

Servicios

7,4/10

Estado de la propiedad e instalaciones

9,4/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

Daymane

No le gustó: Limpieza
Se hospedó 2 noches en marzo de 2024

6/10 Aceptable

Kim

Viajó por negocios
Le gustó: Limpieza
No le gustó: Comodidad de la habitación
Wifi not working properly
Nice location, nice people, nice apartmemt. The wifi was very weak through and I could most often not use it in the bedroom (my only concern but ignoring)
Se hospedó 7 noches en diciembre de 2023

10/10 Excelente

Susan

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 3 noches en octubre de 2023

10/10 Excelente

Sam

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 3 noches en octubre de 2023

10/10 Excelente

Maurizio

Se hospedó 4 noches en octubre de 2023

10/10 Excelente

Greg

Viajó con su pareja, Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Duty manager must us feel very welcome, location perfect as we could walk to the CBD easily. Parking was good, and we could see our car from our accomodation as the carpark as right opposite our suite.
Se hospedó 3 noches en septiembre de 2023

10/10 Excelente

sharon

Le gustó: Limpieza, comodidad de la habitación
Would stay again
Fabulous position near shopping and restaurants. Great service and apartment was small and basic but very clean and cosy. Would stay again
Se hospedó 3 noches en octubre de 2023

8/10 Bueno

Karen

Le gustó: Limpieza, comodidad de la habitación
Comfortable and well laid out apartment, recently renovated. Great location although can be noisy in morning as in CBD. Easy walk to shops, restaurants etc.
Se hospedó 6 noches en marzo de 2023

10/10 Excelente

Amanda

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Fantastic property in an ideal location for those wanting to be right in the heart of the city. There are restaurants, bars, supermarkets and shopping right on the doorstep. The room was exceptionally clean with a lovely view from the balcony. Staff were very friendly with check in quick and easy. Will definitely stay again!
Respuesta de Simon el 10 feb. 2023
Hi Amanda,So glad you enjoyed your stay. Looking forward to welcoming you again.

2/10 Terrible

Melisa

Viajó con su familia y niños pequeños
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Property was in the CBD. The property was dust,dirty and old.Started having hayfever and asthma issues shortly after we arrived.We called both the property manager and Expedia and no one was willing to help resolve this.I had to endure severe hayfever and asthma throughout my stay and was told to stay till after Xmas which was literally after our holiday.My son who just recently started crawling had to be confined to the cot as the carpets didn’t look clean at all.Not to mention the air conditioner which had so much dust and would make my allergies worse if we switched it on.I am very disappointed with my experience and will never use your services again.
Respuesta de Simon el 31 dic. 2022
Hi Melissa,I'm sorry you didn't enjoy your stay. Your Expedia booking had a strict "non-refundable" term. I did offer you generous terms to cancel on arrival.You booked an exceptionally well priced 3 star "Economy" family apartment. While the furnishings and styling is dated the property is beautifully located, clean with comfortable beds, crisp linen, fluffy towels and exceptional service.We have recently renovated the majority of the apartments. Creating a very special boutique accommodation experience. I'd like to make up for this poor experience. Feel free to reach out directly next time you're looking at accommodation. I would gladly make arrangements personally.Simon - General Manager

10/10 Excelente

Denis

Le gustó: Limpieza, comodidad de la habitación
Great
Amazing spot. Very well located downtown in the city. (Just to need to improve the speed of the internet if you need to work with). All others things were fantastic. Thanks for all
Se hospedó 4 noches en diciembre de 2022
Respuesta de Reception el 23 dic. 2022
Thank you for you for such a positive review. We will pass on your feedback to improve our internet. We hope to see you again in the near future.

10/10 Excelente

Troy

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Property was immaculate & you can't get a better location for shopping & dining
Se hospedó 3 noches en diciembre de 2022
Respuesta de Reception el 23 dic. 2022
Hi Troy, Thank you for your review! We are glad you found our accommodation accommodating for your travel. We hope to see you again in the near future.

10/10 Excelente

Janie

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Fantastic job on refurbishment. Lovely concierge
Respuesta de Reception el 23 dic. 2022
Hi Janie, Thank you for your review! We hope to see you again in the near future.

8/10 Bueno

MICHELLE

Viajó con su pareja, Viajó por negocios
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Disappointed I couldn't extend my stay, even though i requested it prior to check-in, and had to find alternative accommodation for 1 night. Noise at night was a big drawback, both internally and externally
Respuesta de Reception el 23 dic. 2022
Hi Michelle, thank you for your review, we are sorry to hear we were unable to accommodate your request to extend. We hope you were able to find suitable accommodation for your extra night.

10/10 Excelente

Katherine

Viajó por negocios
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
The property is currently being renovated and upgraded. I was in a room that had had some work done but wasn't fully renovated. It was lovely - very spacious, high ceilings, a balcony and a full kitchen. I'll definitely be staying here again.
Se hospedó 2 noches en septiembre de 2022

10/10 Excelente

Helen

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
The hotel staff were so friendly and accommodating.
Se hospedó 3 noches en junio de 2022

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
The Bathroom had a strong unpleasant smell like sewerage
Se hospedó 4 noches en abril de 2022

10/10 Excelente

Anne

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Loved the location of the property, friendliness of the staff thanks Kevin
Se hospedó 2 noches en marzo de 2022

10/10 Excelente

Daniel

Viajó por negocios
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
All good, but basic, but was what I expected.. Though bath very small and not worth paying extra for
Se hospedó 2 noches en febrero de 2022

8/10 Bueno

Suzanne

Le gustó: Limpieza, comodidad de la habitación
Excellent discovery
This is an old building but fully renovated and an excellent price for a one bedroom apartment in the centre of the city. Parking is in a commercial car park immediately across the road but very convenient. The only issue is that the desk isn’t manned and you need to let them know when you will arrive so someone can meet you.
Se hospedó 3 noches en enero de 2022

8/10 Bueno

Kristen

Le gustó: Limpieza, servicios
Se hospedó 4 noches en enero de 2022

10/10 Excelente

Steve

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
The location perfect. The room was clean & tidy however some of the fittings require attention. The bed was comfortable & the shower worked well. Everything we needed
Se hospedó 2 noches en diciembre de 2021

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, comodidad de la habitación
Se hospedó 2 noches en octubre de 2021

10/10 Excelente

Brendan

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Great location, great staff and great facilitird
Se hospedó 3 noches en septiembre de 2021

6/10 Aceptable

Cliente verificado

Viajó con su pareja
No le gustó: Limpieza, estado de la propiedad e instalaciones
Location was great, but inside needed updating.
Se hospedó 6 noches en mayo de 2021

8/10 Bueno

William

Le gustó: Limpieza, comodidad de la habitación
Fantastic location, poor bed.
Fantastic location and the apartment was well set out. The living space was a good size and comfortable. The down side was the bed. We were in apartment 4 and the bed was very springy. Made for a very poor nights sleep.
Se hospedó 3 noches en mayo de 2021

8/10 Bueno

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Staff extremely friendly and helpful. Accomodation clean and comfortable. Value for money. Excellent location.
Se hospedó 4 noches en abril de 2021

10/10 Excelente

Haydn

Le gustó: Limpieza, comodidad de la habitación
Se hospedó 2 noches en marzo de 2021

10/10 Excelente

Cliente verificado

Viajó por negocios
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Lovely rooms, friendly staff. Will use again. Convenient to all facilities.
Se hospedó 2 noches en marzo de 2021

2/10 Terrible

Brendan

Viajó por negocios
No le gustó: Limpieza, comodidad de la habitación
Se hospedó 15 noches en febrero de 2021

10/10 Excelente

Cliente verificado

Viajó por negocios
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Such a lovely place to stay. It’s in the perfect location, staff are amazing and the room was lovely. Can’t wait to stay there again!
Se hospedó 9 noches en febrero de 2021

10/10 Excelente

Joe

Le gustó: Limpieza
The unit we stayed in was all updated & very spacious. New bathroom, kitchen with small dishwasher. The manager was very obliging and gave us the room upgrade for a reduced price and a late check out for free. You can access food and drinks in the basement at Legends bar directly from lifts in the apartments, very convenient! Will book directly with Mansions next time for the best deal and will definitely come back.
Se hospedó 2 noches en enero de 2021

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, comodidad de la habitación
Se hospedó 6 noches en octubre de 2020
Respuesta de Richard el 21 oct. 2020
Thankyou for choosing to stay at Mansions on Pulteney. We look forward to welcoming you back next time you are traveling to Adelaide.

2/10 Terrible

Cliente verificado

Se hospedó 2 noches en marzo de 2020

4/10 Mediocre

Sin Yee

No le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
我巳付三晚房租，但是我只住了二晚、已搬了。第一晩，我們根本睡不到，我們住二樓，樓上的地板整晚嘈，第二天要求換房，接代處要求我多付澳幣15 元換房，我只好照付！但是換了房后，旁邊有個工程建樓房，一大早6點已開工做到晚上8點，噢、我後來退房了！
Se hospedó 3 noches en febrero de 2020

4/10 Mediocre

Cliente verificado

Viajó por negocios
Le gustó: Personal y atención
Spacious but very dated rooms, no adjustable airconditioning (room was too hot). Bed was fine. Noisy construction out the back - not their fault obviously, but they could have warned me.
Se hospedó 2 noches en febrero de 2020

2/10 Terrible

Claudio B.

Le gustó: Limpieza
Noisiest room I've ever stayed in
There was a big building under construction right in front of my window. I was woken up at 7 am with the noise of heavy machinery, I asked the receptionist to be moved to a different room that is not facing the construction site and was told that there were no other rooms available besides the family room, which was way more expensive and that I would have to pay the difference. The receptionist is the most frustrating person I've had to deal at a hotel, he could not answer even the simplest of questions without getting confused at the information he was providing (questions about room availability and such), told me that the noise shouldn't be an issue for me because it was only during daytime (from 7am to 5pm) despite the paper thin windows which would make anyone uncomfortable and when I asked for a refund for the second night I was told that they cannot issue a refund since they haven't touched the money so I should talk to HomeAway so they can give me my money back. This room must not be available for rent until the construction is finished, it's disrespectful and inconsiderate against the people who spend their time and money expecting to have a pleasant stay in the city. Slept terrible both nights, didn't enjoy my stay at all and was not offered any solution for the issue they created by renting a room that should not be rented in the first place.
Se hospedó 2 noches en enero de 2020

8/10 Bueno

Isabelle

Le gustó: Limpieza
No le gustó: Estado de la propiedad e instalaciones
Gutes Preis-Leistungsverhältnis, sehr gute Lage, freundliches Personal. Das Hotel ist etwas in die Jahre gekommen. Könnte etwas besser Instand gehalten werden .
Se hospedó 3 noches en enero de 2020

10/10 Excelente

Odette, Melbourne

Viajó con su familia
Le gustó: Limpieza, servicios
Great location. Staff on front desk very helpful. Would stay there if we visit Adelaide again.
Se hospedó 7 noches en diciembre de 2019
Respuesta de Merel el 26 feb. 2020
Thank you Odette for leaving your review. We look forward to welcoming you back Warm regards Merel

2/10 Terrible

LittleDaisy

Viajó por negocios
No le gustó: Personal y atención, servicios
The only thing good was the location.. It’s the first time I’ve woken up at 4am and booked another hotel (only $17 more but worth so much more!!).. The room had a smell of petrochemicals, was in poor condition, the bathroom was too cramped to be safe and it was difficult to access because of cramped stairs.. I don’t mind self check in BUT the front door is a few steps away from an alley.. I felt unsafe and because there’s no night porter on site when I needed help I became annoyed.. When women travel alone and are checking in after reception closes there SHOULD be a night porter.. I complained to management who rang me but they dismissed my concerns like I was hysterical.. Perhaps being a rape victim does make me paranoid but the lack of basic human decency was appalling.. I’ll be skipping the accommodations offered by this hotel group..
Se hospedó 4 noches en diciembre de 2019

10/10 Excelente

CB, Canberra

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The 1 bedroom flat was spacious and comfortable. I have read other reviews complaining that it was "run down". Maybe it does look a bit tired, but so what? I get sick of perfectly serviceable hotels being gutted and the interiors replaced with glitzy glass walls. Think of the environmental cost of pointless cosmetic refurbishment. The location in the city centre couldn't be better. There was some noise from the construction of an ugly tower block next door, though it looks like it might be nearing completion.
Se hospedó 5 noches en diciembre de 2019
Respuesta de Reception el 17 dic. 2019
Dear CB, Wow thank you for your 5 star and positive review from your recent stay with the Mansions on Pulteney! We are glad we were able to offer such an accommodating stay. Your review is exactly the comfort we strive for all guests who stay with us. We look forward to seeing you again soon! :)

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en diciembre de 2019
Respuesta de Reception el 17 dic. 2019
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Beau, Queanbeyan

No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Extremely poor cleanliness. Old room, badly needed a coat of paint. Fire alarm went off at 1.30am - (seems to be some problem with their switchboard - no-one was in attendance to inform residents). Room was nothing like the picture on your site. Very disappointed in wotif as we have used you a lot in the past and always found you a great service, your standards have clearly dropped.
Se hospedó 4 noches en noviembre de 2019
Respuesta de Reception el 17 dic. 2019
We are grateful for your feedback as guest satisfaction is our priority. We apologies for the disturbance of the fire alarm, it was in fact a guest who set off their alarm. We are glad emergency were able to arrive to the property promptly. Whist it is disappointing for such a poor experience, we apologies we were unable to meet your expectations.

8/10 Bueno

Cliente verificado

Viajó por negocios
Le gustó: Limpieza, servicios
Good location. Very secure. Nice friendly staff. Good amenities. A little dated in room condition.
Se hospedó 12 noches en noviembre de 2019
Respuesta de Reception el 17 dic. 2019
Wow 5 Star Rating! Thank you for such a positive review. We look forward to welcoming you back!

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios
No le gustó: Estado de la propiedad e instalaciones
Great location, staff very helpful. Apartment in need of modernisation.
Se hospedó 2 noches en noviembre de 2019
Respuesta de Reception el 17 dic. 2019
Thank you for such a positive review. We look forward to welcoming you back!

6/10 Aceptable

Keely

Viajó con su pareja
Le gustó: Personal y atención
No le gustó: Servicios
Our stay at the Mansions was OK. The location is 11/10 and was the single most redeeming part of the stay. The value for money was also very good. Our room however could use an update. The light in the bathroom would turn off every 15 or so seconds making showering quite frustrating and the small TV in the living room was not what was expected. The construction going on right next door was annoying but is not the hotel's fault. Could do with a refresh.
Se hospedó 4 noches en noviembre de 2019
Respuesta de Reception el 17 dic. 2019
We are grateful for your feedback as guest satisfaction is our priority. Whist it is disappointing for such a poor experience, we apologies we were unable to meet your expectations.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, estado de la propiedad e instalaciones
Very central to all amenities. Close to shops and restaurants.
Se hospedó 3 noches en noviembre de 2019
Respuesta de Reception el 17 dic. 2019
Wow 5 Star Rating! Thank you for such a positive review. We look forward to welcoming you back!

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 7 noches en octubre de 2019
Respuesta de Reception el 17 dic. 2019
Thank you for your review. We look forward to welcoming you back!

10/10 Excelente

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Location to transport and retail outlets in a convenient way
Se hospedó 2 noches en noviembre de 2019
Respuesta de Reception el 17 dic. 2019
Wow 5 Star Rating! Thank you for such a positive review. We look forward to welcoming you back!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Eveeyrhing Bout the place was excellent. Very happy
Se hospedó 2 noches en octubre de 2019
Respuesta de Reception el 17 dic. 2019
Wow 5 Star Rating! Thank you for such a positive review. We look forward to welcoming you back!